SpringHill Suites by Marriott San Antonio Medical Center/Northwest

Hotels
•
SpringHill Suites
8.6 (1102 reviews)
3636 Northwest Loop 410 , San Antonio , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Breakfast quality needs improvement

Categories

Cleanliness
7.56
Some reviews mentioned issues like trash left in the room and a bloody paper towel.
Service
9.53
Many reviews highlighted exceptional and helpful staff.
Location
9.57
Positive feedback about the convenience and quality of the location.
Room Quality
8.52
Generally good, but issues with wet carpet and couch were noted.
Amenities
8.05
The lack of common amenities like bottled water was mentioned.
Value for Money
8.01
Some guests felt the price did not match the service level.
Food and Beverage
8.56
Breakfast received mixed reviews and needs improvement.
Overall Experience
9.03
Despite some issues, many guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:48

Property Description

Convenient Location
Situated just minutes away from SeaWorld and downtown San Antonio, SpringHill Suites Medical Center/Northwest offers easy access to the city's top attractions.

Spacious Suites with Amenities
The suites at our hotel are designed for comfort and convenience, featuring separate living areas, a sofa, work desk, flat-screen TV, microwave, and refrigerator.

Relax and Stay Productive
Guests can unwind by the outdoor pool or stay productive at the 24-hour business center. With laundry services and dry cleaning available, we ensure a hassle-free stay.

Experience the best of San Antonio at SpringHill Suites Medical Center/Northwest. Book your stay now for a memorable visit!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1102 reviews
Cleanliness: 7.56
Service: 9.53
Location: 9.57
Room Quality: 8.52
Amenities: 8.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 9.03
C
Caroline • extended_group • us
10
2026-02-13 • via Nuitee
N
Netanya • extended_group • us
9
2026-02-08 • via Nuitee
E
eunice • family_with_children • us
10
Pros:

Love the location and the size of the room. Always clean

2026-01-30 • via Nuitee
M
Marissa • solo_traveller • us
10
2026-01-28 • via Nuitee
A
Airheart • solo_traveller • us
10
2026-01-28 • via Nuitee
J
Juan • family_with_children • us
9
Pros:

Todo muy bien solo que el recibo decía menos de lo que se me cobró.

Cons:

El precio aunque no fue mucha la diferencia se cobró un poco más, pero todo muy bien buena atención.

2026-01-27 • via Nuitee
E
Eugen • family_with_children • de
9
2026-01-27 • via Nuitee
D
Deandre • couple • us
10
2026-01-20 • via Nuitee
S
Stella • family_with_children • us
1
Pros:

Worst breakfast ever

Cons:

Everything

2026-01-20 • via Nuitee
S
San Juanita • family_with_children • us
10
2026-01-20 • via Nuitee
M
Minerva • family_with_children • us
10
Pros:

Great breakfast spread
Clean comfy rooms
Clean sheets

Cons:

The construction around hotel

2026-01-19 • via Nuitee
D
DENISE • couple • us
5
2026-01-19 • via Nuitee
M
Mark • couple • us
4
bed and room
Pros:

ok

Cons:

n/a

2026-01-19 • via Nuitee
G
Ginger • couple • us
10
2026-01-19 • via Nuitee
T
Terry • extended_group • us
9
2026-01-19 • via Nuitee
J
Jermaine • family_with_children • us
7
My stay was ok. Staff was great. Facilities need updating and security in the parking lot
Pros:

The staff and the breakfast

Cons:

The location and a lot of loitering going on in parking lot. Seen drug users almost everyday we stayed.

2026-01-19 • via Nuitee
K
Kandavel • family_with_children • us
3
Pros:

Rooms looks very old , washbasin located in the living room.

Cons:

Hotel rooms looks old

2026-01-19 • via Nuitee
F
Fabrício • extended_group • br
8
2026-01-18 • via Nuitee
T
Tim • solo_traveller • ie
10
2026-01-18 • via Nuitee
C
Christina Hampton • solo_traveller • us
7
Pros:

Clean, spacious and comfy rooms and the staff was extremely friendly!

Cons:

Breakfast was lack luster honestly. Was not what one would expect from a "breakfast buffet" as its advertised.

2026-01-16 • via Nuitee