The Ritz-Carlton, San Francisco

Hotels
•
The Ritz-Carlton Company, L.L.C
9.2 (577 reviews)
600 Stockton at California Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Expensive food options
Limited amenities
Issues with breakfast quality

Categories

Cleanliness
9.4
Many reviews mentioned cleanliness positively.
Service
9.87
Staff received excellent feedback for being helpful and friendly.
Location
9.6
Conveniently located for various attractions.
Room Quality
9.16
Good comfort noted, with some minor issues regarding pillows.
Amenities
9.08
Mixed feelings about restaurant options but club level service was exceptional.
Value for Money
8.35
Some guests found prices high for the service relative to expectations.
Food and Beverage
8.8
Average breakfast was criticized, but other dining experiences were rated positively.
Overall Experience
9.37
Overall positive sentiments with some drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:05

Property Description

Luxury Hotel near Union Square and Financial District

Italian Marble Bathrooms and 24/7 In-Room Dining

Indulge in luxury with Italian marble bathrooms and 24/7 in-room dining at The Ritz-Carlton, San Francisco. Relax in style with complimentary luxury soap and shampoo products, plush bathrobes, and slippers provided in every room.

Exclusive Club Level Amenities and Gourmet Dining

Experience the height of luxury with exclusive access to The Club Level, offering all-day food and beverage services and a dedicated concierge. Savor a culinary journey at Parallel 37 serving contemporary American cuisine, or unwind at The Lounge with a selection of single malt scotch.

Convenient Location and Nearby Attractions

Conveniently located just minutes from Union Square and the Financial District, explore the vibrant Chinatown and the charming North Beach neighborhood within walking distance. Book now for a luxurious stay at The Ritz-Carlton, San Francisco.

Important information:

Pet Policies:

All reservations including pets must be made through the Executive Offices.
- There is a 30 lb. weight limit for dogs.
- All dogs must be leashed when riding hotel elevators and be carried by their owners through the lobby of the hotel.
-All public areas, including hotel restaurants are reserved for owners only, with the exception of service dogs.
-A nonrefundable pet fee will be applied to each guest folio. Please contact hotel for more information.

Please note that:

A $200 deposit is required upon check in for incidentals.

Please note, the credit card used at the time of booking must match the credit card presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 78.95 per day.

Location

Guest Reviews

9.2
Based on 577 reviews
Cleanliness: 9.4
Service: 9.87
Location: 9.6
Room Quality: 9.16
Amenities: 9.08
Value for Money: 8.35
Food and Beverage: 8.8
Overall Experience: 9.37
E
Elinor • solo_traveller • il
10
2026-04-16 • via Nuitee
J
jeremymichael2018 • Business • Newport Beach, California
10
Fantastic
Pros:

This is a fantastic hotel. I’m in the middle of what’s turned into a week stay- and I couldn’t be happier with my choice to stay at the Ritz, San Francisco. I had a reservation at The Four Seasons Embarcadero, which I ended up canceling because I needed just a few more Bonvoy nights to get “lifetime” Platinum, which is a nice thing to have because you then never have to worry about how many nights you stay each year with Marriott to keep your benefits. That said there’s so much about this hotel I really like. The façade // building is spectacular, it’s historic and just simply beautiful. The room has excellent air-conditioning, which is critical for me because I spent many years living in humid, non-stop hot Miami and in the Caribbean, so I’m accustomed to sleeping cold. The shower water-pressure is very good which often times these days, even in five star hotels is subpar. Everything else is typical Ritz, which is generally totally fine. The staff here are excellent. I assume they have a fantastic General Manager because it really is a fantastic group. So far, special note and thanks to Miguel at the Front door, Zach and Teresa at the Front Desk, Robert the Bellman, lobby bar/restaurant Server Elsa, and Concierge Michelle.
And the health club on the first level is large and very well equipped for a hotel. My only complaint which isn’t really a complaint, rather just something I’ve noticed that’s not perfect for me, is they go a little bit overboard on that Ritz air freshener scent throughout the hotel, but I tend to be very sensitive to any type of smell.
I highly recommend staying here, and when I return next time will bring my spouse, and will be sure to get club lounge, as I always do when we travel together, and I assume the club lounge here is fantastic.
Side-note: I haven’t been to San Francisco in 20 years; what an absolutely amazing and beautiful city. Don’t believe the media… I’m sure there are some sections just like in any major city that aren’t fantastic, but what an absolutely spectacular city!

