Best Western Cy-Fair

Hotels
•
Hampton Inn
8 (247 reviews)
20035 Northwest Fwy , Houston , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Comfy beds
Clean rooms in some instances
Cons:
Mold issues
Pool closed
Deposit confusion

Categories

Cleanliness
7.08
Several comments about mold and uncleanliness in rooms; poor overall sentiment.
Service
9.55
Positive mentions of friendly and helpful staff across multiple reviews.
Location
8.09
Some concerns about the surroundings being questionable; mixed sentiment.
Room Quality
8.04
Various reviews indicate a mix of positives and negatives concerning room conditions.
Amenities
6.57
Complaints about the pool being closed and lack of supplies like shampoo.
Value for Money
8.53
Some reviews indicate expectations not being met, especially regarding deposits.
Food and Beverage
7.58
Breakfast variety was limited; some items received mixed feedback.
Overall Experience
8.55
General sentiment indicates a fair stay with noted issues but some positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:32

Property Description

Outdoor Pool and Spacious Rooms
The Hampton Inn Houston Northwest boasts an inviting outdoor pool perfect for a refreshing dip, and spacious rooms equipped with modern amenities like a flat-screen cable TV and free Wi-Fi.

Convenient Amenities
Each room at this hotel offers a comfortable seating area, large work desk, coffee maker, hairdryer, and complimentary bathroom essentials, ensuring a relaxing stay for all guests.

Business Center and On-Site Gym
With a business center for corporate travelers and an on-site gym for fitness enthusiasts, this Houston Hampton Inn caters to all your needs during your stay.

Ready to experience comfort and convenience at Hampton Inn Houston Northwest? Book your stay now for a memorable visit!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HOU

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8
Based on 247 reviews
Cleanliness: 7.08
Service: 9.55
Location: 8.09
Room Quality: 8.04
Amenities: 6.57
Value for Money: 8.53
Food and Beverage: 7.58
Overall Experience: 8.55
C
Chastidy • solo_traveller • us
8
Pros:

Nice

Cons:

Hmm

2026-05-02 • via Nuitee
M
Miancee • couple • us
1
Pros:

Nothing

Cons:

It was a horrible neighborhood, things where broken overall poor experience.

2026-04-24 • via Nuitee
T
Tamara • family_with_children • us
10
2026-04-19 • via Nuitee
E
Estella • couple • us
10
Pros:

It was clean. It was comfortable easy to get there, and the staff were very friendly and helpful.

Cons:

We did find one roach in the room

2026-04-13 • via Nuitee
F
Frank • couple • us
8
2026-04-11 • via Nuitee
H
Heriberto • couple • us
10
2026-04-07 • via Nuitee
H
hugo • family_with_children • us
8
Pros:

Cleanness

2026-04-03 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-03-13 • via Nuitee
A
Aaron • solo_traveller • us
10
The staff went above and beyond.
Pros:

Rooms were exceptionally clean

2026-03-13 • via Nuitee
A
Aaron • solo_traveller • us
10
2026-03-13 • via Nuitee
A
Anthony • couple • us
10
2026-03-08 • via Nuitee
J
Joseph • couple • us
10
Perfect
Pros:

Cleanliness

2026-03-05 • via Nuitee
R
Ramiro • extended_group • us
10
Pros:

Good fair price for confort and good hosp.

Cons:

Pool was too cold but weather did not help

2026-03-01 • via Nuitee
C
Christopher • couple • us
9
Front desk stereotype all young blk men
Pros:

Real clean

Cons:

He said he smelled smoke an we didn’t smoke in the room

2026-01-20 • via Nuitee
L
Laura • solo_traveller • us
6
I will never stay there again.
Pros:

They had the same thing for breakfast both days. The pan sausage was very greasy but tasty after I put it on a paper towel to drain.

Cons:

I have never stayed in a hotel that required a $100 cash deposit. They would not allow me to use a credit card and said my reservation would be cancelled if I didn't have cash because this information was on their website.

2026-01-20 • via Nuitee
S
Sima • couple • us
7
2026-01-19 • via Nuitee
N
Nathalie • solo_traveller • us
1
2026-01-19 • via Nuitee
T
Trina • family_with_children • us
10
Would most definitely come here again!
Pros:

The property was clean and it was a very comfortable stay. And when we come back to Cy-Fair this is where we are staying. Thank you

Cons:

The staff were very helpful and nice, breakfast was great. We were able to work out and swim, the pool was great. The rooms were clean and room service was awesome as well.

2026-01-19 • via Nuitee
C
Corey • family_with_children • us
5
2026-01-19 • via Nuitee
J
Jaqualon • couple • us
10
2026-01-16 • via Nuitee