Mercure Rouen Centre Cathédrale

Hotels
Mercure
8.5 (3982 reviews)
7 Rue Croix de Fer , Rouen , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.5
Based on 3982 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
N
Noémie family_with_children fr
10
Une nuit à Rouen
Pros:

L'emplacement est idéal (proche gare et cathédrale avec tous les services que cela peut offrir), le personnel est agréable, les locaux sont accueillants et le petit déjeuner incroyable !

2026-04-11 via Nuitee
S
Silvina couple it
9
2026-04-10 via Nuitee
C
Céline family_with_children fr
9
Une très bonne année adresse pour visiter la belle ville de Rouen
Pros:

Les lits sont très confortables, le petit déjeuner très varié et l’emplacement au centre ville permet de tout faire à pied

Cons:

Pas facile pour se garer ( les inconvénients du centre ville )

2026-04-10 via Nuitee
M
Marcela family_with_children ar
9
2026-04-10 via Nuitee
M
mohamed solo_traveller tn
7
2026-04-09 via Nuitee
F
FRANCISCO JAVIER couple es
10
Excelente ubicación y staff excepcional
Pros:

Lo mejor: la atención del personal de recepción, que nos proporcionó toda clase de explicaciones para visitar esta fantástica ciudad. El desayuno es de primera clase. La habitación era fantástica con vista a las iglesias de los alrededores y a las torres de la Catedral.

2026-04-06 via Nuitee
P
Pamela solo_traveller gb
9
2026-04-06 via Nuitee
S
Sébastien family_with_children ch
9
2026-04-06 via Nuitee
V
VALERIE family_with_children fr
9
Pros:

la situation à côté de la cathedrale et super buffet de petit déjeuner

Cons:

rien

2026-04-06 via Nuitee
Y
Yvon couple fr
8
2026-04-06 via Nuitee
J
Josenaldo family_with_children nl
10
Excelente
Pros:

A localização

2026-04-05 via Nuitee
I
ifigenia family_with_children be
7
A hotel in a great location with parking that could easily offer excellent accommodation service if they change a few th
Pros:

Location is unbeatable! Parking is very narrow but still very useful

Cons:

Room was small and not prepared for us. Sofa cover was dirty, air in the room smelling nobody opened the window before us, sheets also old and changed a long time ago. Breakfast coffee was not good at all. At least tea was great. Staff extremely nice.

2026-04-05 via Nuitee
A
Alexandre solo_traveller fr
8
2026-04-05 via Nuitee
S
Sergiy solo_traveller ua
10
2026-04-05 via Nuitee
M
MENDIOLEA family_with_children es
10
Rouan, una población de cuento de hadas.
Pros:

La ubicación y la atención del personal del hotel.
El desayuno muy completo.

2026-04-01 via Nuitee
P
Peter couple gb
9
2026-03-30 via Nuitee
P
Pia couple gb
9
Excellent location for city visit
Pros:

Best location in city centre

2026-03-24 via Nuitee
E
ERIC couple fr
8
Nous y retournerons avec plaisir
Pros:

Situation géographique. Accueil professionnel et chaleureux. Lit très confortable.

Cons:

Pour les petits déjeuners servis en chambre, prévoir davantage de café pour deux personnes, un pichet ne suffit pas.

2026-03-23 via Nuitee
C
Christophe solo_traveller fr
9
2026-03-23 via Nuitee
C
Carmen family_with_children es
8
Ubicación y desayuno de 10
Pros:

La ubicación es perfecta, muy céntrica. El personal muy agradable, la habitación correcta y el desayuno espectacular. Aunque el parking tiene un acceso que podría ser complicado estaba muy bien explicado en el correo

Cons:

La habitación bien, aunque la puerta del baño sonaba mucho y la calefacción salía un poco floja, pero por lo demás, todo fenomenal

2026-03-23 via Nuitee