2026-04-12 • via Tripadvisor
A
Alin • family_with_children • de
10
Sehr schön
Pros:

Lage

Cons:

Trifft nicht zu

2026-04-11 • via Nuitee
M
Marcelle • couple • za
10
2026-04-07 • via Nuitee
B
Bernard • solo_traveller • de
8
2026-04-06 • via Nuitee
J
Jillian • family_with_children • us
10
What a fabulous stay! Don’t hesitate to book.
Pros:

Great location. Everyone friendly, but not stuffy. Received complimentary upgrade within even asking. Lots of amazing features like fortune cookies and candy in lobby. Amazing wine selection.

Cons:

Nothing.

2026-04-06 • via Nuitee
Z
Zoe • couple • us
10
I love staying here and returning, it’s a perfect gem near downtown with exceptional service and friendly staff. Can’t s
Pros:

A wonderfully curated experience throughout. I booked the Club Lounge level and it was phenomenal.

Cons:

Nothing

2026-04-04 • via Nuitee
R
Richard • solo_traveller • us
10
2026-04-03 • via Nuitee
K
Kathryn • couple • gb
8
2026-03-28 • via Nuitee
J
Jerome • couple • ie
10
2026-03-27 • via Nuitee
E
Eren • couple • tr
1
2026-03-23 • via Nuitee
S
shizue • couple • us
8
Pros:

I disappointed Break fist room
No white tubule cross no flower on the table and dark room .bread was just came out package
I was expecting 5 star hotel break fast
But far away

2026-03-22 • via Nuitee
G
Gert • extended_group • be
8
Authentiek maar verouderde badkamer
Pros:

Lounge club

Cons:

Geen Spa
Geen zwembad
Service van de conciërge slecht

2026-03-15 • via Nuitee
M
MIN • couple • us
10
Pros:

地理位置优越，房间超大！

2026-03-15 • via Nuitee
H
Hong Kai • couple • tw
10
Pros:

環境乾淨舒適 服務態度良好

2026-03-14 • via Nuitee
F
Freedom24064605196 • Solo travel • Los Angeles, California
10
Great service comfortable room
Pros:

I love this hotel. Incredibly friendly staff. Excellent club level. Comfortable room. Great room service. I can’t wait to stay here again, I’ve been here twice in the last two weeks. Yes not cheap but in my opinion worth the extra expense.

2026-02-24 • via Tripadvisor
I
India • extended_group • gb
8
Pros:

rooms

Cons:

the hair dryers were really bad

2026-02-23 • via Nuitee
M
Maureen • couple • us
10
Pros:

Staff was so friendly and accommodating. Everything was over the top wonderful

2026-02-01 • via Nuitee
J
juliecamille70 • Business • Kensington, California
6
Pretty average for a luxury hotel
Pros:

I stayed here for one night. Our company held a series of board meetings and events over three days. The hotel was absolutely freezing the entire time. That being said, my room on the third floor was very stuffy and had a strange smell. So I was freezing during the meetings and in the various ballroom rooms and meeting rooms and very warm in my room, trying to sleep at night. The people who work at the hotel are extremely friendly and I think are trying to be helpful. But the hotel seems generally a bit dated. I would not choose to stay here if I were paying.

2026-01-31 • via Tripadvisor
K
Ketylin • family_with_children • br
10
Muito bom
Pros:

Quarto confortável, equipe educada. Gostei de tudo.

Cons:

A questão da ladeira na hora de caminhar. O hotel fica numa parte íngreme. Mas SAN Francisco é inteira assim.

2026-01-30 • via Nuitee