Mercure Rouen Centre Cathédrale

Hotels
Mercure
8.5 (4054 reviews)
7 Rue Croix de Fer , Rouen , fr

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Good breakfast
Cons:
Cold room
Limited amenities

Categories

Cleanliness
8.14
Generally clean with minor concerns noted about room maintenance.
Service
9.11
Staff were very friendly and helpful, enhancing the overall experience.
Location
9.15
Perfect location in the center, ideal for accessing shops and restaurants.
Room Quality
8.1
Comfortable rooms; however, some mention issues with temperature control.
Amenities
7.63
Aging decor and some amenities missing, such as insufficient hot water.
Value for Money
8.59
Good value considering location and services provided.
Food and Beverage
8.64
Breakfast was well-received; overall, good food quality.
Overall Experience
8.61
Overall positive experience with minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:55

Property Description

Luxurious Accommodation
Indulge in the comfort of air-conditioned rooms with modern amenities at Mercure Rouen Centre Cathédrale.

Delicious Dining Options
Start your day right with a full breakfast or opt for a quick express breakfast. Unwind with a drink at the hotel bar.

Convenient Location
Explore Rouen's iconic landmarks like Notre Dame Cathedral and Gros Horloge within walking distance. Benefit from private parking and easy access to the train station.

Experience the perfect blend of convenience and luxury at Mercure Rouen Centre Cathédrale. Book now for an unforgettable stay.

Important information:

For guests arriving by car, please enter the following address in your GPS device: rue des Arsins.

Please note that all the rooms of this property are nonsmoking.

Please note that 43 parking spaces are available on the parking. Parking spaces cannot be guaranteed, even during your whole stay, you may have a place one night but not the others.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORY

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

8.5
Based on 4054 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 8.1
Amenities: 7.63
Value for Money: 8.59
Food and Beverage: 8.64
Overall Experience: 8.61
S
Schmid solo_traveller ch
8
2026-05-16 via Nuitee
A
Alberto couple ar
10
Excelente establecimiento para una muy buena estadía en Rouen.
Pros:

La ubicación es excelente, al igual que el personal, todos - sin excepciones.
Volveré en la próxima oportunidad.

Cons:

Nada

2026-05-16 via Nuitee
J
Jodie couple au
7
Great position in Rouen
Pros:

Great position in Rouen. Close to restaurants, shopping and Rouen cathedral.
Bar open late for a nice hot chocolate or drink on a cold evening

Cons:

The room was a little dated but overall very clean and comfortable. The view from the room was a very tired looking courtyard. Workmen started doing noisy work outside around 8am

2026-05-15 via Nuitee
A
Antony Hipkins solo_traveller gb
10
Great Hotel in City Centre.
Pros:

Great location city centre.

Cons:

All okay.

2026-05-15 via Nuitee
D
Doris couple us
5
Will not stay there again
Pros:

The room was a good size. Staff were cranky.. never a smile or laugh and not very helpful.
Bar and restaurant don’t open until 7pm…

Cons:

Bar and restaurant don’t open until 7pm
All surrounding restaurants are closed on Monday’s
The most difficult issue was parking and location of hotel. Parking garage is a nightmare! The small pedestrian streets you must drive on with Bullard are very dangerous for driver and pedestrians!

2026-05-15 via Nuitee
H
Helga couple de
3
Cons:

Das Zimmer und das Bad hatten einen üblen Geruch, zum Glück hatten wir nur 1 Nacht gebucht

2026-05-14 via Nuitee
M
Maria Giulia solo_traveller it
7
2026-05-14 via Nuitee
S
Stylianos family_with_children be
9
2026-05-14 via Nuitee
M
matthias couple de
9
Perfektes Hotel für einen Rouen Aufenthalt
Pros:

Perfekte Lage direkt an der Kathedrale. Man konnte mit dem Auto durch die Fußgängerzone direkt in die Tiefgarage des Hotels fahren. Super Frühstück lässt keine Wünsche offen.

Cons:

Nichts

2026-05-14 via Nuitee
A
Andrei solo_traveller il
9
2026-05-14 via Nuitee
S
Sarice couple us
9
Great spot in Rouen.
Pros:

Location was in the old town near shopping and restaurants. Breakfast was phenomenal! One of the best we’ve had in Europe. Parking was limited but available.

2026-05-12 via Nuitee
C
Charles couple us
10
Very comfortable stay the the heart of the old town, an excellent choice!
Pros:

Excellent location in the old town near the cathedral. Comfortable spacious room and excellent buffet breakfast.

Cons:

Nothing

2026-05-12 via Nuitee
G
Gillian solo_traveller gb
7
Excellent location and a comfortable hotel but small things stop it being great
Pros:

The location is amazing, right in the centre of the old town. The instructions for getting by car into the pedestrainised streets and to the carpark were very good. As others have said you need to have a small car to use the underground car park

Cons:

The aircon could not be used and the windows can't be opened. I like a cool bedroom and found it too hot and rather stuffy.
Only getting two sachets of instant coffee and two sachets of creamer powder seemed very stingy for a 4 star hotel charging the rates that they charge!

2026-05-12 via Nuitee
S
Susan couple gb
10
Execellent two days away
Pros:

Location perfect

Cons:

Dont usually book in for breakfast but we did this time
The display was very good but we dont eat sweet stuff that early or cheese and ham so it felt expensive for bread and jam and a cup of tea!

2026-05-10 via Nuitee
N
Naima solo_traveller fr
9
Pros:

L'emplacement, le petit déjeuner varié, la qualité de l’accueil

2026-05-10 via Nuitee
R
Rob solo_traveller nl
9
2026-05-09 via Nuitee
I
Inmaculada solo_traveller es
8
Pros:

La ubicación es perfecta, al lado de la catedral y a pocos minutos de otros lugares magníficos. Es una zona muy tranquila. El desayuno muy completo. Hay una fuente de agua con gas y sin gas a disposición de los clientes.

2026-05-09 via Nuitee
N
Neddy family_with_children fr
10
Agréable pratique et efficace
Pros:

L’emplacement, le confort du lit

2026-05-09 via Nuitee
F
Frederic couple fr
5
Correcte propre
2026-05-09 via Nuitee
V
Valerio couple it
5
2026-05-09 via Nuitee