The Crossroads Hotel - Newburgh

Hotels
6.9 (740 reviews)
5 Lakeside Road , Newburgh , us
+1 845-567-0567

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Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Lift / Elevator
Safety deposit box
Meeting/banquet facilities
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Convenient location
Cons:
Rude staff
No breakfast provided

Categories

Cleanliness
6.48
Several mentions of cleanliness, but issues like expired lotion and noise found.
Service
7.95
Service was described as nice by some, but complaints about specific staff behavior noted.
Location
8.49
Location was favorable with convenience noted by multiple reviews.
Room Quality
6.94
Rooms had cleanliness mentioned positively but issues with furnishings and maintenance were present.
Amenities
5.97
Limited amenities reported; specifically, breakfast was missing.
Value for Money
6.43
Room quality and cleanliness did not match the price paid.
Food and Beverage
5.48
No breakfast options available and complaints about lack of offerings.
Overall Experience
7.45
Mixed feelings, with some guests expressing they would return, except for certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:04

Property Description

Convenient Location
Located just a short distance away from popular attractions such as the Mid Hudson Children's Museum and DM Weil Gallery, The Crossroads Hotel - Newburgh offers a convenient stay for both leisure and business travelers.

Modern Amenities
Guests can enjoy top-notch amenities including an outdoor swimming pool, fitness centre, and a 24-hour front desk for their comfort and convenience during their stay at The Crossroads Hotel - Newburgh.

Comfortable Accommodations
Each guest room at the hotel is equipped with a coffee machine, air conditioning, and a desk to ensure a comfortable and relaxing experience for all guests.

Book your stay at The Crossroads Hotel - Newburgh now and enjoy a memorable experience in Newburgh!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SWF

Location

Guest Reviews

6.9
Based on 740 reviews
Cleanliness: 6.48
Service: 7.95
Location: 8.49
Room Quality: 6.94
Amenities: 5.97
Value for Money: 6.43
Food and Beverage: 5.48
Overall Experience: 7.45
E
Evan • solo_traveller • us
7
2026-08-26 • via Nuitee
J
Jessica • couple • us
8
Decent stay, would stay again.
Pros:

Fairly clean
Good location
Ladies upfront are pleasant

Cons:

The shower curtains never close properly
Wish they put garbage bags in the garbage cans
Found hair in one of the towels

2026-08-24 • via Nuitee
W
Wang • couple • us
8
2026-08-23 • via Nuitee
M
Me • solo_traveller • us
8
2026-08-23 • via Nuitee
M
Me • solo_traveller • us
9
2026-08-23 • via Nuitee
S
Shannon • couple • us
2
Disappointed
Pros:

The lady at the desk at night was nice.

Cons:

The ceilings were mold. There were buckets all over the hallways. 2 rooms down was all water damage in the hallway. The water wouldn’t drain in the shower. The mattress had holes and was all dirty. Above the bed was complete dust and webs. No breakfast. The check out lady was rude.

2026-08-20 • via Nuitee
T
Timur • couple • us
7
2026-08-18 • via Nuitee
J
Jessica • couple • us
7
Have stayed here before, will stay again.
Pros:

Property is fairly clean
Good parking
Comfortable

Cons:

Smelled like weed in the hallways
1 elevator was down unfortunately.
They in error assigned me to a room that had someone still in it, just glad he was dressed when I walked in.
He was nice about it.
Wish the tv’s were a bit more updated, just cable and Netflix.

2026-08-17 • via Nuitee
J
Jessica • couple • us
8
2026-08-17 • via Nuitee
J
Jérôme • couple • ch
8
Agréable, pratique
Pros:

Agréable, grand parking, staff sympa.

2026-08-16 • via Nuitee
I
Inez • couple • us
9
Comfortable
Pros:

Location

Cons:

To expensive for 2 nights

2026-08-16 • via Nuitee
Z
Zayas • solo_traveller • pr
10
Pros:

La cama

2026-08-14 • via Nuitee
D
diana • couple • us
9
2026-08-14 • via Nuitee
M
Ma Manuelle • couple • us
1
2026-08-13 • via Nuitee
H
Harminder • solo_traveller • ca
9
2026-08-11 • via Nuitee
E
Edward • solo_traveller • us
9
2026-08-11 • via Nuitee
G
Glover • couple • us
7
2026-08-11 • via Nuitee
C
Clotilde • couple • us
10
2026-08-07 • via Nuitee
P
Pàtterson • couple • us
9
I enjoyed my stay because I was comfortable and safe
Pros:

It wasn’t too far from my destination

Cons:

There wasn’t a place to get a decent meal and no pool service

2026-08-06 • via Nuitee
T
Theresa • couple • us
1
Not very inviting facilities Old and needed repairs
Pros:

No breakfast. Location good. The hotel was smelling of smoke every where. Our room reeked of smoke. They tried to move us but they all smelled. Old and in bad need of a remodel. Children running around till late at night

Cons:

The bed was comfortable the pillows good.

2026-08-03 • via Nuitee