Embassy Suites by Hilton Washington DC Chevy Chase Pavilion

Hotels
•
Hilton Worldwide
8.2 (295 reviews)
4300 Military Rd Nw, Washington, District of Columbia, 20015 , Washington , US
1-202-362-9300

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Fitness facilities
Health or beauty spa nearby
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Great breakfast options
Cons:
Cleanliness issues
Poor service experience
Maintenance problems

Categories

Cleanliness
6.1
The cleanliness was a significant issue with reports of dirty items in the room and unkempt common areas.
Service
8.07
Service experiences varied; while some staff were friendly, significant issues were mentioned with the front desk staff's helpfulness and professionalism.
Location
10
The hotel location is ideal with easy access to metro and nearby shopping, making it convenient for guests.
Room Quality
7.06
Reports of maintenance issues and the overall condition of the rooms were concerning, impacting guest satisfaction.
Amenities
8.09
Amenities such as breakfast were praised, but overall quality and accessibility left room for improvement.
Value for Money
7.05
Given the mixed experiences and reported issues, perceived value for money was lower than expected.
Food and Beverage
9.6
Breakfast and happy hour offerings received positive feedback, contributing to a favorable impression.
Overall Experience
9.6
While there were several issues, many guests expressed a willingness to return, indicating a generally positive experience despite problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-27 17:50

Property Description

Escape to the Embassy Suites by Hilton Washington DC Chevy Chase Pavilion, where comfort meets convenience in the heart of Washington.

Recreational Bliss
Dive into relaxation with our inviting indoor pool and hot tub, or stay fit in our fully-equipped fitness center. Don’t forget to mingle with fellow guests at our complimentary reception held on select days!

Comfort and Connectivity
Unwind in one of our 198 spacious guestrooms featuring premium bedding, flat-screen televisions, and microwaves, designed to make you feel right at home. Stay connected with wireless internet access (surcharge) while enjoying designer toiletries in our stylish bathrooms.

Perfect for Events
Host your next gathering in one of our seven versatile meeting rooms or take advantage of our 24-hour business center. Plus, with express check-in and 24-hour front desk service, we ensure a seamless experience.

Book your stay today and discover a world of comfort and convenience!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • One child 17 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is recommended for transportation to and from this property.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DCA

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.2
Based on 295 reviews
Cleanliness: 6.1
Service: 8.07
Location: 10
Room Quality: 7.06
Amenities: 8.09
Value for Money: 7.05
Food and Beverage: 9.6
Overall Experience: 9.6
J
Johnson • solo_traveller • us
8
Perfection Except
Pros:

I loved the breakfast layout; it was amazing. The pool and jacuzzi were pretty nice.cleanliness. the way the room is set up is really nice to; how it's like separate bed rooms. The window showed trains which is my sons life so he especially loved watching them pull off. A 1

Cons:

The cleaniness. The curtains in the shower looked like it was bled on. The sheets had to be changed. Someone's glasses were left under the bed.the count tops had stains. There were water stains on the ceiling which made the property look less appealing.

2026-06-06 • via Nuitee
E
Eden • solo_traveller • us
8
2026-06-06 • via Nuitee
H
Hope • couple • us
9
2026-06-04 • via Nuitee
T
Tiffany • couple • us
7
2026-06-04 • via Nuitee
Łukasz • solo_traveller • pl
9
2026-06-03 • via Nuitee
J
John • solo_traveller • us
10
2026-06-03 • via Nuitee
A
Alisha • solo_traveller • us
10
2026-05-30 • via Nuitee
C
Carmen H • solo_traveller • nl
8
Great option for a longer stay, or if you prefer to eat in.
Pros:

Great kitchenette, made it easy to leverage the prime location above Trader Joes. Lots of space for solo traveler.

Cons:

You had to take a separate lift / escalator from ground floor up to reception, then again to your rooms.

2026-05-28 • via Nuitee
C
Cheryl • solo_traveller • us
5
2026-05-27 • via Nuitee
A
Antoniette • family_with_children • us
5
Location is great. Free Breakfast great. Pleasant staff.
Pros:

Staff are welcoming and always smiling every time there is guest approaches the reception.

Cons:

When we entered the suite, for me, it was clear it had not been cleaned properly. The floors were sticky, and the bedsheets had an unpleasant odor. I’m also allergic to dust and was sneezing throughout our entire stay. Cleanliness is essential to a hotel’s reputation, and this experience fell well below expectations.

