Quality Inn & Suites Alexandria

Hotels
Quality Inn
5.1 (391 reviews)
5304 Highway 29 South , Alexandria , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Unpleasant amenities
Poor cleanliness

Categories

Cleanliness
2.86
Multiple reviews mentioned dirty rooms and unclean conditions.
Service
6.83
Feedback indicates mixed service experiences with some pleasant interactions.
Location
8.87
Location was consistently noted as good, conveniently located.
Room Quality
3.82
Rooms were reported to be in poor condition, with issues such as major cleanliness concerns.
Amenities
4.35
Limited amenities available, many were reported as not functional or missing.
Value for Money
3.31
Guests felt the price did not match the quality of the stay.
Food and Beverage
5.36
Breakfast areas were criticized, and options were deemed insufficient.
Overall Experience
5.43
Overall mixed reviews leading to a somewhat dissatisfied experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:48

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Quality Inn & Suites offers an indoor pool and a fitness centre for guests to unwind and stay active during their stay. The 24-hour front desk ensures assistance is always at hand.

Modern Comforts: Each room features a private bathroom and complimentary WiFi, providing the perfect blend of comfort and connectivity for guests.

Convenience at Your Fingertips: With a business centre and vending machines offering snacks and drinks, Quality Inn & Suites ensures that guests have everything they need right on site.

Experience the perfect combination of relaxation and efficiency at Quality Inn & Suites in Alexandria. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AXN

Location

Guest Reviews

5.1
Based on 391 reviews
Cleanliness: 2.86
Service: 6.83
Location: 8.87
Room Quality: 3.82
Amenities: 4.35
Value for Money: 3.31
Food and Beverage: 5.36
Overall Experience: 5.43
S
Steve couple us
4
2026-08-28 via Nuitee
J
Julie family_with_children us
1
Horrible, never staying here again.
Pros:

The only good thing from this location, was that it was pet friendly.

Cons:

The pool has been non operational for several months, no notice on the booking site. The breakfast was poorly stocked, the cereals were stale, the eggs had more water than egg, the juice was extremely watered down, and the sausages were under cooked.

2026-08-10 via Nuitee
C
cheryl solo_traveller us
9
Pros:

clean, quiet, lovation

Cons:

not a problem but some renovation going on which I understand to be donr

2026-08-03 via Nuitee
H
Hess Tech solo_traveller us
1
Stay anywhere else
Pros:

Nothing except am crew

Cons:

Never advertised pool closed, evening frint desk person was the worst I have ever experienced in all my travels, 2 kids, not 1 warning if pool closed, never offered a refund...HORRIBLE

Went across the street for supper since pizza wouldn't deliver here ans a couple was checking on since they refused to stay here

2026-08-03 via Nuitee
J
Jason family_with_children us
3
Facility was not great, probably would not recommend a stay there
Pros:

The room seem clean and comfortable

Cons:

It took a very long time to get checked in, lighting in rooms was very dim, shower drain was plugged, my sons room had a hole in the bathroom wall the size of a baseball, the parking lot needs to be maintained holes/drop offs disintegrating asphalt was was the primary parking source
The signage inside seemed unprofessional- and exit sing 1/2 on and 1/2 off the wall, trash left one of the drawers and a bandaid over the peep hole makes me question how well the room was cleaned before we arrived

2026-07-16 via Nuitee
M
Maria couple us
9
Pros:

Breakfast was alright, although the Orange Juice was watered down

Cons:

The pool and spa could have been operational

2026-06-29 via Nuitee
A
Andrea solo_traveller us
5
2026-06-24 via Nuitee
M
Melissa solo_traveller us
3
Cons:

Our room had a horible cigarette smell. Things were not cleaned. The fridge didnt work.

2026-06-22 via Nuitee
C
Clayton family_with_children us
1
Worst hotel experience I’ve ever had.
Pros:

I did not like anything about the property.

Cons:

The room was dirty. The website advertised a pool, but the pool and sauna were closed. There’s a binder located in the room that stated roll away beds are available upon request, but when asked to get a roll away, was told they didn’t have them. The television in the room was nearly unwatchable. For a double queen bed room, there were only two shower towels. I will never go back to this place or recommend to anyone in the future.

2026-06-22 via Nuitee
E
Ernest solo_traveller us
5
2026-06-11 via Nuitee
A
Amy couple us
1
Didn't stay very unprofessional
Pros:

Very disappointed the young girl was not very nice. I wanted to get a refund cause the pool and spa were not available and she was very rude and wouldn't help at all.

Cons:

Nothing

2026-05-17 via Nuitee
N
Nicci couple us
1
Not again.
Pros:

I liked the location. The pictures on the walls were very pretty.

Cons:

Only had 1 bath towel. No hot water in shower. Pool was closed. Staff wasn't personality match their position.

2026-05-16 via Nuitee
D
Debbie family_with_children us
1
Worst hotel experience I've ever had.
Cons:

When we arrived they said our rooms were under renovations and not available. We travel all day and had no room which I booked three months ago and had a printed receipt. Had to find a new hotel on fishing opener!

2026-05-11 via Nuitee
S
Shannell extended_group us
8
2026-05-01 via Nuitee
Z
Zachary family_with_children us
1
Was dirty when arrived and tv didnt work
Pros:

Good location

Cons:

That i forgot my watch in my room when I checked out and when I called to get it back they acted like it never existed and lied about having it pretty sure one of your employees stole it

2026-04-29 via Nuitee
J
John extended_group us
2
2026-04-27 via Nuitee
S
Shawn family_with_children us
7
Pros:

Man working the front desk was very polite and helpful.

2026-04-14 via Nuitee
D
Daniel solo_traveller us
3
It just plain SUCKED!!
Pros:

They didn't even serve a Hot Breakfast as advertised! Terrible walked in and walked right back out!!!

Cons:

No Pool!! Out of order (AGAIN!!!))

2026-03-31 via Nuitee
C
Carlson solo_traveller us
3
I was very disappointed
Pros:

It was ok

Cons:

The pool cud be open

2026-03-01 via Nuitee
A
Armando couple us
6
Clean rooms
Pros:

Clean

Cons:

No food

2026-02-10 via Nuitee