Motel One Madrid-Plaza de España

Hotels
8.8 (569 reviews)
Tutor, 1 , Madrid , es

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Children allowed
Pets allowed

Facilities

Meeting rooms
Express check-out
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Room features lacking
Limited amenities

Categories

Cleanliness
8.13
Multiple mentions of cleanliness issues, particularly with the bathroom.
Service
9.6
Generally positive comments regarding staff friendliness and assistance.
Location
9.64
Consistently praised for its excellent location near major attractions.
Room Quality
8.09
Some complaints about room features and privacy from adjacent rooms.
Amenities
8.12
Missing essentials like a coffee machine and some hygiene products.
Value for Money
9.08
Perceived as good value for the pricing, though some expected more amenities.
Food and Beverage
8.63
Breakfast received mixed reviews; basic but appreciated by some.
Overall Experience
9.1
Overall satisfaction was good, despite some negative aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 22:39

Property Description

Discover the charm of central Madrid at Motel One Madrid-Plaza de España, where modern elegance meets unbeatable location!

Spacious and Stylish Rooms
Enjoy generous-sized rooms that are equipped with air conditioning, free WiFi, and a 42-inch TV featuring international channels. Each room boasts a contemporary decor and comes with amenities such as a laptop safe, desk, minibar, and a private bathroom that includes a hairdryer and complimentary toiletries.

Relax and Unwind
Unwind at our chic bar that offers a curated selection of gin and tonics alongside other refreshing drinks. Take advantage of the vibrant restaurants, shops, and bars just steps from our doorstep, ensuring an unforgettable dining experience during your stay.

Explore Iconic Attractions
Just a short walk from the iconic Plaza de España and the Royal Palace, you can immerse yourself in Madrid's rich culture. With convenient metro access and private parking options, exploring the city has never been easier.

Don’t miss out—secure your stay at Motel One Madrid-Plaza de España today!

Important information:

When booking 7 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 25 per day.

Location

Guest Reviews

8.8
Based on 569 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.09
Amenities: 8.12
Value for Money: 9.08
Food and Beverage: 8.63
Overall Experience: 9.1
K
Knut • couple • de
8
Gut gelegen mit tollem Frühstück
Pros:

Gut gelegen ubd einfach zu erreichen. Tolles Frühstück mit meist Bioprodukten Preis dafür angemessen.

Cons:

Zimmer etwas hellhörig, kein Ausblick (Hinterhof)

2026-05-09 • via Nuitee
L
Luisa • couple • de
8
2026-05-08 • via Nuitee
A
ARNALDO • solo_traveller • co
10
Pros:

La amabilidad del.personal del counter de día yen especial el señor de la noche!!!

Cons:

Realmente no tengo quejas. ⁸

2026-05-07 • via Nuitee
V
Vardan • family_with_children • am
10
2026-05-07 • via Nuitee
D
Deniz • couple • tr
8
Definitely a great choice for Madrid
Pros:

Excellent location. Great for moving around in the city. Away from the crowds but very accessible. Metro and bus stop just around the corner. The breakfast is really nice. The staff is very friendly and helpful. We had a really nice stay.

Cons:

The shower drain did not function properly, but we liked the room so we didn’t complain.

2026-05-07 • via Nuitee
B
Béatrice • solo_traveller • fr
10
Le genre d’hôtel auquel on s’attache et où on revient!
Pros:

Tout: le personnel absolument charmant et efficace, la qualité des équipements (lit excellent), l’emplacement.

Cons:

Pas de bouilloire dans la chambre

2026-05-07 • via Nuitee
N
Nina • solo_traveller • at
10
Pros:

Hotel in guter Lage, schöne Zimmer, toller Frühstücks- und Barbereich, beim Frühstück ist fast alles vorhanden, sehr nettes Personal. Auf jeden Fall zu empfehlen!

Cons:

Einziger Minuspunkt ist, dass beim Frühstück nur hart gekochte Eier vorhanden waren, keine anderen. Aber das ist wohl Jammern auf hohem Niveau. Ansonsten ist quer durch von Allem etwas da.

2026-05-07 • via Nuitee
S
susanne • solo_traveller • de
7
Pros:

Gute Lage

Cons:

Zimmer etwas emotionslos eingerichtet, Frühstück mittelprächtig gut

2026-05-06 • via Nuitee
M
Melanie • solo_traveller • us
10
2026-05-05 • via Nuitee
P
Philip • family_with_children • de
8
2026-05-05 • via Nuitee
M
Meni • solo_traveller • pt
8
Good location, large room and friendly staff
Pros:

Very central location, large and spacious rooms. Friendly and pleasant staff.

Cons:

I would expect a hotel of this caliber to provide a bottle of water in the room at check-in. The breakfast could offer a few more options.
The pillows are uncomfortable.

2026-05-04 • via Nuitee
M
Mario • solo_traveller • ar
9
Pros:

Habitaciones comodas y funcionales.Buen desayuno.Muy buena ubicacion.

2026-05-04 • via Nuitee
P
Pucić • couple • hr
10
Pros:

Odlicna piziciha objekta

2026-05-04 • via Nuitee
B
Bulla • couple • it
10
2026-05-03 • via Nuitee
H
Heiner • solo_traveller • de
8
2026-05-03 • via Nuitee
L
Luis Manuel • solo_traveller • es
8
Muy cómodos y repetiremos
Pros:

Personal muy amables y profesionales, ubicación y precio

Cons:

Se podrían modernizar las habitaciones pero están correctas

2026-05-03 • via Nuitee
A
alyssa • couple • ch
8
Gutes Hotel für einen Städtetrip!
Pros:

Das Hotel liegt in bester Lage und das Personal war sehr freundlich. Die Zimmer waren sauber und das Bett bequem.

Cons:

Es war eigentlich sehr gut, leider gab es im Hotelzimmer jedoch nichts an Ausstattung. Also keinen Wasserkocher, Kaffeemaschine oder Minibar. Auch keine Bodylotion oder Wattepads. Für den Preis hätte ich das jedoch erwartet.

2026-05-02 • via Nuitee
L
Luís • solo_traveller • pt
8
Pros:

Quartos grandes, instalações sanitárias, boas

Cons:

Falta de sala de televisão, para ver eventos desportivos, ténis, futebol

2026-05-02 • via Nuitee
J
JOSE RAMON • couple • es
10
2026-05-01 • via Nuitee
S
Sara • solo_traveller • pe
9
Amabilidad y cercanía óptimos
Pros:

La atención de Carolina, la joven que limpia las habitaciones, del personal en general muy amables.
La ubicación excelente 👌

Cons:

No hay cortinas delgadas como para que ingrese la luz, sin embargo notamos que las lunas eran tipo espejo. Pero si hay que anotar algo negativo sería ese detalle.

2026-05-01 • via Nuitee