Madrid Marriott Hotel Princesa Plaza

Hotels
•
Hoteles & Resort EXPO
8.8 (9192 reviews)
Calle de Serrano Jover 3, , Madrid , es

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Outstanding breakfast
Clean and spacious rooms
Friendly staff
Cons:
Slow check-in/check-out
Indifferent service experience
Lack of safety deposit boxes in rooms
No self-service laundry available

Categories

Cleanliness
8.9
La limpieza extrema y las habitaciones son espaciosas, bien decoradas y con los útiles necesarios.
Service
8.5
Some reviews indicated indifferent management, affecting guest experience.
Location
9.2
La ubicación es excelente, cerca de metrou, accesible a lugares importantes.
Room Quality
8.7
Camera comfort with spacious setup and decor acknowledged positively.
Amenities
8.2
Hotel lacks self-service laundry which is essential for longer stays.
Value for Money
8.7
Some excellent experiences are noted, but concerns about pricing are present.
Food and Beverage
9.2
The breakfast was outstanding, adding a positive note to the stay.
Overall Experience
9
Overall a good experience with excellent points mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:02

Property Description

Luxurious Accommodation
Princesa Plaza, located in Madrid's Argüelles District, offers elegant rooms featuring large reproductions of famous paintings. Rooms are spacious with seating areas, satellite TV, and air conditioning.

Fitness and Wellness
The hotel boasts the Holiday Gym fitness centre with a small indoor pool for aquagym classes. Guests can enjoy complimentary fitness classes and access to cardiovascular equipment.

Convenient Location and Services
Situated near Plaza España Square and the Royal Palace, Princesa Plaza offers car rental, currency exchange, and a helpful tour desk. Shuttle services can be arranged for a seamless travel experience.

Book now to experience luxury and convenience at Princesa Plaza in Madrid!

Important information:

Please note that the hotel does not accept pets.

Please note that baby cots are available upon request and subject to availability for all rooms, except triple rooms.

Please note some special rules apply for the fitness center, to be consulted with the hotel.

Please note that the maximum capacity of the Deluxe, Superior y Panoramic Superior rooms is 3 guests.

Please note: Guests must indicate the ages of the children traveling with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 12 years old to 17 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 9192 reviews
Cleanliness: 8.9
Service: 8.5
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
A
Ana • extended_group • es
7
Un fallo garrafal
Pros:

La zona, muy céntrica, el tamaño de la habitación.

Cons:

Contrate una habitación triple y, desoues de reclamarlo em recepcion en varias ocasiones, no montaron la cama supletoria hasta pasadas las 11 de la noche. Tambien faltaba un juego de toallas, qie trajeron a esa hora, y una de las qie ya habia en el baño, estaba doblada, pero usada, sucia y húmeda....

2026-03-07 • via Nuitee
M
Macki • solo_traveller • om
10
Pros:

Excellent location and beautifully remodeled property .

2026-03-07 • via Nuitee
P
Pablo • couple • ch
8
Pros:

Location

2026-03-06 • via Nuitee
L
loreti • family_with_children • it
8
2026-03-05 • via Nuitee
T
Tatiana • family_with_children • ua
10
2026-03-04 • via Nuitee
M
MANUEL • extended_group • es
10
Volveríamos a repetir. Excelente .
Pros:

Todo

2026-03-02 • via Nuitee
A
Avaliare Engenharia • couple • pt
10
2026-03-02 • via Nuitee
W
Wendy • extended_group • gb
10
Pros:

Staff were fabulous, location was excellent, breakfast was great, could not have been better

Cons:

Nothing

2026-03-02 • via Nuitee
J
Jason • solo_traveller • cr
10
2026-03-02 • via Nuitee
R
Rani Sham • family_with_children • es
10
2026-03-02 • via Nuitee
J
jose luis • couple • es
10
2026-03-01 • via Nuitee
A
antonio • couple • es
10
Un hotel para recomendar
Pros:

La amabilidad del personal y el gusto con que estaba decorada la habitación

Cons:

Tuve que esperar un poco para el checkout

2026-03-01 • via Nuitee
M
MARIA TERESA • couple • es
8
bien pero mejorable
Pros:

Me gustó que el persona fue muy atento. La habitación doble deluxe muy grande y espaciosa

Cons:

Los colchones y las almohadas eran bastante incómodos

2026-03-01 • via Nuitee
A
Alexandre • couple • pt
8
2026-02-28 • via Nuitee
O
Orlando Gerardo • couple • es
8
2026-02-28 • via Nuitee
S
Salvador • family_with_children • es
10
2026-02-27 • via Nuitee
N
naif • couple • sa
9
Pros:

ممتاز

Cons:

لاشي

2026-02-27 • via Nuitee
K
Kirsten • solo_traveller • us
10
Pros:

Friendly, helpful staff with good English (as my Spanish isn't great.) Great location, walkable to Gran Via, palace, museums.

2026-02-27 • via Nuitee
J
José Manuel • couple • es
7
Correcto, sin mas
Pros:

Muy buena ubicación.

Cons:

Tiene bañera en vez de ducha, plazas del parking muy justas

2026-02-26 • via Nuitee
R
Rosa • couple • do
9
Pros:

Comfort and clean

2026-02-26 • via Nuitee