The Ritz-Carlton, San Francisco

Hotels
•
The Ritz-Carlton Company, L.L.C
9.2 (609 reviews)
600 Stockton at California Street , San Francisco , us

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Children allowed
Pets allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Comfortable beds
Cons:
Expensive food options
Limited amenities
Issues with breakfast quality

Categories

Cleanliness
9.4
Many reviews mentioned cleanliness positively.
Service
9.87
Staff received excellent feedback for being helpful and friendly.
Location
9.6
Conveniently located for various attractions.
Room Quality
9.16
Good comfort noted, with some minor issues regarding pillows.
Amenities
9.08
Mixed feelings about restaurant options but club level service was exceptional.
Value for Money
8.35
Some guests found prices high for the service relative to expectations.
Food and Beverage
8.8
Average breakfast was criticized, but other dining experiences were rated positively.
Overall Experience
9.37
Overall positive sentiments with some drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:05

Property Description

Luxury Hotel near Union Square and Financial District

Italian Marble Bathrooms and 24/7 In-Room Dining

Indulge in luxury with Italian marble bathrooms and 24/7 in-room dining at The Ritz-Carlton, San Francisco. Relax in style with complimentary luxury soap and shampoo products, plush bathrobes, and slippers provided in every room.

Exclusive Club Level Amenities and Gourmet Dining

Experience the height of luxury with exclusive access to The Club Level, offering all-day food and beverage services and a dedicated concierge. Savor a culinary journey at Parallel 37 serving contemporary American cuisine, or unwind at The Lounge with a selection of single malt scotch.

Convenient Location and Nearby Attractions

Conveniently located just minutes from Union Square and the Financial District, explore the vibrant Chinatown and the charming North Beach neighborhood within walking distance. Book now for a luxurious stay at The Ritz-Carlton, San Francisco.

Important information:

Pet Policies:

All reservations including pets must be made through the Executive Offices.
- There is a 30 lb. weight limit for dogs.
- All dogs must be leashed when riding hotel elevators and be carried by their owners through the lobby of the hotel.
-All public areas, including hotel restaurants are reserved for owners only, with the exception of service dogs.
-A nonrefundable pet fee will be applied to each guest folio. Please contact hotel for more information.

Please note that:

A $200 deposit is required upon check in for incidentals.

Please note, the credit card used at the time of booking must match the credit card presented at check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 16.95 per 24 hours.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs USD 78.95 per day.

Location

Guest Reviews

9.2
Based on 609 reviews
Cleanliness: 9.4
Service: 9.87
Location: 9.6
Room Quality: 9.16
Amenities: 9.08
Value for Money: 8.35
Food and Beverage: 8.8
Overall Experience: 9.37
N
Neil • family_with_children • de
9
2026-07-10 • via Nuitee
V
VincentDM99 • Couples
10
Solid San Francisco Staycation with Great Amex Benefits
Pros:

The Ritz-Carlton, San Francisco was a great choice for a staycation, especially if you are an Amex cardholder looking to use a hotel credit. It felt like a solid value with the benefits included.

The location is great for San Francisco, and the rooms were very clean and comfortable. The food was good, and the cocktails were especially great. One table next to us even had a smoky bubble cocktail, which was fun to see.

Overall, it was a very enjoyable and polished staycation experience with good food, great drinks, clean rooms, and a convenient city location.

2026-07-09 • via Tripadvisor
A
Alen • family_with_children • us
4
2026-07-07 • via Nuitee
T
Tim • family_with_children • au
6
Pros:

The rooms were excellent

Cons:

Location not the best, also currently in the middle of renovations,

2026-07-06 • via Nuitee
A
Adema • family_with_children • us
6
2026-07-05 • via Nuitee
H
Halit • couple • tr
9
2026-06-23 • via Nuitee
E
emin • couple • tr
9
2026-06-23 • via Nuitee
A
angelfish22_11 • Couples • Manila, Metro Manila, Luzon
2
Disappointing stay.
Pros:

Giving one star for our experience but will start with the only positives for the friendly & good service at The Lounge and the room , which was spacious & clean albeit dated.
However , I will not forget our experience one afternoon when a stranger in black wearing a helmet suddenly popped in with us in the elevator and got off on the same floor. Unfortunately I have already pressed my floor when he hurriedly joined us in the elevator. Upon reaching our floor, we stalled purposely to let him walk out first so he would not know our room number .
Two incoming guest were shocked to also see this man as he alighted from the elevator. Having said this, I am extremely disappointed with the lack of safety and security measure in this hotel.
I find this appalling and unacceptable in a hotel specially at a Ritz Carlton. The standards of this hotel has spiralled downwards.
I called the front desk and they confirmed that this practice is allowed.
Strange that no one even assists the delivery man with a key card to his designated floor for delivery.
I have never been in this situation in any hotel in all our decades of travel around the world.
I now understand the negative reviews of the Ritz Carlton SFO.
Apart from this, after being out for almost 10 hours, we came back at 7:30pm and our room was not even made up. We chose the hotel for its supposedly high standard, safe location but little did we know that the hotel in itself felt unsafe if anyone can just “sneak” in with guests in elevators to deliver food or other items.
Except for the location , the hotel is ordinary . Would not recommend nor stay here again.

2026-06-18 • via Tripadvisor
F
Fraser • couple • gb
8
2026-06-16 • via Nuitee
J
John • couple • sg
8
Needs physical upgrading but excellent service saves the days
Pros:

Location and excellent service staff

Cons:

Poor shower and plumbing needs to be upgraded

2026-06-13 • via Nuitee
J
John • couple • sg
8
Pros:

Very good luggage handling and location

Cons:

Shower and equipment dated and need upgrading

2026-06-11 • via Nuitee
J
Jesper • couple • jp
6
2026-06-09 • via Nuitee
J
Judy • couple • us
10
Wonderful old world charm. Thoughtful and friendly staff made our visit perfect!
Pros:

It is well located with good accessibility to restaurants and transportation.

Cons:

The hill up.

2026-06-03 • via Nuitee
E
Ericka • solo_traveller • us
10
2026-06-01 • via Nuitee
M
Mohamed • solo_traveller • eg
10
2026-06-01 • via Nuitee
H
Heimir • couple • is
9
2026-05-30 • via Nuitee
H
Heimir • couple • is
9
2026-05-30 • via Nuitee
S
Saggin • extended_group • it
9
Tutto perfetto ed anche di più: early check-in e late checkout confermati senza alcun problema, personale di alto livell
Pros:

Tutto. Posizione, personale, servizi, camera insomma tutto. Menzione speciale per il personale della club lounge all’ottavo piano

Cons:

Nulla

2026-05-28 • via Nuitee
R
rachel • couple • us
10
2026-05-24 • via Nuitee
S
Simon • couple • gb
8
Nice spot, helpful staff.
Pros:

Really good location, comfortable, nice helpful staff.

Cons:

Not much. I think the value for money might be better at other places I’ve stayed but certainly not a bad place to base yourself for site seeing etc

2026-05-24 • via Nuitee