Grand Prince Hotel Hiroshima

Hotels
Prince Hotels & Resorts
8.3 (4594 reviews)
Minami-ku Motoujina-machi 23-1 , Hiroshima , jp

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent staff
Great food quality
Beautiful location
Cons:
Room cleanliness issues
Dated room amenities

Categories

Cleanliness
6.8
There were reports of mold and general lack of care in rooms.
Service
9.3
Staff were consistently described as kind, helpful, and polite.
Location
8.3
Position was noted to be a bit out of the way but compensated by views and access to travel options.
Room Quality
7.8
Rooms were described as dated but comfortable with some complaints about bathroom condition.
Amenities
8.3
Amenities like shuttle services and ferry access were highlighted positively.
Value for Money
7.8
Some guests felt the hotel did not meet the 4-star expectations given the price.
Food and Beverage
9.3
Food quality was praised in multiple reviews, especially breakfast.
Overall Experience
8.8
Overall positive sentiment with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:25

Property Description

Luxurious Accommodation with Stunning Views
The Grand Prince Hotel Hiroshima offers air-conditioned rooms with large picture windows overlooking the Seto Inland Sea. Guests can relax and enjoy satellite TV channels in the comfort of their rooms, providing a serene retreat after a day of exploring the city.

Dining Excellence and Culinary Variety
Indulge in a culinary journey at the hotel's 5 dining options, including the renowned Nadaman Restaurant offering authentic Japanese dishes with breathtaking views on the 20th floor. From traditional Japanese cuisine to Hiroshima's specialty Okonomi-yaki, there is a diverse range of flavors to savor during your stay.

Relaxation and Wellness Amenities
Unwind and rejuvenate at the on-site fitness and relaxation facilities, featuring a spa, sauna, jet bath, fitness center, and massage salon. Whether you seek a pampering session or a workout, these amenities cater to your well-being, ensuring a truly relaxing experience.

Book your stay at the Grand Prince Hotel Hiroshima for a luxurious retreat with top-notch amenities and exceptional service.

Important information:

Please note the property will take a photocopy of your credit card at time of check-in for guarantee purposes. If guests are checking in without a credit card to present, the property will require a cash deposit, which is slightly higher than the total amount of the reservation.

To use a baby cot, please make a reservation in advance as there are a limited number of baby cots available. Please also note that only some rooms can accommodate baby cots.

Please note that the hot spring is open from 6:00 until midnight (0:00). Adults are allowed to get in the facility by 23:00.

Please note that the use of the hot spring for the children is limited from 6:00 until 22:00. (Those children are required to get in the facility by 21:00. )

Please note that children aged 3 and under are not allowed in the bath.Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.
Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Swimming pool: Closed from Thu, Sep 4, 2025 until Tue, Jun 30, 2026
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HIJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 4594 reviews
Cleanliness: 6.8
Service: 9.3
Location: 8.3
Room Quality: 7.8
Amenities: 8.3
Value for Money: 7.8
Food and Beverage: 9.3
Overall Experience: 8.8
D
Dedediscover solo_traveller ch
10
Pros:

Everything

Cons:

Everything was good

2026-04-17 via Nuitee
T
TOSHIAKI couple jp
9
Pros:

平日だったのでコスパが良いと思った。海側の部屋の景色が最高。

Cons:

8時台の朝食会場は混雑していたので、次からはこの時間帯を避けるか和食会場にしようと思う。

2026-04-17 via Nuitee
A
ANDREA family_with_children it
9
Pros:

Tutto

2026-04-17 via Nuitee
N
Norbert couple de
10
2026-04-17 via Nuitee
D
Dave extended_group us
10
Pros:

The room was spacious and had an incredible view of the bay and surrounding islands. The restaurants and bar had impressive city and bay views. Food was excellent.

