Madrid Marriott Hotel Princesa Plaza

Hotels
•
Hoteles & Resort EXPO
8.8 (9351 reviews)
Calle de Serrano Jover 3, , Madrid , es

listing image 1
Show all photos
Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Outstanding breakfast
Clean and spacious rooms
Friendly staff
Cons:
Slow check-in/check-out
Indifferent service experience
Lack of safety deposit boxes in rooms
No self-service laundry available

Categories

Cleanliness
8.9
La limpieza extrema y las habitaciones son espaciosas, bien decoradas y con los útiles necesarios.
Service
8.5
Some reviews indicated indifferent management, affecting guest experience.
Location
9.2
La ubicación es excelente, cerca de metrou, accesible a lugares importantes.
Room Quality
8.7
Camera comfort with spacious setup and decor acknowledged positively.
Amenities
8.2
Hotel lacks self-service laundry which is essential for longer stays.
Value for Money
8.7
Some excellent experiences are noted, but concerns about pricing are present.
Food and Beverage
9.2
The breakfast was outstanding, adding a positive note to the stay.
Overall Experience
9
Overall a good experience with excellent points mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:02

Property Description

Luxurious Accommodation
Princesa Plaza, located in Madrid's Argüelles District, offers elegant rooms featuring large reproductions of famous paintings. Rooms are spacious with seating areas, satellite TV, and air conditioning.

Fitness and Wellness
The hotel boasts the Holiday Gym fitness centre with a small indoor pool for aquagym classes. Guests can enjoy complimentary fitness classes and access to cardiovascular equipment.

Convenient Location and Services
Situated near Plaza España Square and the Royal Palace, Princesa Plaza offers car rental, currency exchange, and a helpful tour desk. Shuttle services can be arranged for a seamless travel experience.

Book now to experience luxury and convenience at Princesa Plaza in Madrid!

Important information:

Please note that the hotel does not accept pets.

Please note that baby cots are available upon request and subject to availability for all rooms, except triple rooms.

Please note some special rules apply for the fitness center, to be consulted with the hotel.

Please note that the maximum capacity of the Deluxe, Superior y Panoramic Superior rooms is 3 guests.

Please note: Guests must indicate the ages of the children traveling with them.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAD

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs EUR 27 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 12 years old to 17 years old stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 9351 reviews
Cleanliness: 8.9
Service: 8.5
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 9
C
Claude • couple • fr
10
Très bien
Pros:

Le caractère impersonnel et luxueux de la chaîne

Cons:

Un sensor (détecteur de mouvement) déréglé qui s’allumait sans raison en pleine nuit.

2026-05-23 • via Nuitee
L
Loreto • solo_traveller • es
10
2026-05-23 • via Nuitee
N
Nadhir • solo_traveller • ao
9
2026-05-22 • via Nuitee
D
Dale • couple • au
8
Relaxing and enjoyable and I would recommend anyone to stay there
Pros:

Great location. Recently renovated and very clean

Cons:

The only issue I had was the adjoining room door which allowed noise to be transmitted from the adjoining room

2026-05-22 • via Nuitee
A
Aleksandra • extended_group • pl
8
Wszystko nas zaskoczyło na plus, świetny hotel.
Pros:

Śniadania pyszne, łóżka wygodne, dużo miejsca, stosunek ceny do jakości przy 4 osobach rewelacyjny

Cons:

Nie było takich rzeczy

2026-05-22 • via Nuitee
C
Carlos • solo_traveller • es
8
Pros:

Buen producto con instalaciones correctas y habitaciones suficientes. Personal muy eficiente.

Cons:

Practicamente nada

2026-05-22 • via Nuitee
A
Alejandra • couple • cl
10
Comodidad en mi hospedaje
Pros:

Excelente atención del personal. La ubicación es perfecta, cercana a muchos puntos de interés.

2026-05-21 • via Nuitee
E
Estela • couple • uy
10
2026-05-18 • via Nuitee
S
shoham • extended_group • il
8
2026-05-17 • via Nuitee
G
Gustavo • solo_traveller • br
8
Pros:

Acomodações muito confortáveis, academia excelente e café da manhã muito bom.

Cons:

Apesar do upgrade feito aqui, o quarto não tinha vista panorâmica.

2026-05-17 • via Nuitee
E
Erick • couple • uy
9
2026-05-17 • via Nuitee
G
Gaida • solo_traveller • fr
9
Pros:

Très propre et neuf.
Bien agencé très xalme
Personnel disponible.
Acces au centre facile car bus gratuit 001 à côté .

Cons:

Rien à signaler.
Un.peu cher mais ça le vaut.

2026-05-16 • via Nuitee
D
Dayanna • solo_traveller • es
10
Muy buena ubicación y atención
Pros:

Hotel con muy buena ubicación
Personal muy atento. La habitación muy cómoda.

Cons:

El único pero, sería el diseño en el ban̈o. Cuando te duchas, lo hagas como lo hagas el agua cae fuera de la bañera y es un rollo.

2026-05-16 • via Nuitee
E
Estela • couple • uy
10
Pros:

Si , solo falta una piscina para relax y descanso cuando hay calor .8

2026-05-15 • via Nuitee
M
Maria Silvia • extended_group • ar
9
Cons:

Solo hubo una falla en el sistema y no tuvimos tarjeta de acceso a la habitación, nos tuvieron que abrir, pero como fue solo era una noche, no causó problema.

2026-05-14 • via Nuitee
S
Silvina • solo_traveller • es
10
2026-05-14 • via Nuitee
D
Da • couple • fr
8
2026-05-14 • via Nuitee
A
Alessandra • solo_traveller • es
10
2026-05-14 • via Nuitee
T
Thiago • family_with_children • pt
10
Impecável!
Pros:

O Staff é muito simpático e competente. O restaurante é bom e atendeu nossas demandas com rapidez. Quarto silencioso e muito confortável. Café da manhã impecável.

2026-05-13 • via Nuitee
M
Monica • couple • br
10
2026-05-12 • via Nuitee