Mercure Metz Centre

Hotels
Mercure
8.1 (2301 reviews)
29 Place Saint Thiebault , Metz , fr

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant breakfast
Cons:
Room size
Cleanliness issues
Heating problems

Categories

Cleanliness
7.6
There were concerns about the maintenance such as issues with the shower and room cleanliness.
Service
9.1
The staff was often described as friendly and helpful throughout various reviews.
Location
8.6
Several reviews praised the central location of the hotel.
Room Quality
7.1
Some reviews mentioned rooms being small or outdated.
Amenities
7.6
There were mixed reviews regarding amenities like heating in the bar and the absence of some room features.
Value for Money
8.1
Overall, the pricing was considered reasonable for the service provided.
Food and Beverage
8.1
The breakfast received positive feedback, though some issues were reported regarding re-supply.
Overall Experience
8.6
The majority of guests expressed satisfaction with their overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:37

Property Description

Central Location
The Mercure Metz Centre is ideally situated in the heart of Metz, offering convenient access to the city's attractions and amenities.

Dining Experience
Indulge in traditional French cuisine at the on-site restaurant, EMILE & LOLA, or unwind with a drink from the impressive wine list at the cosy bar, L’Atelier des Vins.

Modern Comfort
Each guest room at Mercure Metz Centre features a private bathroom, TV, telephone, and minibar, ensuring a comfortable stay for all visitors.

Experience the perfect blend of convenience, culinary delights, and modern comfort at Mercure Metz Centre. Book now for an unforgettable stay!

Important information:

The restaurant is closed on Saturday lunchtime and Sunday as well as public holidays. However, breakfast service is provided.

Please note that the photo identification as well as the credit card used to make the reservation will be requested upon arrival.

Please note that the property provides private parking spaces that are subject to availability.

Please note that children under 12 years old can enjoy breakfast for free.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LUX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 2301 reviews
Cleanliness: 7.6
Service: 9.1
Location: 8.6
Room Quality: 7.1
Amenities: 7.6
Value for Money: 8.1
Food and Beverage: 8.1
Overall Experience: 8.6
D
Davide extended_group tw
7
2026-03-21 via Nuitee
G
Gaëlle couple fr
10
Pros:

Le personnel et le matelas est vraiment chouette ! La deco est pas mal également!

2026-03-19 via Nuitee
A
Arnaud couple fr
8
Bien placé mais à rénover
Pros:

La situation

Cons:

L absence d indication pour le parking, la vétusté de l hôtel

2026-03-18 via Nuitee
O
Olivier solo_traveller fr
6
2026-03-18 via Nuitee
M
Maurice family_with_children nl
9
Schoon, modern en netjes
Pros:

Schoon, modern, netjes en dicht bij centrum.

2026-03-17 via Nuitee
P
Pascal couple be
8
Agréable personnel au top
Cons:

Fauteuils trop bas pour manger !! Oeufs, lards et saucisses pas assez chauds au petit déj
Dommage pas de porte à la douche d'où, on trempe tout !

2026-03-16 via Nuitee
G
gabriel couple fr
10
Extra pour se reposer après un bon concert
Pros:

La proximité immédiate du palais des congrès robert schumman, la gare est a 5m a pied et surtout très important l'hôtel à un parking privé à 12 euros la nuit ! Vous arrivez a 14 h30 et vous repartez avant midi le lendemain, votre voiture est sur le parking pour 12 euros !
Petit dej extra, le bar est ouvert très tard, les chambres sont très modernes et très calme, l'hôtel n'étant pas situé sur un grand axe ! Donc tout est super !

Cons:

Rien ! Tout est nikel

2026-03-16 via Nuitee
M
Matthias couple be
10
2026-03-15 via Nuitee
P
PHILFAB couple fr
9
2026-03-14 via Nuitee
T
TOSHIKI solo_traveller jp
10
2026-03-14 via Nuitee
C
Claudia family_with_children fr
6
2026-03-12 via Nuitee
D
Dirk couple nl
8
2026-03-12 via Nuitee
D
Diana extended_group de
8
2026-03-12 via Nuitee
M
Maxime extended_group fr
8
voir ci-dessus
Pros:

personnel très agréable. Prix de la nuit très élevé

Cons:

absence de pain sans gluten alors que demandé lors de la réservation sur Booking
Manque de salle d'activité type sport, ou billard

2026-03-12 via Nuitee
C
Christèle solo_traveller fr
8
Très bon séjour dans un hôtel confortable et idéalement situé
Pros:

Idéalement situé proche de la gare et du centre ville, literie très confortable, personnel très aimable

Cons:

Certains équipements mériteraient un petit rafraîchissement (tablier de la baignoire abîmé, bas de portes un peu vieillis…)

2026-03-10 via Nuitee
M
Mark couple gb
8
2026-03-09 via Nuitee
C
cecile couple be
6
Pros:

L'accueil et la situation

Cons:

La salle de bien trop petite

2026-03-08 via Nuitee
S
sophie couple fr
10
2026-03-02 via Nuitee
P
Peter solo_traveller nl
6
Geen 4 sterren waardig hotel
Pros:

Locatie en garage.

Cons:

De kamers en de gangen zijn op een goedkope manier gepimpt maar blijven er slecht uit zien. Verre van 4 sterren. In tegenstelling tot de entree, de bar en het restaurant op de begane grond die er heel goed uitzien.

2026-03-02 via Nuitee
P
Pascal couple be
8
Beau week end et belle découverte
Pros:

Super endroit

2026-03-02 via Nuitee