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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Board games/puzzles
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Wheelchair accessible
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Kid meals
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Indoor pool
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Shuttle service (free)
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Paid WiFi
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Outdoor furniture
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Sun loungers or beach chairs
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Pet bowls
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Stunning River View Location
Experience the beauty of Des Moines River from our all-suite hotel in the heart of the city centre.
Convenient City-Centre Access
Explore top attractions like Iowa State Capitol and Wells Fargo Arena just moments away from Embassy Suites Des Moines Downtown.
Exceptional Amenities
Enjoy complimentary cooked-to-order breakfast, free nightly reception, and a modern fitness centre during your stay.
Book your stay now at Embassy Suites Des Moines Downtown for a perfect blend of comfort and convenience.
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Accessibility
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: No
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: No
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: No
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: No
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: Yes
- Elderly Impaired: Yes
- Electric Wheelchair: Yes
- Hearing Impaired: Yes
- Manual Wheelchair: Yes
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: Yes
- Crouches Cane Impaired Score: 50
- Elderly Impaired Score: 50
- Electric Wheelchair Score: 50
- Hearing Impaired Score: 50
- Manual Wheelchair Score: 50
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 50
Guest Reviews
The staff was wonderful. Very kind people
I wish the rooms would have had complimentary water bottles since Des Moines has such a high amount of nitrates. Also- no little packages of Q-tips. The one time I don’t pack them.
Location is excellent, great view and access to the river. The facility is clean and comfortable with perks of food on the weekends.
I wish I knew the valet parking charge before the booking
Close to fair grounds
Very leaky roof, ac didn’t work properly in room, car came back from valet wet, and carpet in room was coming apart.
The workers are pleasant
We had been on the road for a while and did not want to travel far from the hotel for food. The inside lounge offered a decent menu, and the ribeye was lovely.
Initially, I was informed of a hold on my card for incidental charges, which would be removed. I was fine with that. We were placed in a room next to the staff service door, which was noisy and caused a lot of commotion for my dog. The room was not cleaned very well. My dog found food, among other things, under the bed and around the room. The room had a funky smell, like it had been smoked in, and they never changed the carpet. Upon checkout, my bill went from $145 at booking to $200, then to $310. I was told all persons are charged a pet fee. ??? When I called to ask about the fee before making a reservation, I was informed there would be a $70 or $75 hold for the dog, which would be refunded once they saw there was no damage, etc. Overall, I wasn't impressed with the hotel, amenities, cleanliness, or staff. They were short and rude. They did not care to ask how the stay was.
The pool
cleanliness and the lack of maintenance
The price for one night was the same as an air b n b
Lack of parking and the elevator seemed slow
Did NOT stay due to concert being cancelled
Did NOT stay due to concert being cancelled
Price and location
Breakfast
Was very outdated. Half the fountains didn’t work.
Property is beautiful. The location is amazing.
good location. good parking. great staff.
baseball kids running the floors.
Very, very nice man at check-in. He was there both days very very nice man.
Nothing
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