Sonesta ES Suites Fresno

Hotels
Sonesta Hotels
8.7 (1464 reviews)
5322 North Diana Avenue , Fresno , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inconsistent appliances
Higher pet fees

Categories

Cleanliness
8.63
Rooms are clean and well-maintained.
Service
9.1
Staff is consistently praised for their friendliness and helpfulness.
Location
9.14
Great location, convenient and feels safe.
Room Quality
8.59
Room features are generally good, though some appliances were faulty.
Amenities
8.62
Decent amenities provided, though some maintenance issues noted.
Value for Money
8.08
Good value for the services offered.
Food and Beverage
8.63
Breakfast received positive feedback, overall quality noted.
Overall Experience
8.8
Generally positive experiences, with minor issues reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:57

Property Description

Convenient Location near Northgate Shopping Center

Fully-Equipped Kitchen and Spacious Living Areas

Outdoor Pool, Hot Tub, and Fitness Center

Book now to experience the perfect blend of comfort and convenience at Sonesta ES Suites Fresno.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note, a $5 nightly+ taxes Destination Fee includes:
- Wi-Fi
- Pool access
- 24/7 access to Fitness Center
- Parking onsite (The parking fee is included in a destination fee)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FAT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 14.29
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 1464 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
R
ROBERTO couple cl
9
Pros:

La flexibilidad y calidad de la atencion

Cons:

Nada

2026-03-06 via Nuitee
9
999lamiyaa Couples Savannah, Georgia
10
Our couple night stay
Pros:

What's not to say! We were out for drinks on the weekend and we stopped into Sonesta ES Suites. The staff seemed a bit stressed, though; it was busy so I can't complain. My girlfriend was taken aback with how clean the place was and wanted to steal one of the pink toilets haha. One last thing Manager at the reception was such a character. I was watching him run back and forth, helping the bar and going to reception. I had a chat with him and the man doesn't stop.

2026-03-02 via Tripadvisor
C
Carlos couple us
10
2026-03-02 via Nuitee
S
soykotj Couples Mobile, Alabama
10
great location and great stay
Pros:

Staff are excellent, especially at the reception. None of our extra requests were a problem. We had 3 loft rooms, perfect for groups of 4. Hotel is in a wonderful location, just a few minutes from the train station. Really nice rooms with a kitchenette and sitting room. Food in the restaurant is good. We got the egg/bacon baps to go in the morning. Highly recommend this hotel in Fresno.

2026-03-01 via Tripadvisor
O
oliveyan2026 Business Brighton, Michigan
10
Great hotel in city center
Pros:

I travelled on my own for work; this was the third time I had stayed at a Sonesta ES Suites hotel for work purposes. The rooms are unbelievably comfortable and I have never had an issue with the cleanliness of this place. The hotel is a stone throw away from city hall and all the amenities in the city center. All the staff there are fantastic and no ask seems too much for them – amazing service.

2026-02-28 via Tripadvisor
D
Daniel family_with_children us
7
2026-02-28 via Nuitee
K
kilradikop Couples Powder Springs, Georgia
10
safe for stay night
Pros:

Had the loveliest stay at Sonesta ES Suites; honestly, one of those places that just gets it. The room was spotless, super cosy, and had that calm, thoughtful vibe that makes you actually want to relax instead of just crash for the night.

But the real highlight was staff. I had a small issue during my visit and she went out of her way to help me with such genuine kindness. It wasn’t just “good service"; it was one of those moments that makes you feel properly looked after. Little acts of kindness go a long way, and she absolutely made my experience special.

Would 100% recommend staying here if you’re visiting Fresno. Great rooms, great atmosphere, and even better people. I’ll definitely be back.

2026-02-27 via Tripadvisor
F
fadishf2026AS Family Alexandria, Virginia
10
Five star experience!
Pros:

I had a wonderful stay at the Sonesta ES Suites hotel. The room was clean, comfortable, and well-maintained. The staff were extremely friendly and helpful, always making sure we had everything we needed. The location was perfect and convenient, and the overall atmosphere was calm and relaxing. I would definitely stay here again and highly recommend it.

2026-02-26 via Tripadvisor
E
edenr20206AS Family Marietta, Georgia
10
great location, and a very enjoyable stay.
Pros:

I had a wonderful stay at Sonesta ES Suites Fresno. The staff were absolutely amazing, friendly, polite, and always happy to help. Vincent was especially funny, friendly, and very professional. I can’t remember all the names. He was also incredibly helpful and polite.

The location is spot on, the cleanliness was excellent, and everything was very well maintained. I would definitely stay here again and highly recommend this hotel.

2026-02-26 via Tripadvisor
C
cafderb2026A Family Palo Alto, California
10
Feel like home
Pros:

I would like to thank all the staff who were extremely helpful, especially the manager. Thank you!

Thanks to people, the Sonesta ES Suites feels less like a hotel and more like a home away from home. I wouldn’t hesitate to recommend it and will certainly continue to return.

2026-02-26 via Tripadvisor
T
Tim HOOVER family_with_children us
10
2026-02-26 via Nuitee
T
Tim HOOVER family_with_children us
10
2026-02-26 via Nuitee
U
ukrainem2026 Family Romulus, Michigan
10
Great hotel for family
Pros:

Our stay at Sonesta ES Suites Fresno was a joy from start to end. The service was evident even before we arrived with a clear welcoming email and speedy response to ensure we received valet support on arrival. No ask was too much. Our room was beautiful; the food, drinks, and service in the hotel bar were exceptional, but above all, every member of staff we engaged with during our stay was welcoming and a perfect example of great customer service. I look forward to your next stay. they really care; many thanks.

2026-02-24 via Tripadvisor
T
Tim HOOVER family_with_children us
9
2026-02-22 via Nuitee
S
Sandra extended_group us
10
Our first stay, but not our last. Everyone was comfortable and rested.
Pros:

Clean room
Super helpful staff
Very dog friendly

Cons:

N/A

2026-02-13 via Nuitee
V
Vanessa couple us
4
2026-02-12 via Nuitee
L
Long couple us
10
Pros:

房间很大 早餐很好吃

Cons:

没有

2026-02-11 via Nuitee
M
Marchelle family_with_children us
10
My stay at Sonesta ES was very pleasant. Highly recommend!
Pros:

The property was well maintained, clean, and quiet. Perfect for my needs to assist a family member recuperate from a medical procedure.

Cons:

The telephone in the room didn’t work. Maintenance didn’t show up for the requested/scheduled appointment.

2026-02-10 via Nuitee
W
williumj2026 Family Decatur, Georgia
10
Nice place in Fresno
Pros:

Had to stop by Fresno for an event and booked this hotel for two nights. The food was decent, and the rooms were clean and spacious. I enjoyed chatting with the staff, who accommodated me properly. I recommend this hotel most.

2026-02-02 via Tripadvisor
T
timothys901A Family Atlanta, Georgia
10
Good hotel, wonderful location. Recommend.
Pros:

First things first: Get the breakfast at this hotel, it's the best!. If you can't make it all the way at once, there's a nice restaurant halfway! It's a really nice neighborhood. Our room was tiny, but the space was well utilized. The lobby is pretty simple, but the bar off the lobby is quite nice. Staff are friendly and courteous. The property is clean and well kept, with a few rough edges and worn spots here and there. Loved it! I will book again for my business meeting, thanks.

2026-02-02 via Tripadvisor