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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Hammam
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Casino
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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ATM/cash machine on site
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Heated pool
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Indoor pool
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Sun loungers or beach chairs
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Wine/champagne
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Fruits
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Pet bowls
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Spa/wellness center services
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Steam room
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Beauty Services
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Fitness/spa locker rooms
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Pet basket
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Personal trainer
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Thermometers for guests provided by property
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Mobile app for room service
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Situated in the heart of Zagreb, the elegant 5-star Sheraton hotel offers air-conditioned rooms with minibars and satellite TV. The rooms feature marble bathrooms and comfortable seating areas, providing a luxurious stay for guests.
Wellness and Dining
Guests can enjoy complimentary access to the indoor swimming pool and gym at the Health Club. The hotel's restaurant serves a variety of Croatian and international cuisine, while Café Imperial and the Piano Bar offer a selection of snacks and beverages. During summer, guests can dine on the outdoor terrace with a stunning view of Zagreb's center.
Convenient Location
Conveniently located near the Main Train Station and Main Square, the Sheraton Zagreb is within walking distance to shops, outdoor cafés, and cultural attractions. Book now to experience luxury and convenience in the heart of Zagreb.
When booking more than 5 rooms, different policies and additional supplements may apply.
Please note that the credit card used for a nonrefundable booking needs to be presented upon check-in.
Please note that the working hours of Spa and Wellness Center on 24 December, 26 December and 31 December are from 10:00 to 19:00. The center is closed on 25 December.
Please note that the only designated area for smoking at the hotel is the terrace".Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Alles
Ich habe dieses Hotel vier male aus gewellt Zukunft nicht mehr
-Wasserhahn defekt beım benutzen schlafende Person wird wach
-Draussen keine sitz Möglichkeit
-Raucher vordem eingangs Bereich tdraußen rauchen
Petit dej sucré/salé super
Insonorisation des chambres avec le couloir
Bon emplacement
La literie était confortable et le lit spacieux
Les équipements dans notre chambre étaient vieillissants, le papier peint se décollait. L’hôtel au global (à part le lobby) a sérieusement besoin d’être rénové.
La chambre n’était pas très propre, il y avait de la poussière à pleins d’endroits.
Le check-in a été le plus long que j’ai jamais eu, environ 30minutes à patienter.
Je ne recommanderais pas cet endroit.
- Große Zimmer
- sehr Tier lieb
- gutes Essen
- Spa im Fitness Club
- Suiten kein Lounge Zugang
Ljubazno osoblje i iznimno uredne i prostrane sobe .
Milos at the hotel bar is a great bartender. The pool was still good, and so was the breakfast.
We stayed at this property twice, with a weekend elsewhere. The first stay was flawless. The second -- for exactly the same type room for the exactly the same price -- not nearly as good, more like a dingy copy of the first. The room on the second floor was very far from the elevators, the carpet in the hallways was threadbare (someone is going to trip over the hole in the carpet one day), the housekeeping slipshod, the wall mounted shampoos kept falling off and breaking in the tub -- and while there were two bathrobes, there was only one bathrobe hook. And even the same dish at the hotel restaurant, which was stunning the week before, was terrible the second time.
Our first stay of the two - with a weekend away -- was fantastic. The room on the fourth floor was close to the elevator but quiet, it was exceptionally clean and cleaned well every day. The evening housekeeper Jackie was an absolute angel, and Milos at the hotel bar a great bartender, very personable. Breakfast was terrific, and the eggplant parmigiana at the hotel restaurant out of this world. The pool was great.
A beautiful hotel in central Zagreb. Helpful staff and great facilities.
The breakfast was of high quality but a little on the pricey side
Really enjoyed our stay only 1 night but will definitely return. Great Location lovely staff clean and comfortable room .Reserved a table in Hotel Italian Restaurant as celebrating a Birthday had a wonderful evening great food dont know the name of our server Mature gentlemen he was wonderful kind and courteous Planning a Xmas break
Zagreb is a lovely city ❤️
Nothing
The location of the hotel was in a nice area, at walking distance from the town centre.I liked the cleanliness of the room and hotel. The room was large. The staff was friendly. The breakfast was fantastic, with plenty of different foods.
Nothing not to like (unless you want to be able to open the room window, which is not possible)
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