Mercure Rouen Centre Cathédrale

Hotels
•
Mercure
8.5 (3924 reviews)
7 Rue Croix de Fer , Rouen , fr

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.5
Based on 3924 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
P
Pascal • family_with_children • fr
9
2026-03-21 • via Nuitee
S
Sarah • couple • gb
4
The staff were charming and the bed was comfortable but there were downsides.
Pros:

Wonderful situation close to the cathedral

Cons:

WiFi did not work for most of our second day. The instructions for finding the garage did not link to our satnav so we parked elsewhere. The bathroom was very tired. Our rooms view was onto grimy rooves.

2026-03-20 • via Nuitee
A
Antonio • solo_traveller • it
9
2026-03-19 • via Nuitee
G
Grekova • family_with_children • ru
8
Pros:

Удобное расположение,с маленькими детьми можно посмотреть центр без проблем,все рядом.Хороший завтрак,все свежее,даже чай можно заварить.Цена/качество супер

2026-03-17 • via Nuitee
J
JACKY • couple • fr
10
Hôtel bien situé en centre ville
Pros:

Centre ville pour visiter. Idéal

2026-03-17 • via Nuitee
J
José leopoldino • extended_group • br
9
2026-03-17 • via Nuitee
P
Pascal • family_with_children • fr
8
Pros:

Le personnel excellent

Cons:

Par contre sdb moyen
Robinetterie mal vissée, porte de douche grince
Restaurant très bien

2026-03-16 • via Nuitee
P
Paula • solo_traveller • gb
10
Lovely location and very comfortable
Pros:

Fabulous location

Cons:

Car park a bit tricky

2026-03-15 • via Nuitee
G
Guedj • couple • fr
9
On est déjà venu, on y retournera
Pros:

Petit déjeuner super

Cons:

Tout est ok. Petit sourire à l accueil serait sympa 😊

2026-03-15 • via Nuitee
M
Monica • couple • ch
9
Pros:

Ottima accoglienza da parte dello staff. La ricezione dà già l'immagine di una struttura confortevole, pulita e tranquilla. La camera bella grande e comoda ti permette relax durante tutto il soggiorno. Buona anche la colazione, con vasta scelta tra dolce e salato, presa in una sala piacevole. La posizione è ottimale, proprio in centro dietro alla cattedrale

Cons:

Benché lo si sapesse prima del nostro arrivo, non ci aspettavamo il garage così stretto. La sistemazione dell'auto, non impossibile, necessita di molta attenzione. Il tutto è stato ripagato, comunque, dalla comodità di avere il posto auto in centro città

2026-03-13 • via Nuitee
M
Mick • family_with_children • gb
8
Great location
Pros:

Location was perfect nice enough room and secure parking.

Cons:

Not as good at the Mercure in Montruille and the route to the parking was a bit torturous

More 'corporate' than warm welcome

2026-03-13 • via Nuitee
G
Gil • couple • fr
8
2 jours sympa à Rouen
Pros:

Bien placé en plein centre historique, confortable, calme, mais 4 etoiles ? Serieux ?

Cons:

Impossible d’avoir un café l’après midi, du nescafé bof dans la chambre, des 3 etoiles ont une cafetière nespresso dans les chambres …

2026-03-08 • via Nuitee
N
Narayan • couple • fr
10
2026-03-07 • via Nuitee
G
Guy • couple • gb
9
2026-03-06 • via Nuitee
G
gabriela • family_with_children • il
10
שהות נפלאה
Pros:

מיקום מצוין, צוות אדיב, ארוחת בוקר מצוינת
חדר נעים ונוח, מיטות נוחות
בחירה מעולה
היינו קרובים לכל אתר

Cons:

אין דבר כזה

2026-03-02 • via Nuitee
C
Christian • family_with_children • fr
10
Pros:

L'amabilité de l'accueil et bien sûr le cadre de l'hôtel.

Cons:

Ras

2026-03-01 • via Nuitee
A
Alexandre • family_with_children • fr
10
2026-02-28 • via Nuitee
E
Elizabeth • extended_group • us
10
Wonderful staff location and accomifdations!
Pros:

Staff was wonderful

2026-02-26 • via Nuitee
M
Marturano • family_with_children • it
9
Pros:

Pulizia,cordialità

Cons:

Mancanza della macchina da caffè in stanza (ormai è ovunque nei 4stelle)

2026-02-26 • via Nuitee
F
Fabrice • family_with_children • fr
10
Pros:

La situation de l'hôtel, son parking sécurisé, l'ambiance feutrée grâce à l'espace et la beauté des aménagements.
Le personnel a été à la hauteur du standing de l'établissement.

Cons:

RAS

2026-02-24 • via Nuitee