Sonesta ES Suites Fresno

Hotels
•
Sonesta ES Suites
8.7 (1692 reviews)
5322 North Diana Avenue , Fresno , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inconsistent appliances
Higher pet fees

Categories

Cleanliness
8.63
Rooms are clean and well-maintained.
Service
9.1
Staff is consistently praised for their friendliness and helpfulness.
Location
9.14
Great location, convenient and feels safe.
Room Quality
8.59
Room features are generally good, though some appliances were faulty.
Amenities
8.62
Decent amenities provided, though some maintenance issues noted.
Value for Money
8.08
Good value for the services offered.
Food and Beverage
8.63
Breakfast received positive feedback, overall quality noted.
Overall Experience
8.8
Generally positive experiences, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:57

Property Description

Convenient Location near Northgate Shopping Center

Fully-Equipped Kitchen and Spacious Living Areas

Outdoor Pool, Hot Tub, and Fitness Center

Book now to experience the perfect blend of comfort and convenience at Sonesta ES Suites Fresno.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, a $5 nightly+ taxes Destination Fee includes:
- Wi-Fi
- Pool access
- 24/7 access to Fitness Center
- Parking onsite (The parking fee is included in a destination fee)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAT

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1692 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
T
Tüske-Lázár • couple • hu
10
2026-09-12 • via Nuitee
R
Robillard • couple • fr
9
2026-09-10 • via Nuitee
S
Samantha • couple • us
10
Comfortable and nice
Pros:

Clean and comfortable

2026-09-10 • via Nuitee
S
Shay • solo_traveller • il
9
Pros:

Location. Breakfast. Room

2026-09-10 • via Nuitee
H
Hagemeier • solo_traveller • us
9
Wonderful experience. Will promote this hotel to friends and family. Excellent service, lovely accom
2026-09-08 • via Nuitee
M
Manivannan • family_with_children • ca
7
2026-09-07 • via Nuitee
D
Debora • couple • it
9
2026-09-06 • via Nuitee
S
Stephanie • couple • us
10
2026-09-05 • via Nuitee
M
Monika • family_with_children • pl
8
Pros:

It was just a stop on the way to Sequoia Park. Free parking. Nice Chinese food near the hotel. A huge plus was the hotel's laundry service, which allowed us to do our laundry during our short stay. Typical American breakfast, meaning pretty average quality. It was okay to grab something quickly, but nothing special.

Cons:

The air conditioning and the refrigerator in the room were both extremely loud, which made it very difficult to get a good night's sleep. Additionally, the carpets in the hotel corridors were very dirty and poorly maintained. Strange smell in the hotel.

2026-09-04 • via Nuitee
O
Orlando • solo_traveller • us
10
2026-09-02 • via Nuitee
F
Flavio • couple • us
10
2026-09-02 • via Nuitee
A
Andrzej • family_with_children • pl
10
2026-09-01 • via Nuitee
A
Ashley • couple • us
2
Found fecal matter on the restroom door. A/C went out, tv didn’t work.
Pros:

I liked the spacious room, hot tub was at great temperature and the pool was like warm.

Cons:

The cleanliness was the issue. There was feces near the door handle on the inside of the restroom door in our room. The feces was dry like it had been there a while. We immediately notified the front desk. They gave us a different room. After switching rooms, the A/C went out the first night had to tell the front desk to fix it. The living room tv wasn’t working either, we had to tell the front desk to fix it. The main issue was the feces near the bathroom door handle. That left my wife and I little traumatized, we started checking everything to make sure it was clean. The cleaning staff definitely needs to pick up their cleaning skills.

2026-08-30 • via Nuitee
H
Heiko • family_with_children • de
9
2026-08-30 • via Nuitee
K
kathina • couple • us
1
Disappointing
Cons:

⭐️☆☆☆☆

Unfortunately, our experience at the Sonesta was extremely disappointing. The room was absolutely filthy and did not appear to have been properly cleaned or inspected before we checked in.

There was hair left in the shower, visible stains on the bed sheets and pillowcases, and when we opened the pull-out sofa bed, the mattress was stained as well. Seeing stains on multiple sleeping surfaces was especially disturbing and made us question whether the bedding had even been changed between guests.

After traveling, you expect to be able to check into your room, shower, and get comfortable—not inspect the bathroom and bedding to determine whether they’re clean enough to use. These weren’t minor cosmetic issues; they were basic cleanliness and sanitation concerns.

For the amount guests pay to stay at a hotel, a clean room and clean bedding should be the bare minimum. Housekeeping and management seriously need to improve their room inspection process. No guest should be given a room in this condition.

I would not recommend this property based on the condition of the room we received.

2026-08-30 • via Nuitee
B
Bernard • family_with_children • fr
8
Très bon séjour confortable et agréable
Pros:

La grandeur de la chambre, le petit déjeuner, la qualité de l’établissement

Cons:

Un seul lit dans la chambre, le deuxième lit est un sofa

2026-08-28 • via Nuitee
S
Sandra • family_with_children • de
10
2026-08-28 • via Nuitee
A
AA-Nancy • couple • us
8
2026-08-28 • via Nuitee
A
Angel • couple • us
8
Very nice good management friendly staff
Pros:

Sorry missed breakfast

Cons:

Homeless had to park on back wall was not comfortable with truck there had you park in front and walk all the way around facility is very nice but homeless encampment adjacent to property is a little unsettling

2026-08-27 • via Nuitee
B
Bushra • solo_traveller • us
10
2026-08-27 • via Nuitee