Hampton Inn Lubbock

Hotels
•
Hampton Inn
7 (195 reviews)
4003 South Loop 289 , Lubbock , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Parking
Location
Cons:
Dirty/dusty rooms; stained toilet
Broken AC, hot-water issues, keys malfunctioning
Poor/slow maintenance (adhesive on elevator, general wear)
Breakfast poor; weak/warm coffee
Old, worn rooms that need upgrading
Reported rude/horrible staff interactions

Categories

Cleanliness
6
Multiple reports of dust, stained toilet and general dirtiness; cleanliness is below expectation but not uniformly catastrophic across stays.
Service
6
Several mentions of poor staff interactions and key/access problems, but issues appear intermittent rather than consistent service failure.
Location
9.5
Called out positively (easy to get to, location cited as a pro); location is a clear strength for guests.
Room Quality
5.5
Guests described rooms as old, worn out and needing upgrades; condition is noticeably below ideal but still functional.
Amenities
9.5
Parking was explicitly listed as a pro; basic amenities (parking/access) are convenient and well-regarded by guests.
Value for Money
7
Standard quality for this hotel tier.
Food and Beverage
5.5
Breakfast was repeatedly described as poor (lousy, warm/weak coffee); food offerings do not meet expectations.
Overall Experience
7
Mixed-to-negative reports (dirty rooms, maintenance and service issues) but location and parking boost overall utility for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:49

Property Description

Convenient Amenities:
Enjoy a complimentary hot breakfast and high-speed internet access at our Lubbock hotel. Each room is equipped with a coffee maker, cable TV, and a work desk for your comfort.

Nearby Attractions:
Explore the Llano Estacado Winery, Texas Tech University, Jones Stadium, Buddy Holly Walk of Fame, and the Ranching Heritage Center just a short distance away from the Hampton Inn Lubbock.

Book Your Stay:
Experience comfort and convenience at our hotel in Lubbock, Texas. Reserve your room now for a memorable stay.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that carrying a weapon on hotel premises is prohibited and violators may be subject to arrest for criminal trespass under applicable law.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LBB

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7
Based on 195 reviews
Cleanliness: 6
Service: 6
Location: 9.5
Room Quality: 5.5
Amenities: 9.5
Value for Money: 7
Food and Beverage: 5.5
Overall Experience: 7
T
Tyra • solo_traveller • us
1
2026-11-01 • via Nuitee
M
Melynn • couple • us
7
2026-10-30 • via Nuitee
G
Gerald • couple • us
8
2026-10-15 • via Nuitee
G
George • couple • us
3
was on for a overnight i would not stay over other night
Pros:

Parking

Cons:

Rooms need a upgrade

2026-10-13 • via Nuitee
L
Lindsay • couple • us
1
2026-10-07 • via Nuitee
L
Lisa • family_with_children • us
8
2026-09-13 • via Nuitee
S
Suzette • couple • us
4
Cons:

The breakfast was ok. The coffee was a bit weak.

2026-07-26 • via Nuitee
N
Nyelli • couple • us
7
2026-07-20 • via Nuitee
S
Stevie • family_with_children • us
1
2026-07-15 • via Nuitee
K
Kirk • couple • us
7
2026-07-08 • via Nuitee
K
Kerry • family_with_children • us
4
2026-07-02 • via Nuitee
C
Carrie • family_with_children • us
2
Horrible and no action taken to make it better
Pros:

It was dirty and ac was broken had to change rooms then that room only had hot water. Keys only worked half the time. Staff was horrible

2026-06-11 • via Nuitee
T
Travis • extended_group • us
6
2026-06-07 • via Nuitee
D
David • couple • us
1
Free breakfast was lousy. Coffee was warm, not hot.
Pros:

Location

Cons:

Old and worn out.

2026-05-27 • via Nuitee
D
Deborah • couple • us
6
It doesn’t appear they are keeping up with day to day maintenance and cutting corners to save money.
Pros:

It’s easy to get too.

Cons:

I was disappointed in the condition of the property. I’ve stayed there before and it was always clean. This time things were dusty, the toilet was stained, elevator floor was covered in some type of adhesive.

2026-05-12 • via Nuitee
L
lynzey • solo_traveller • us
3
not worth the money we spent
Pros:

it was in a good area

Cons:

the body wash, shampoo, conditioner, hand soap, lotion, etc. were all empty and we asked 2x for them to be replaced/refilled. we asked the front desk and house keeping and were told by both that that they would refill them but they did not. the trash cans did also not have trash bags in them.

2026-04-28 • via Nuitee
C
Carl • couple • us
1
Never stay here it’s the worst
Pros:

This is the worst place to stay

Cons:

Dingy and dark the people working there very sketchy

2026-04-18 • via Nuitee
M
Mickey • couple • us
8
2026-04-09 • via Nuitee
D
Desiree • couple • us
1
Double charged for a room that wasn’t even really worth the $150 a night.
2026-04-01 • via Nuitee
I
Isabel • family_with_children • us
8
2026-03-29 • via Nuitee