Waterfront Hotel, part of JdV by Hyatt

Hotels
Joie De Vivre
8.5 (121 reviews)
10 Washington Street , Oakland , us

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location
Proximity to amenities
Friendly staff
Clean rooms
Cons:
Outdated facilities
Noise issues
Mixed reviews on amenities and value for money

Categories

Cleanliness
8
Guests mentioned the hotel was generally clean, but some guests highlighted minor maintenance issues.
Service
7.6
Guests appreciated the friendly staff, but some mentioned issues with room service and valet parking.
Location
8
The hotel's location near restaurants, jazz bar, and night life received positive feedback.
Room Quality
7.2
Rooms were generally comfortable, but there were comments about outdated facilities and noise issues.
Amenities
6.9
Some guests appreciated the proximity to attractions, but others found the amenities lacking.
Value for Money
5.1
Mixed reviews on the value for money, with some guests feeling it was overpriced.
Food and Beverage
6.3
Guests had mixed reviews on breakfast and dining options provided.
Overall Experience
7.7
Most guests had a positive overall experience, but there were concerns about various aspects of the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 05:31

Property Description

Stunning Waterfront Views

Convenient Location

Luxurious Amenities

Immerse yourself in the breathtaking views of Jack London Square and the waterfront at the Waterfront Hotel. Located just a short distance from Oakland International Airport, our boutique hotel offers easy access to top attractions. Indulge in the vibrant dining, shopping, and entertainment options nearby.

Experience unparalleled luxury with 24-hour concierge services and a heated swimming pool during your stay. Your perfect getaway awaits at the Waterfront Hotel, part of JdV by Hyatt. Book now for an unforgettable experience!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
The complimentary shuttle service to Oakland city centre is within a 6.4 km radius on weekdays.

Please note the guestrooms, lobby, and meeting spaces are undergoing renovations. Contact property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OAK

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 121 reviews
Cleanliness: 8
Service: 7.6
Location: 8
Room Quality: 7.2
Amenities: 6.9
Value for Money: 5.1
Food and Beverage: 6.3
Overall Experience: 7.7
E
Eunice
6
Pros:

The photos shown in Expedia looked nothing like the room we actually stayed in.
There was also a hidden charge the hotel charged me and when I called to ask about it, they told me to contact Expedia and when I called Expedia, they told me to call the hotel.
A classic bait and switch deal.

2025-04-03 via Nuitee
E
Epi-curiousTravler Solo travel
6
Closed Indefinitely
Pros:

The Waterfront Hotel formerly managed by Hyatt located at 10 Washington St. Oakland, California has announced it will be closing indefinitely and is no longer accepting reservations for rooms or conference space, the restaurant is also closed

2025-02-04 via Tripadvisor
V
Verified traveler
6
meh
Pros:

meh

2025-01-21 via Nuitee
D
Da2011 NONE us
6
Decent option of going to Yoshi’s.
Pros:

$60 valet parking that is not secure..just on the street. Decent option if visiting Yoshi’s as walking distance. Lots of taxes, fees and with parking charge my $140 room for a night was over $400. Overpriced as rooms a bit dated, no breakfast included, no secure parking. The desk clerk annd other staff are VERY VERY nice.

2025-01-20 via Tripadvisor
R
Roland
10
Pros:

Nice property on the bay and walkable to all Jack London Square

2025-01-09 via Nuitee
R
rbbt23 NONE
4
Attention to detail, service...NOT!
Pros:

Hyatt should be embarrassed. Room was fairly shabby; torn curtains, torn patio screen door, extension cord hanging out of the wall by the bed with cords laying on the floor. Staff was friendly but completely ineffectual - took us two full days and three requests to get an extra blanket, room wasn't serviced 2 days even when we asked for it to be multiple times, valet service is completely MIA even though you're paying $40/day for it. There is no restaurant in the hotel any more (permanently closed), and there's a little grab 'n go cafe downstairs with a very limited selection - nothing like morning oatmeal or a bagel and cream cheese (you *can* get a bagel with lox for $25!).

