Mercure Nancy Centre Gare

Hotels
Mercure
8.6 (964 reviews)
11 Rue Raymond Poincaré , Nancy , fr

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Ideal location
Cons:
Cleanliness issues
Minor room problems

Categories

Cleanliness
8.11
Multiple mentions of cleanliness, but some issues noted; standard quality for hotel tier.
Service
9.08
Consistent praise for friendly and helpful staff throughout reviews.
Location
9.12
Positive feedback regarding proximity to city center and transport; ideal location.
Room Quality
8.57
Overall comfortable rooms with good decor; some minor issues noted.
Amenities
8.6
Basic amenities mentioned; satisfactory for hotel tier.
Value for Money
8.06
Concerns about value relative to price; reasonable but could improve.
Food and Beverage
8.61
Breakfast praised highly; some concerns noted for variety over time.
Overall Experience
8.68
General satisfaction with stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations
Hotel Mercure Nancy Centre Gare offers elegantly designed rooms with modern amenities like air conditioning and LCD TVs for a comfortable stay.

Gastronomic Delights
Indulge in a culinary journey at the hotel's restaurant serving delicious traditional French cuisine. Afterward, unwind with a refreshing drink at the cozy hotel bar.

Convenient Location
Situated opposite the train station and a short stroll from the historic district, guests at Hotel Mercure Nancy Centre Gare can easily explore attractions like Stanislas Square and the Prouvé Congress Centre.

Experience the perfect blend of comfort and convenience at Hotel Mercure Nancy Centre Gare. Book your stay now!

Important information:

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ETZ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 964 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.68
M
Meulders-Geerts solo_traveller be
9
2026-06-05 via Nuitee
F
Frits extended_group nl
8
2026-05-31 via Nuitee
K
KVS couple nl
6
Prima voor 1 nacht
Pros:

Ligging

Cons:

Eenvoudig

2026-05-30 via Nuitee
A
Audrey family_with_children nl
8
2026-05-30 via Nuitee
N
Narcisse couple lu
8
Pros:

propre, personnel acceuillant

Cons:

Pour un voyage avec son partenaire, trouver une chambre avec deux lits fait moin glamour

2026-05-28 via Nuitee
G
Genevieve solo_traveller lu
9
Pros:

Super séjour. Personnel a la réception de jour adorable.

2026-05-28 via Nuitee
S
Sario extended_group it
9
Ideale per un soggiorno a Nancy
Pros:

Struttura molto bella e servizi impeccabili

2026-05-27 via Nuitee
N
NATHALIE couple fr
10
2026-05-25 via Nuitee
P
Pierre solo_traveller nl
9
2026-05-25 via Nuitee
P
Pasquini solo_traveller fr
8
2026-05-24 via Nuitee
P
Patrick solo_traveller be
9
Pros:

L’emplacement top
Grande chambre , sdd ok
Petit déjeuner correct
Réception au top !

2026-05-21 via Nuitee
J
Job couple nl
8
2026-05-20 via Nuitee
N
Nicola couple nl
8
Location & nice staff
Pros:

The staff were lovely & good location

2026-05-18 via Nuitee
H
Hellmut couple de
7
Funktionales Hotel in Bahnhofsnähe, eine Viertelstd. zu Fuß bis zum Zentrum
Pros:

Fußläufig zum Bhf., fünf Minuten. Sehr freundliches und hilfsbereites Personal an der Rezeption. Reichhaltiges Frühstücksbüffet im Stil eines Hotels für Geschäftsreisende.

Cons:

Das Hotel ist in einem Hochhaus aus den 60er Jahren untergebracht, was von außen eher abschreckt.

2026-05-17 via Nuitee
S
Simona solo_traveller be
10
2026-05-17 via Nuitee
P
Patrick extended_group be
9
Pros:

Chambre bien , salle d’eau bien , literie bien .
Bon petit déjeuner.
Personnel très professionnel et très pro !

2026-05-17 via Nuitee
R
Reinier couple nl
8
2026-05-14 via Nuitee
S
Sandrine solo_traveller fr
8
Pros:

Chambre confortable et hôtel bien insonorisé malgré sa situation plein centre ville ! Accueil très agréable.

Cons:

Prix PDJ

2026-05-14 via Nuitee
K
kimlA2078UA Couples Venice, Florida
4
STAY SOMEWHERE ELSE PLEASE!!!
Pros:

I've very rarely written a negative review, however...
Not sure how this hotel got this high of a rating. It is located in a "sketchy" area near the train station.
The public parking garage is located next to the hotel. It was well lit and clean. You then have to take a dirty elevator to street level to get to hotel with your luggage.
We checked into the hotel with a very nice young man, Adrian. He gave us our room and when we went to it the cleaning lady was in there cleaning. We went back down to the front desk and Adrian apologized for the inconvenience. He said he was going to give us his very best room which was a suite. OH WOW...if that is their very best room??? We weren't up to changing rooms again and fearful of what a lesser of a room would reveal. This room had so many stains on the carpet I took photos and showed them to Adrian to let him know it wasn't us that made the stains. They were FRESH stains and SMELLED. He apologized and said they were planning to get those stains cleaned.
It seemed they had very few people staying at the hotel, however, a family with loud, small children was put in the room next to us. Can't imagine why.
The only plusses to staying here was the beautiful view from our window ,the very old, historic restaurant across the street we ate at and the kindness of Adrian and staff.
It was vey disappointing and feel we should've been comped for the disgusting room and for all of the trouble.

2026-05-12 via Tripadvisor
F
Françoise couple de
10
Très bien
Pros:

Tout

2026-05-10 via Nuitee