Mercure Albi Rives du Tarn

Hotels
Mercure
8.6 (1208 reviews)
41 Bis Rue Porta , Albi , fr

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Delicious breakfast
Cons:
Cleanliness issues
Room size concerns

Categories

Cleanliness
8.11
Mention of wet floors in several reviews indicates some cleanliness concerns.
Service
9.08
Many reviews highlight the helpful and friendly staff.
Location
9.12
Multiple reviews praise the ideal location near key attractions.
Room Quality
8.07
Mixed comments regarding room size and bathroom design.
Amenities
8.6
Breakfast offerings are well-reviewed, but some amenities could be improved.
Value for Money
8.56
General consensus is the hotel offers good value given its location and amenities.
Food and Beverage
8.61
Breakfast is highlighted as a positive aspect, with good variety.
Overall Experience
8.68
Overall positive experiences shared, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:50

Property Description

Riverside Charm and Modern Comforts

Historic Watermill Setting: Experience a stay steeped in history at Mercure Albi Bastides, housed in a picturesque watermill from 1770. The hotel seamlessly blends old-world charm with modern amenities for a unique accommodation experience.

Central Location: Situated in the heart of the city, guests are just steps away from iconic landmarks such as the Pont Neuf and Sainte Cécile Cathedral. Explore the rich history of Albi with ease, with the Berbie Palace and museums a mere 500 meters away.

Dining and Event Spaces: Indulge in regional cuisine at the on-site restaurant, unwind with a drink at the bar, or host a successful meeting in one of the three meeting rooms available for small gatherings. Perfect for both leisure and business travelers.

Ready to immerse yourself in the enchanting ambiance of Mercure Albi Bastides? Book your stay now for a memorable experience.

Important information:

Please note that from November to February, the restaurant is closed from Friday evening until Sunday lunchtime.

From March to October, the restaurant is closed from Saturday lunchtime until Sunday evening.

Please note that children under 12 years old can enjoy breakfast for free.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TLS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 8 per day.

Location

Guest Reviews

8.6
Based on 1208 reviews
Cleanliness: 8.11
Service: 9.08
Location: 9.12
Room Quality: 8.07
Amenities: 8.6
Value for Money: 8.56
Food and Beverage: 8.61
Overall Experience: 8.68
V
Vincent couple nl
8
2026-07-11 via Nuitee
K
Konstantin solo_traveller gb
8
Great hotel in great location
Pros:

The location is excellent, 10 mins walk to St. Cecile. Dinner on the terrace was the highlight, overseeing the river and view of the church. Room was large and clean and bed very comfy.

Cons:

The restaurant prices seemed a bit high.

2026-07-09 via Nuitee
B
Bertrand couple ch
8
2026-07-08 via Nuitee
M
MARIE ELISABETH MARTINE family_with_children re
8
Pros:

hotel tres bien et situé a deux pas de la cathédrale SAINTE CECILE cadre super

2026-07-08 via Nuitee
B
Bruneau solo_traveller fr
10
2026-07-07 via Nuitee
D
Dudu99 solo_traveller ch
8
2026-07-07 via Nuitee
P
Philippe couple fr
1
Nous ne reviendrons plus et je vais bannir de ma liste les hôtels Mercure.
Pros:

Chambre vieillotte et manque de propreté. 180€ la chambre sans petit déjeuner beaucoup trop excessif. Accueil à la limite de la correction suite à la saleté des serviettes.
Inadmissible en terme d’hygiène.

2026-07-06 via Nuitee
L
Lisa-Marie couple at
7
Die Lage ist zum Erkunden der Stadt (Kathedrale) ideal :)
Pros:

Die Lage ist zum Erkunden der Stadt (Kathedrale) ideal. und das alte Gebäude am Fluss ist schön erhalten.

Cons:

Die Zufahrt mit dem Auto hat sich etwas schwierig gestaltet, weil es eine verkehrsberuhigte Zone in der Stadt gibt.

Unsere telefonische Nachfrage wie man zum Hotel gelangt, wurde nicht sehr freundlich beantwortet.

Es wäre hilfreich, wenn das Hotel auf die verkehrsberuhigte Zone hinweisen und eine Umleitungsstrecke empfehlen würde.

Der Mitarbeiter an der Rezeption hat uns dann freundlich empfangen.

Das Zimmer war auf den ersten Blick auch schön - die Aussicht auf den Fluss fast magisch.

Aber das Badezimmer ist nicht das was man von einem 4-Sterne-Hotel erwartet. Mini-Badewanne mit Duschwand und in der Ecke Kalk und schwarzer Schimmel :(

2026-07-06 via Nuitee
A
Anne couple fr
8
2026-07-05 via Nuitee
T
tresserre family_with_children fr
9
2026-07-05 via Nuitee
M
Marjanjacques solo_traveller nl
8
Pros:

Prima locatie om de stad te verkennen, prachtig uitzicht op de Tarn en de kathedraal. Fijn terras aan de rivier.

Cons:

De kamer was wat klein en we hadden niet verwacht dat de waterval in de rivier zoveel lawaai zou maken. De eerste dag was het restaurant en de keuken dicht.

2026-07-04 via Nuitee
C
Christine solo_traveller fr
7
2026-07-03 via Nuitee
F
fernand solo_traveller fr
8
2026-07-02 via Nuitee
C
Claudy couple be
8
Pour découvrir Albi !
Pros:

Situation exceptionnelle, avec une vue imprenable sur le Tarn, la cathédrale et le centre d'Albi.
Le cadre et la rénovation réussie d'un bâtiment historique.
Grande chambre très propre et lumineuse.
Parking juste devant l'hôtel avec un accès très facile.

Cons:

L'accueil à l'arrivée par un jeune peu souriant.
Dans la chambre, le frigo qui ne fonctionne pas (et ce même garçon qui nous dit que c'est normal)

2026-07-02 via Nuitee
H
Helen solo_traveller za
10
Pros:

Location, comfy bed, lots of parking ... great views.

2026-07-01 via Nuitee
C
Christina extended_group fr
8
Avoir conscience que ce lieu est historique et que cette ville est d'une beauté exceptionnelle.
Pros:

La situation est parfaite, les bâtiments splendides ( le tout terrasse, restaurant et bar trés bien pensés) et la vue spectaculaire.

Cons:

Chambre sans charme, et d'une parfaite banalité.

2026-06-29 via Nuitee
R
Rosa solo_traveller es
9
2026-06-28 via Nuitee
P
pareja de Asturias solo_traveller es
9
Pros:

La ubicación del hotel

2026-06-27 via Nuitee
J
John couple nl
10
Prima hotel in de nabijheid van het mooie oude centrum.
Pros:

De ligging van het hotel aan de Tarn is geweldig. Mooi uitzicht vanuit de lobby, het restaurant en een aantal kamers.
Het centrum is te voet gemakkelijk bereikbaar. Prima ontbijt. Gezellige bar en supervriendelijk personeel.

Cons:

Voor ons geen tegenvaller

2026-06-27 via Nuitee
J
Joachim couple de
10
2026-06-26 via Nuitee