Best Western Cy-Fair

Hotels
•
Best Western
8 (262 reviews)
20035 Northwest Fwy , Houston , us
+1 281-890-2299

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy beds
Clean rooms in some instances
Cons:
Mold issues
Pool closed
Deposit confusion

Categories

Cleanliness
7.08
Several comments about mold and uncleanliness in rooms; poor overall sentiment.
Service
9.55
Positive mentions of friendly and helpful staff across multiple reviews.
Location
8.09
Some concerns about the surroundings being questionable; mixed sentiment.
Room Quality
8.04
Various reviews indicate a mix of positives and negatives concerning room conditions.
Amenities
6.57
Complaints about the pool being closed and lack of supplies like shampoo.
Value for Money
8.53
Some reviews indicate expectations not being met, especially regarding deposits.
Food and Beverage
7.58
Breakfast variety was limited; some items received mixed feedback.
Overall Experience
8.55
General sentiment indicates a fair stay with noted issues but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:32

Property Description

Outdoor Pool and Spacious Rooms
The Hampton Inn Houston Northwest boasts an inviting outdoor pool perfect for a refreshing dip, and spacious rooms equipped with modern amenities like a flat-screen cable TV and free Wi-Fi.

Convenient Amenities
Each room at this hotel offers a comfortable seating area, large work desk, coffee maker, hairdryer, and complimentary bathroom essentials, ensuring a relaxing stay for all guests.

Business Center and On-Site Gym
With a business center for corporate travelers and an on-site gym for fitness enthusiasts, this Houston Hampton Inn caters to all your needs during your stay.

Ready to experience comfort and convenience at Hampton Inn Houston Northwest? Book your stay now for a memorable visit!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Location

Guest Reviews

8
Based on 262 reviews
Cleanliness: 7.08
Service: 9.55
Location: 8.09
Room Quality: 8.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
E
Estela • solo_traveller • us
1
2026-08-18 • via Nuitee
M
Mary • solo_traveller • us
7
2026-08-10 • via Nuitee
Y
Yesenia • family_with_children • us
10
2026-07-11 • via Nuitee
L
Lesley • family_with_children • us
10
2026-07-11 • via Nuitee
V
Victoria • couple • us
5
Mediocre
Pros:

Liked first floor and no pets

Cons:

Sticky floors, cold coffee at lobby, key card kept deactivating even when it wasn’t with any electronics or other cards.

2026-07-08 • via Nuitee
V
Vasquez • solo_traveller • us
7
good accommodations but smelled horrific
Pros:

Your employee Clifton was the absolute best. He was so polite and helpful. A true asset to your company, However the room itself smelled so bad like animal urine. The smell was SO strong that I contemplated leaving immediately but I stayed anyway. I was treated well by Cilfton but the smell was overpowering and the morning staff were slightly rude as well.

2026-06-27 • via Nuitee
V
Victor • solo_traveller • us
9
Pros:

Buenas instalaciones, personal amable.

Cons:

No habia para consumir, solo sodas.

2026-06-25 • via Nuitee
J
Jasmine • couple • us
10
2026-06-22 • via Nuitee
T
Tyeshia • couple • us
10
Nice staff and clean rooms!
Pros:

Clean, price, staff, and location

Cons:

N/a

2026-06-22 • via Nuitee
L
Lisa • solo_traveller • us
10
Pros:

Upon arrival,lady at desk was soo friendly and welcoming.Helpful with ideas for food n just so nice. Guy at checkout was just the same.would definitely stay here again.

Cons:

That the pool closes at 9 instead of 10.

2026-06-21 • via Nuitee
J
Jason • couple • gb
10
2026-06-20 • via Nuitee
H
Heather • couple • us
10
Pros:

Clean, quiet, convenient

2026-06-17 • via Nuitee
A
Andrey • family_with_children • us
10
Pros:

Everything is clean and new, I would like to have a more varied breakfast.

Cons:

Everything is clean and new, I would like to have a more varied breakfast.

2026-06-15 • via Nuitee
D
Dempsey • couple • us
10
2026-06-10 • via Nuitee
A
Arreola • family_with_children • us
10
Enjoyed will definitely stay there again!
Pros:

Convenient to great food! Had lotion , shampoo, conditioner . Very clean & comfortable. Great breakfast !

Cons:

Nothing not to like.

2026-05-11 • via Nuitee
C
Chastidy • solo_traveller • us
8
Pros:

Nice

Cons:

Hmm

2026-05-02 • via Nuitee
M
Miancee • couple • us
1
Pros:

Nothing

Cons:

It was a horrible neighborhood, things where broken overall poor experience.

2026-04-24 • via Nuitee
T
Tamara • family_with_children • us
10
2026-04-19 • via Nuitee
E
Estella • couple • us
10
Pros:

It was clean. It was comfortable easy to get there, and the staff were very friendly and helpful.

Cons:

We did find one roach in the room

2026-04-13 • via Nuitee
F
Frank • couple • us
8
2026-04-11 • via Nuitee