Haven Glebe

Hotels
8.3 (1988 reviews)
196 Glebe Point Road , Sydney , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable bed
Cons:
Cleanliness issues
Room maintenance needed
Unsatisfactory breakfast

Categories

Cleanliness
7.38
Cleanliness was an issue with mould in the shower and dust observed under the beds.
Service
9.35
Staff are described as nice, helpful, and friendly.
Location
9.39
The hotel is well-located with easy access to pubs and stores.
Room Quality
7.84
Rooms ranged from clean and comfortable to cramped, with some maintenance issues.
Amenities
8.87
Amenities include high-quality toiletries and a hairdryer, though some items didn’t work.
Value for Money
7.83
Prices were considered too high for the quality of the room.
Food and Beverage
6.88
Breakfast offered at a nearby café was described as not very diverse or good.
Overall Experience
8.85
Overall experience was enjoyed despite some cleanliness and room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 07:02

Property Description

Luxurious Accommodation
Experience the modern elegance of the 4-star Haven Glebe, offering stylish rooms with top-notch amenities like a 40-inch LCD TV and free WiFi.

Convenient Location
Situated in the vibrant suburb of Glebe, our hotel is just minutes away from key attractions like ICC Sydney, Blackwattle Bay waterfront, and the University of Sydney, making it the perfect base for exploring the city.

Exceptional Services
From a tour desk that can arrange trips to popular destinations to a 24-hour reception and a business centre, we ensure a seamless stay for our guests. Plus, indulge in the luxury of rain showers and complimentary L’Occitane products in every private bathroom.

Book your stay at Haven Glebe now for a memorable and comfortable experience!

Important information:

Please note that the restaurant at the property is currently undergoing renovations. Guests may experience noise disturbances during daytime hours. For more information, please contact the property using the contact details found on the booking form.

Please note that this property requires a $1 credit card pre-authorization upon check in to cover any incidental charges.

Please note that parking is limited and subject to availability.

Please note that there is a 1.07% charge when you pay with a (Visa, Mastercard, American Express etc) credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.3
Based on 1988 reviews
Cleanliness: 7.38
Service: 9.35
Location: 9.39
Room Quality: 7.84
Amenities: 8.87
Value for Money: 7.83
Food and Beverage: 6.88
Overall Experience: 8.85
M
MariaAndarina • couple • es
8
Pros:

Las camas super cómodas.

Cons:

La limpieza le tienen que dedicar más tiempo, las habitaciones están mal insonorizadas.

2026-10-24 • via Nuitee
A
Andrew • family_with_children • gb
7
Pros:

Spacious room
Clean.

Cons:

Noisy. They need to put noise dampener on the walls. Perhaps soft furnishings

2026-10-24 • via Nuitee
K
Kerrie • couple • au
7
Pros:

Good bed

Cons:

The bathroom door was broken

2026-10-23 • via Nuitee
W
Wai Fong Kitty • solo_traveller • hk
9
2026-10-23 • via Nuitee
J
Jennifer • family_with_children • gb
8
2026-10-21 • via Nuitee
C
Christopher • family_with_children • gb
7
2026-10-21 • via Nuitee
D
David • couple • au
8
Great position, great breakfast, watch out what room you get.
Pros:

Easy location to get to, parking OK for out of hours and weekend. Great included breakfast at the cafe downstairs.

Cons:

Parking would definitely be a problem during the week. The shower rose pointed directed at, and under, the shower door. If you didn't turn it away, it saturated the floor outside the shower and potentially the carpet of the main room. The toilet was set right against a vanity on the right side and you were crowded up against it when going to the toilet. We were in room 108, the noises of the bathroom for room 101 were like it was your room (quite loud)

2026-10-21 • via Nuitee
H
Hayden • family_with_children • au
10
2026-10-20 • via Nuitee
H
Heather • solo_traveller • au
10
A perfect quiet spot to stay out of the CBD.
Pros:

Perfect location. Close to shops, cafes,restaurants and public transport in to cbd. However the area very quiet. Staff very helpful and room spotless.

Cons:

It was all good

2026-10-20 • via Nuitee
L
Lee • solo_traveller • au
8
2026-10-18 • via Nuitee
L
Liz C • solo_traveller • au
7
2026-10-18 • via Nuitee
L
Laura • couple • au
10
Lovely Hotel
Pros:

I love the hotel. Great location. I was allowed early check in. Very accomodating staff. Big room. Nice and clean. Has balcony. Beautiful view from my window. The area is close to CBD without the traffic and noise. Many restaurants Infront of the hotel.

Cons:

No complaints here

2026-10-17 • via Nuitee
R
Rachael • family_with_children • nz
8
Pros:

Lovely, helpful staff on reception, the rooms were clean and comfortable and the location was perfect for what we wanted. Buses and trains are within easy access.

Cons:

It was noisy at night as we were in a room right by the road, but other family members in different rooms didn't notice this as they were further away. As we stayed 4 nights it would have been nice to have some basic kitchen facilities eg: a toaster and fridge.

2026-10-14 • via Nuitee
L
Laura • couple • at
7
A mixed experience
Pros:

The staff were exceptionally friendly, polite and helpful. After we reported issues with the cleanliness of our first room, they immediately looked for a solution and offered us a room change. Although we had originally booked two separate beds, we were offered a room with one large bed for the first night, before being given separate beds the following night. We also received a breakfast voucher to compensate for the inconvenience. The room itself was spacious and had some useful storage space.

Cons:

Unfortunately, there were several significant shortcomings. The lack of a wardrobe was particularly inconvenient. There were only three coat hangers, and there was very limited space to store our luggage. The sink was extremely small, and the toilet seat was very loose.

The cleanliness was also disappointing. In our first room, we found hair in the bed and in the sink, as well as a stain on the towel. When I wiped the sink with toilet paper, the marks and residue came off easily. This unfortunately gave the impression that the sink and everything else had not been properly cleaned before our arrival. On a positive note, the staff responded immediately to our complaint and offered us a room change!

The second room was significantly cleaner, and we were much more satisfied with it. However, the room was very poorly soundproofed and quite draughty. As it was very windy at one point, we could clearly feel the wind coming through because the door did not close properly. This unfortunately made the room less comfortable.

The breakfast was also disappointing and fell well below our expectations.

Overall, we really appreciated how friendly and helpful the staff were, especially when they helped us resolve the issues with our first room. The second room was much cleaner, and we were more satisfied with it. However, the rooms were quite sparsely furnished, the breakfast was disappointing, and the poor soundproofing and draughty door affected our comfort. Considering the overall experience, we felt that the accommodation would have been more suitable at a lower price. While we were grateful for the staff’s kindness and efforts to help us, we believe there is still room for improvement in terms of cleanliness, facilities and overall comfort.

2026-10-13 • via Nuitee
V
Victoria • solo_traveller • au
8
Pros:

Amazing location. Close to shops and restaurants. Attractive, modern facility

Cons:

Shower could have been cleaner. Mattress very uncomfortable for me.

2026-10-11 • via Nuitee
C
Carola • solo_traveller • au
8
2026-10-10 • via Nuitee
W
Wai Fong Kitty • solo_traveller • hk
9
2026-10-09 • via Nuitee
M
mjc • solo_traveller • nz
9
2026-10-07 • via Nuitee
S
stephen • couple • au
7
2026-09-18 • via Nuitee
G
Gabrielle • solo_traveller • au
10
I'd stay again
Pros:

Great location and the room was spacious, clean and very comfortable

Cons:

Nothing

2026-09-17 • via Nuitee