SpringHill Suites by Marriott San Antonio Medical Center/Northwest

Hotels
•
SpringHill Suites
8.6 (1102 reviews)
3636 Northwest Loop 410 , San Antonio , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality needs improvement

Categories

Cleanliness
7.56
Some reviews mentioned issues like trash left in the room and a bloody paper towel.
Service
9.53
Many reviews highlighted exceptional and helpful staff.
Location
9.57
Positive feedback about the convenience and quality of the location.
Room Quality
8.52
Generally good, but issues with wet carpet and couch were noted.
Amenities
8.05
The lack of common amenities like bottled water was mentioned.
Value for Money
8.01
Some guests felt the price did not match the service level.
Food and Beverage
8.56
Breakfast received mixed reviews and needs improvement.
Overall Experience
9.03
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:48

Property Description

Convenient Location
Situated just minutes away from SeaWorld and downtown San Antonio, SpringHill Suites Medical Center/Northwest offers easy access to the city's top attractions.

Spacious Suites with Amenities
The suites at our hotel are designed for comfort and convenience, featuring separate living areas, a sofa, work desk, flat-screen TV, microwave, and refrigerator.

Relax and Stay Productive
Guests can unwind by the outdoor pool or stay productive at the 24-hour business center. With laundry services and dry cleaning available, we ensure a hassle-free stay.

Experience the best of San Antonio at SpringHill Suites Medical Center/Northwest. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1102 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
A
Aleyda • family_with_children • us
9
2026-03-21 • via Nuitee
F
Faith • extended_group • us
8
Pros:

Loved the location, staff was very friendly.

Cons:

The toilet was dirty when we arrived.

2026-03-21 • via Nuitee
D
Daniela • family_with_children • us
9
Great location and breakfast, bathroom in my room was tiny though
Pros:

Location

Cons:

Bathroom was small

2026-03-20 • via Nuitee
J
Judy • extended_group • us
10
2026-03-19 • via Nuitee
M
Mary • family_with_children • us
1
Disappointing stay due to poor cleanliness and maintenance.
Pros:

Due to the lack of cleanliness in the room, I did not feel confident trying the breakfast.The cleanliness was very poor. The carpets were dirty throughout, which made the whole room feel uncomfortable. The shower faucet had a ball of hair hanging from it — honestly disgusting. The sink faucet kept dripping unless handled very carefully, adding more noise, and the sink itself was draining very slowly, clearly due to dirt buildup.
the location wasn't bad

Cons:

Cleanliness and maintenance need serious improvement. The room felt dirty, and basic issues like the noisy AC, clogged sink, and delayed check-in should not happen.

2026-03-19 • via Nuitee
D
Destini • couple • us
1
2026-03-19 • via Nuitee
L
Lott • family_with_children • us
8
2026-03-18 • via Nuitee
R
Randy • couple • us
9
My stay was great and comfortable
Pros:

Proximity to Seaworld, Jollibee

Cons:

Smaller rooms

2026-03-18 • via Nuitee
A
alana • family_with_children • us
10
This property was very clean and every employee was very friendly and helpful! Would stay here again!
Pros:

The location was great. I liked that there was an overnight security, made me have an extra feeling of safety staying with my two children. This property was very clean and every employee was very friendly and helpful! Would stay here again!

Cons:

Everything was great.

2026-03-18 • via Nuitee
J
Jillian • couple • us
10
2026-03-18 • via Nuitee
J
Jillian • extended_group • us
10
2026-03-18 • via Nuitee
R
Romain • extended_group • fr
9
Pros:

Belle suite. Bien équipée et propre. A proximité d’un supermarché donc très pratique.

Cons:

Légèrement déçu par le petit déjeuner mais globalement ça allait encore.

2026-03-17 • via Nuitee
E
Escamilla Aparicio • family_with_children • mx
8
2026-03-16 • via Nuitee
L
Leonard • family_with_children • us
5
I give a three star
Pros:

I like the cleanest of the rooms the bathroom and everything in it

Cons:

Breakfast was okay it could have been better oatmeal tasted like it then out for a couple of weeks orange juice was good apple juice was watered down The beds it hurt my back when I woke up this morning kind of toss and turn through the night

2026-03-16 • via Nuitee
R
Randy • family_with_children • us
9
we have an excellent experience and the room was very clean and the bed was so comfy
Pros:

near to seaward and filipino fast-food Jollibee

Cons:

room is quite small for a family of 5

2026-03-15 • via Nuitee
E
Eva • family_with_children • us
10
2026-03-13 • via Nuitee
B
Brant • solo_traveller • us
10
Would stay again if in San Antonio
Pros:

Room clean bed comfortable. Location good only 15 minutes to the airport.

Cons:

Breakfast options of mini-sausage biscuit sandwich or a cheese and spinach omelette shaped like a baseball were unsatisfying.

2026-03-11 • via Nuitee
E
Edgar • solo_traveller • us
10
Pros:

Es hotel sencillo pero perfecto

2026-03-08 • via Nuitee
G
Grace • extended_group • us
10
We would stay here again.
Pros:

Location was close to everything we needed.

Cons:

Everything was fine.

2026-03-07 • via Nuitee
R
Rosalia • couple • us
10
2026-03-06 • via Nuitee