Mercure Nancy Centre Gare

Hotels
Mercure
8.6 (911 reviews)
11 Rue Raymond Poincaré , Nancy , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Ideal location
Cons:
Cleanliness issues
Minor room problems

Categories

Cleanliness
8.11
Multiple mentions of cleanliness, but some issues noted; standard quality for hotel tier.
Service
9.08
Consistent praise for friendly and helpful staff throughout reviews.
Location
9.12
Positive feedback regarding proximity to city center and transport; ideal location.
Room Quality
8.57
Overall comfortable rooms with good decor; some minor issues noted.
Amenities
8.6
Basic amenities mentioned; satisfactory for hotel tier.
Value for Money
8.06
Concerns about value relative to price; reasonable but could improve.
Food and Beverage
8.61
Breakfast praised highly; some concerns noted for variety over time.
Overall Experience
8.68
General satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations
Hotel Mercure Nancy Centre Gare offers elegantly designed rooms with modern amenities like air conditioning and LCD TVs for a comfortable stay.

Gastronomic Delights
Indulge in a culinary journey at the hotel's restaurant serving delicious traditional French cuisine. Afterward, unwind with a refreshing drink at the cozy hotel bar.

Convenient Location
Situated opposite the train station and a short stroll from the historic district, guests at Hotel Mercure Nancy Centre Gare can easily explore attractions like Stanislas Square and the Prouvé Congress Centre.

Experience the perfect blend of comfort and convenience at Hotel Mercure Nancy Centre Gare. Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 911 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
H
Heidi couple de
8
Cons:

Leider war es im gesamten Hotel zu kalt

2026-02-12 via Nuitee
V
Valérie family_with_children fr
10
2026-01-30 via Nuitee
J
JB couple fr
9
2026-01-28 via Nuitee
F
Frédéric couple fr
8
Très bon hôtel
Pros:

Proximité avec la gare, le petit déjeuner varié et qualitatif

Cons:

Rien

2026-01-26 via Nuitee
A
Astrid couple lu
9
2026-01-23 via Nuitee
C
Cendrina solo_traveller fr
9
2026-01-22 via Nuitee
P
Philippe solo_traveller fr
9
2026-01-20 via Nuitee
C
Cordula couple de
6
Wir werden dieses Hotel nicht erneut beziehen
Pros:

Relativ gute Lage direkt am Bahnhof, Tiefgarage Bahnhof gut nutzbar für das Hotel, sehr freundliches Personal, Zimmer schon am frühen Nachmittag beziehbar

Cons:

Die Klimaanlage war zwar ausstellbar, aber die ganze Nacht wird kalte Luft in das Zimmer gepustet, dann war das Frühstück eine Katastrophe, da vor 8 Uhr eine Gruppe von 40 Leuten das Buffet derangiert hat, alles ekelhaft, kein Orangensaft, kein Baguette, kein Obst mehr, vieles aus Packungen, Rührei aus der Mikrowelle, frisch gekocht, aber eiskalt, einfach nur ekelhaft, für uns nie wieder

2026-01-19 via Nuitee
J
Joachim couple de
4
Cons:

Das Frühstück war sehr einfach. Es wurde nichts an Lebensmittel nachgelegt.

2026-01-19 via Nuitee
N
Nicole family_with_children de
6
Passend
Pros:

Super Lage, Parkplatz, sauber

Cons:

Unangenehmer Geruch in den Fluren

2026-01-18 via Nuitee
S
Sylvie solo_traveller fr
8
2026-01-14 via Nuitee
A
Astrid solo_traveller lu
8
2026-01-08 via Nuitee
Y
Yannick family_with_children fr
8
A part quelques petits problèmes, c était un bon séjour
Pros:

Le personnel, la chambre , le repas du soir, le petit déjeuner

Cons:

La douche( patinoire), pas de chauffage dans le restaurant le soir , parking trop loin pour une personne handicapée

2026-01-07 via Nuitee
I
Irina couple gb
6
It’s not 4*
2026-01-06 via Nuitee
O
ooo extended_group pl
9
2026-01-06 via Nuitee
E
Emiliano Sergio couple it
9
Pros:

Colazione fantastica, personale gentile

Cons:

Luci e temperatura della stanza

2026-01-03 via Nuitee
S
Sylvie couple be
5
2026-01-03 via Nuitee
B
Brahimi couple fr
10
2026-01-02 via Nuitee
A
Ahmad K extended_group sa
9
I would comeback again!
Pros:

I liked that the building is old but rooms interior are modern, the hotel is modern and cozy at the same time, LOCATION WAS PERFECT, and staff were amazing, overall is great and i would comeback again!

Cons:

Nothing, its just good

2026-01-01 via Nuitee
R
Regis extended_group fr
7
Bon séjour quand même
Pros:

la propreté des chambres

Cons:

Bonjour j'étais dans la chambre 622
dans les toilettes il n'y avait pas de brosse pour nettoyer la cuvette des toilettes et cela est désagréable
de ne pas pouvoir nettoyer après avoir été au wc
le petit déjeuner la veille on peut se faire un jus d'orange pressé nous mêmes et le lendemain ils n'ont pas voulu que l'on s'en serve

2026-01-01 via Nuitee