Most of the restaurants on Jack London Square have closed and it feels pretty sketchy walking around there at night.

Overall an unpleasant stay - too bad as we've always enjoyed staying here, but it just feels like it's on a long slow death spiral.

2025-01-02 via Tripadvisor
S
Showfon
10
Pros:

Water view is awesome

2025-01-02 via Nuitee
I
Isaac partner
10
Pros:

I was very satisfied overall.

2025-01-01 via Nuitee
J
Jeff
10
Pros:

Just fine.

2024-12-22 via Nuitee
K
Kefer family
8
Pros:

Love the hotel however, our fireplace was not working properly. Had to call maintenance twice and once the maintenance guy turned on, pilot went out. Ambiance was gone just like that. 😌

2024-12-08 via Nuitee
M
Margaret friends
6
Pros:

Booked 2 rooms and requested adjoining rooms as we were 6 gals celebrating a 60th birthday…but could not be accommodated.
Given 2 rooms next to each other but 2nd room was a walk down the hallway. Asked in we could get 2 rooms opposite each other…again no luck.
Room was missing round table and chairs

2024-12-07 via Nuitee
M
Michael
10
Jack London
Pros:

Good spot, lots of food in the area!

2024-11-30 via Nuitee
J
James
10
Pros:

Excellent place. Get a bayfront view 3rd floor. And 50 yards in one direction is Jack London Square. 50 yards, on the pier, USS John Glenn and US Potomac. And very friendly staff

2024-11-22 via Nuitee
E
Everett
10
Pros:

The rooms are very huge .Nice property . Great location to Yoshis & Scott’s Restaurant. The only thing I would suggest is more signage in the hallways directing to the elevator. I followed the “Exit” signs only to find them leadonh

2024-11-19 via Nuitee
C
carla
8
Nice hotel
Pros:

I thought parking was included but instead I had to pay extra. Nice hotel, nice staff and the location is great.

2024-11-11 via Nuitee
M
MARC
10
Our favorite hotel in the East Bay
Pros:

We've stayed here many times and always enjoy our stay. Beautiful location on the water and several great restaurants nearby.

2024-11-10 via Nuitee
D
davidbreisch NONE us
8
Comfortable rooms in a good location
Pros:

Comfortable rooms in a good location. Property is a bit aged. Ferry to downtown SFO was right out the back door with many nearby dining options on Jack London Square. My room was massive with two beds, could have easily been a suite. Unfortunately the hotel staff seemed to be generally unaware of the published benefits provided by the daily $25 destination fee, so I had to ask to have the destination fee removed from my final bill. Staff was generally friendly. I would stay here again.

2024-10-31 via Tripadvisor
M
Michael
8
Food and drinks
Pros:

Rad spot In Oakland good food and drink in the area!

2024-10-28 via Nuitee
J
Jeannine family
10
Pros:

I love this place ! We have been over a handful of times . We live close , but sometimes we want a change of venue . The rooms are clean and safe and the staff is stellar . It’s a big of a boutique hotel and it’s on the water but I really love this hotel . My hat is off to the staff ! They are superb!

2024-10-26 via Nuitee
I
ITS_HER_JOURNEY NONE us
10
Great Stay in Jack London Square Room 205
Pros:

The hotel isn't the newest most updated accommodations, but it served its purpose 10 fold. Visiting the area for dinner and a concert (coming from SOCAL). This whole area is very walkable with a tremendous amount of dining and entertainment options. I felt safe the entire time walking the area. The best part was being able to walk right across the street for our dinner reservations and concert at Yoshi's (my happy place) I would definitely stay here again. Bed was comfy. When you walk around in the room though, you will hear the furniture moving/vibrating. Like I said, it's an old place, but nice. Boutique style. I wish it was a bit cheaper... but I'll continue to use my World of Hyatt points to stay.

2024-10-25 via Tripadvisor