2026-04-16 via Nuitee
B
Binu couple gb
10
2026-04-16 via Nuitee
A
Anita solo_traveller se
10
2026-04-16 via Nuitee
G
Glacia family_with_children dk
7
Pros:

The views, endless beautiful views, restaurant options within the hotel, the ferry to the island was also just outside the hotel,so lovely.

Cons:

The room size could have been a little bigger, for two big suitcases and two people. Also breakfast could have more western breakfast options, but not complaining,it's a big variety. The room lighting and fixtures might need an update.

2026-04-16 via Nuitee
K
Kaja family_with_children pl
4
Pros:

The shuttle bus was very helpful.
The view from our room was beautiful.

Cons:

We chose that hotel because of spa and onsen. Unfortunately, spa is not open on Wednesdays and Thursday so we could only go there just after arriving there on Tuesday. Tattoos are prohibited in hot springs even if you have small one and you want to cover them so again we could not go there. What is more, after massage, service person made a note next to my name that I have some tattoos and that information was given to onsen personnel. That was violation of my privacy. Rooms have a beautiful view but there is no place to put your baggage, especially when you are traveling with a child and you need another bed. Service can’t speak English. There is so many restaurants but you have to make a reservation in advance, even if there is so many free tables to sit. Breakfast was very poor as for 4 star hotel. Gym and onsen is extra-charge.

2026-04-16 via Nuitee
N
Nikki solo_traveller nz
10
Pros:

Location good for exploring. Amazing views. Helpful staff. Astonishing hotel set up. Great food.

Cons:

No coin operated laundry. Shuttle bus could be more regular and frequent particularly early mornings and late afternoon.

2026-04-16 via Nuitee
C
Che Sheng family_with_children tw
7
Pros:

View很好👍

Cons:

到車站的接駁車班次太少

2026-04-15 via Nuitee
C
chika extended_group jp
8
満足
Pros:

スタッフの対応が良かった

2026-04-14 via Nuitee
N
Nobuko couple us
7
Pros:

笑顔の美しい若い女性の方で日本人では無いがとても丁寧で素晴らしい対応でした。男性の方では、とても愛想が良く私たちを笑わせてくれた明るく方でした。あの様な方たちがサービス業界に増えると旅は楽しい嬉しい時間になります。

2026-04-14 via Nuitee
M
MAYUMI extended_group jp
10
2026-04-14 via Nuitee
T
takuya solo_traveller jp
7
Pros:

・船で直接行き来できた。
・サミットが行われたホテルに泊まれた。

Cons:

・空気清浄機の吹き出し口がカビだらけで怖かった。
・夜のブュッフェですが、コスパが悪く感じた。

2026-04-14 via Nuitee
F
Frederique et Bruno couple fr
9
Pros:

L'emplacement est idéal pour le calme et aller à l'île Itsukushima. La navette gratuite de l'hôtel permet d'aller en ville facilement. Il y a un spa. Le personnel est très agréable. La vue sur la mer est impressionnante si chambre avec vue sur mer. La propreté.
Les 3 restaurants à disposition.

Cons:

L'organisation du moment petit déjeuner au 23 ème étage entre 7hh15 et 9h est horrible.
Il faut attendre. C'est la bousculade pour atteindre les endroits où se servir. C'est vraiment dommage qu'un tel hôtel n'ait pas un service de qualité pour ce moment que je considère personnellement important.
Les personnels n'ont pratiquement aucune notion d'anglais notamment aux restaurants japonais et chinois.

2026-04-13 via Nuitee
Y
yoshihiro couple jp
8
Pros:

ロケーション、露天風呂

Cons:

特に無し

2026-04-13 via Nuitee
B
Birgit extended_group de
9
Zwei rundum tolle Tage
Pros:

Die Aussicht vom Zimmer aus war großartig!!

Cons:

Nur das Wetter😉

2026-04-12 via Nuitee
柴口 extended_group jp
5
2026-04-11 via Nuitee
ヨシオカ extended_group jp
8
2026-04-11 via Nuitee