2026-05-27 • via Nuitee
P
Peter • couple • us
8
2026-05-26 • via Nuitee
T
Tariro • family_with_children • us
7
Good but could be better.
Pros:

Breakfast was great and convenient. Lovely staff down there. Beds were very comfortable and both check in and check out weee very easy.

Cons:

We had issues with accessing the pool on Saturday and Sunday because they rent it out to a swim school. We were basically thrown out of the pool area by the swim school and hotel staff wasn’t prompt in resolving this issue.

Rooms were not very clean, with some stains on doors

2026-05-26 • via Nuitee
V
vkbarr115 • Friends getaway
4
Sub par hotel
Pros:

I stayed here from 5/22 to 5/25 and I have to say the experience was less than mediocre. There were only 2 elevators for the entire hotel one which broke down Saturday afternoon. I was at the happy hour on 5/22 I witnessed the cook from Willies touching the food he was going to cook with his bare hands. I complained to the manager on duty and he reported that he would speak with the food and beverage manager about his behavior. However I witnessed him doing same thing on the 23rd and 24th. Needless to say I did not eat there. The breakfast offerings were mediocre. The steps from lobby level to the restaurant level was dirty. The mirror in our bathroom was literally peeling off. I wish I took a picture. The pool was not available to guest at all times due to a swim school using it. The rooms could use an update. I would not recommend this hotel to anyone. It should not be part of the Hilton chain. It gives Motel vibes.

2026-05-25 • via Tripadvisor
D
Dija • solo_traveller • us
10
2026-05-23 • via Nuitee
J
Johns • family_with_children • us
7
overall great, parking was a stresser and felt like overpriced and if improved CX improves 2x times
Pros:

breakfast in general was good. It could have been even better with more options such as parfait, fresh fruits etc. but no complaints. afternoon drink is a nice touch. Keep it up!

Cons:

Parking cost and validation process was not a great experience. Solution: give guests a parking key card or embed that option into the room key like Las Vegas does. Subsidize the parking cost to $20 for multiple entry, rather than 36 dollars with front desk manual validation each time one goes out - that was not a good CX.

2026-05-23 • via Nuitee
K
Karol Grześkiewicz • family_with_children • pl
10
polecam hotel
Pros:

Świetne pokoje suits, duże, przestronne, bardzo dobrze wyposażone. Świetne śniadania, super uprzejmy każdy pracownik personelu. Dodatkowo drinki happy hour w cenie. Świetnie skomunikowany hotel z centrum - stacja metra naprzeciwko. Świetna baza wypadowa do zwiedzania - 10 min. metrem.

2026-05-22 • via Nuitee
J
Jack • family_with_children • us
7
2026-05-21 • via Nuitee
K
Kamil • solo_traveller • pl
8
Dobrze ale nie doskonale
Pros:

Lokalizacja, przy samym metrze, szybko i niedrogo można dostać się do centrum miasta. Duże, dwupokojowe praktycznie apartamenty hotelowe. Stosunkowo dobre śniadania i największa niespodzianka: kupony na codzienny poczęstunek alkoholowy, dwa dowolnie wybrane drinki/wino/piwo/whiskey!

Cons:

Żenująca niekompetencja niemal wszystkich pracowników recepcji, nie orientują się w regułach płatności ich hotelu, chaos nieprzeciętny, nikt poza menagerem nie potrafił pomóc. Różnie bywało też z zespołem obsługującym śniadanie, jeden z kucharzy zachowywał się arogancką, co najmniej jak wódz kubańskiej rewolucji

2026-05-21 • via Nuitee
K
Keven • couple • us
10
2026-05-20 • via Nuitee
A
Anne • couple • us
8
Good.
Pros:

Location and room to spread out.great having the metro attached. GREAT.

Cons:

Happy hour and breakfast issues.
Happy hour-Someone put their hands in the tortilla bowl. A manager saw it and removed the chip bowls from further consumption as it had become possibly contaminated. Workers later put it back out instead of disposing it.

Morning cook got an egg order wrong. No big deal. But he gave us someone else's order (omelettes) and wouldn't let it go even when we walked by. No biggie. Just odd.

2026-05-19 • via Nuitee