Quality Inn & Suites Alexandria

Hotels
•
Quality Hotel
5.1 (385 reviews)
5304 Highway 29 South , Alexandria , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Dirty rooms
Unpleasant amenities
Poor cleanliness

Categories

Cleanliness
2.86
Multiple reviews mentioned dirty rooms and unclean conditions.
Service
6.83
Feedback indicates mixed service experiences with some pleasant interactions.
Location
8.87
Location was consistently noted as good, conveniently located.
Room Quality
3.82
Rooms were reported to be in poor condition, with issues such as major cleanliness concerns.
Amenities
4.35
Limited amenities available, many were reported as not functional or missing.
Value for Money
3.31
Guests felt the price did not match the quality of the stay.
Food and Beverage
5.36
Breakfast areas were criticized, and options were deemed insufficient.
Overall Experience
5.43
Overall mixed reviews leading to a somewhat dissatisfied experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:48

Property Description

Indulge in Comfort and Convenience

Luxurious Amenities: Quality Inn & Suites offers an indoor pool and a fitness centre for guests to unwind and stay active during their stay. The 24-hour front desk ensures assistance is always at hand.

Modern Comforts: Each room features a private bathroom and complimentary WiFi, providing the perfect blend of comfort and connectivity for guests.

Convenience at Your Fingertips: With a business centre and vending machines offering snacks and drinks, Quality Inn & Suites ensures that guests have everything they need right on site.

Experience the perfect combination of relaxation and efficiency at Quality Inn & Suites in Alexandria. Book your stay now for a memorable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AXN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

5.1
Based on 385 reviews
Cleanliness: 2.86
Service: 6.83
Location: 8.87
Room Quality: 3.82
Amenities: 4.35
Value for Money: 3.31
Food and Beverage: 5.36
Overall Experience: 5.43
A
Andrea • solo_traveller • us
5
2026-06-24 • via Nuitee
C
Clayton • family_with_children • us
1
Worst hotel experience I’ve ever had.
Pros:

I did not like anything about the property.

Cons:

The room was dirty. The website advertised a pool, but the pool and sauna were closed. There’s a binder located in the room that stated roll away beds are available upon request, but when asked to get a roll away, was told they didn’t have them. The television in the room was nearly unwatchable. For a double queen bed room, there were only two shower towels. I will never go back to this place or recommend to anyone in the future.

2026-06-22 • via Nuitee
M
Melissa • solo_traveller • us
3
Cons:

Our room had a horible cigarette smell. Things were not cleaned. The fridge didnt work.

2026-06-22 • via Nuitee
E
Ernest • solo_traveller • us
5
2026-06-11 • via Nuitee
A
Amy • couple • us
1
Didn't stay very unprofessional
Pros:

Very disappointed the young girl was not very nice. I wanted to get a refund cause the pool and spa were not available and she was very rude and wouldn't help at all.

Cons:

Nothing

2026-05-17 • via Nuitee
N
Nicci • couple • us
1
Not again.
Pros:

I liked the location. The pictures on the walls were very pretty.

Cons:

Only had 1 bath towel. No hot water in shower. Pool was closed. Staff wasn't personality match their position.

2026-05-16 • via Nuitee
D
Debbie • family_with_children • us
1
Worst hotel experience I've ever had.
Cons:

When we arrived they said our rooms were under renovations and not available. We travel all day and had no room which I booked three months ago and had a printed receipt. Had to find a new hotel on fishing opener!

2026-05-11 • via Nuitee
S
Shannell • extended_group • us
8
2026-05-01 • via Nuitee
Z
Zachary • family_with_children • us
1
Was dirty when arrived and tv didnt work
Pros:

Good location

Cons:

That i forgot my watch in my room when I checked out and when I called to get it back they acted like it never existed and lied about having it pretty sure one of your employees stole it

2026-04-29 • via Nuitee
J
John • extended_group • us
2
2026-04-27 • via Nuitee
S
Shawn • family_with_children • us
7
Pros:

Man working the front desk was very polite and helpful.

2026-04-14 • via Nuitee
D
Daniel • solo_traveller • us
3
It just plain SUCKED!!
Pros:

They didn't even serve a Hot Breakfast as advertised! Terrible walked in and walked right back out!!!

Cons:

No Pool!! Out of order (AGAIN!!!))

2026-03-31 • via Nuitee
C
Carlson • solo_traveller • us
3
I was very disappointed
Pros:

It was ok

Cons:

The pool cud be open

2026-03-01 • via Nuitee
A
Armando • couple • us
6
Clean rooms
Pros:

Clean

Cons:

No food

2026-02-10 • via Nuitee
W
Wade • family_with_children • us
1
2026-01-19 • via Nuitee
A
Alexandra • couple • us
2
Luckily, our stay here was brief!
Pros:

The breakfast was miserable. Waffle maker was broken, cereal was stale, eggs and sausage were cold and slimy. We grabbed a plate to go and ended up throwing most of it away. Just the worst kind of hotel breakfast!

Cons:

Our bathroom floor, toilet and shower were incredibly dirty upon arrival. Hair of all kinds, spiders, soap sludge, scum, broken tiles, you name it! I wore my shoes in the shower. The provided shampoo and conditioner bottles were probably 1 tbsp combined.

2026-01-19 • via Nuitee
T
Thomas • couple • us
4
2026-01-19 • via Nuitee
L
Laura • family_with_children • us
3
Pros:

Location

Cons:

Pool was advertised, but has been closed for very long time when you read reviews. That’s the main reason we booked this place. Screws in walls, old towel racks. Smelly room, hair in tub/sink. Moldy in bathroom. Half used shampoo/lotion in bathrooms. Breakfast didn’t have the basics, couldn’t find milk for cereal. Did not live up to what you’d expect from a Quality Inn. Did not tell us that rooms were not cleaned each day, which would have been ok if we were told at check in. Also, my card was used for someone else’s booking, and it took days to fix in my account. It was our first family outing in over a year and so disappointing.

2026-01-19 • via Nuitee
L
Larry • couple • us
1
Sucked
Pros:

Nothing

Cons:

Everything

2026-01-19 • via Nuitee
B
Buay • couple • us
1
Left the place
Pros:

Room was broken

Cons:

Service

2026-01-19 • via Nuitee