Home Suites Hill Country

Hotels
Independent
6.2 (116 reviews)
19793 I 10 W, San Antonio, Texas, 78257 , San Antonio , US

Facilities

Free WiFi
24-hour front desk
Terrace
Designated smoking area
Outdoor pool - seasonal
Picnic area
Golfing nearby
Hiking/biking trails nearby
Grocery/convenience store
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Poor cleanliness
Unsafe room conditions

Categories

Cleanliness
3.78
Multiple issues with rooms, including wet floors and smell of dead rats.
Service
7.75
Staff was friendly and assisted with room change when there was an issue.
Location
8.29
Convenient location for small trips, close amenities.
Room Quality
4.74
Issues with air conditioning, safety concerns about stairs.
Amenities
5.77
Basic amenities available, but issues with functionality.
Value for Money
6.73
Felt the economic stay was not worth the issues encountered.
Food and Beverage
6.78
Not mentioned in reviews.
Overall Experience
5.75
Overall, a disappointing experiencethat didn't meet expectations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:27

Property Description

Relaxation and Recreation
Unwind by the seasonal outdoor pool or admire the view from the terrace. Enjoy the convenience of complimentary Wi-Fi, a picnic area, and a vending machine.

Convenient Amenities
Stay productive with the business center, utilize the 24-hour front desk, or freshen up your clothes in the laundry facilities. Self-parking is available for your convenience.

Comfortable Stay
With 72 guestrooms, each equipped with flat-screen TVs and complimentary Wi-Fi, enjoy a cozy retreat. Take advantage of the free local calls, blackout drapes, and in-room desk for added comfort.

With its central location in San Antonio, HillView Inn is the perfect choice for your next stay, offering easy access to major attractions and a comfortable retreat. Book now for a memorable experience!

Important information:

  • The seasonal pool will be open from March to October.
  • Children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

6.2
Based on 116 reviews
Cleanliness: 3.78
Service: 7.75
Location: 8.29
Room Quality: 4.74
Amenities: 5.77
Value for Money: 6.73
Food and Beverage: 6.78
Overall Experience: 5.75
R
Ravi
2
Pros:

I didn’t even enter the room. There were people loitering around. It was really sketchy.

2025-10-12 via Nuitee
B
Benito
4
Pros:

The HillView Inn did not meet my expectations. I had read previous reviews and knew it was an economic stay but with the front desk giving me a key to an occupied room and then disappearing for 30 minutes. Had multiple guests waiting in lobby. Water shutting off mid shower on my wife was another hiccup. I wouldn’t recommend and won’t be staying here again

2025-08-21 via Nuitee
H
Hector
6
Nice Stay
Pros:

It was okay. It was for a small trip , so it was convenient to stay . The staff was friendly and helped when I had issue with a TV they moved me to a room where the TV work so I appreciate that . So if you are looking for a good stay look at Hillview Inn

2025-07-25 via Nuitee
A
Adam
2
Pros:

The first room’s TILE floor was wet with condensation when I walked. I turned on the loud air conditioner and began unpacking. Then I noticed a large puddle of water and more water coming out of the wall from the air conditioning unit. I called the front desk and asked for someone to look at it. The attendant came out and looked at it and gave me a key to another room. I don’t think this was the first time this happened. I walked up the stairs to the second room. The stairs looked like they were going to collapse at anytime due to rust. I entered the second room and was hit in the face by the smell of dead rats. I immediately went down stairs and turned my keys in. HillView Inn is not a safe place to stay. I asked for a refund and they refused. Not that I am surprised by the way run their Inn. Don’t stay there if you have the choice.

2025-07-22 via Nuitee
R
Roxana family
10
Pros:

Awesome place

2025-07-09 via Nuitee
M
Mary
2
Pros:

I canceled within 10 minutes of booking. I asked & expected a hotel not a filthy motel. I did park & walk in. Dear God. I would not have a dog stay here. I stayed at the lovely, clean Holiday Inn down the street. Not good.

2025-06-29 via Nuitee
C
Christina family
2
Pros:

This property is in a nice area and has a lot of potential, but there’s been little to no upkeep. The blanket had visible stains, and the only pillows provided were small, worn-out sofa throw pillows. When we first walked in, there was a roach, and the sinks were filthy. The water pressure was terrible—it barely trickled out even with the faucet turned all the way on.

The bed itself was actually comfortable, but I still used my own towels to lay on top due to concerns about cleanliness.

I didn’t get a chance to take photos because I was in a hurry, but I wish I had—just so others could see the condition of the place.

Also, be warned: the 10/10 reviews are highly questionable. Most are just two-word comments full of misspellings, likely left by the property owner or staff to boost ratings. Don’t be fooled by them.

With some real cleaning and upkeep, this place could be great. But as it stands, I wouldn’t stay here again.

2025-06-22 via Nuitee
J
john family
10
Pros:

good place and cheap

2025-05-24 via Nuitee
S
Stephen
8
When around Bourne
Pros:

Ok time. Couldn't get remote to work for normal tv so I passed. Was just enough towels. I would go back

2025-05-19 via Nuitee
N
Nikolas
10
Pros:

Liked how easy it was for me to be able to get a room so late at night and at such a great price for what they are offering.

2025-05-08 via Nuitee
I
Israel
10
Great
Pros:

It was awesome

2025-05-06 via Nuitee
J
Jose
2
Stay away.
Pros:

Hotel was dirty in general. Bags of trash by the stairs, there were roaches in the room. I will never be back 👎

2025-05-04 via Nuitee
B
Barbara partner
10
Pros:

nice clearks

2025-04-29 via Nuitee
F
Francisco
8
Served it's purpose
Pros:

The room wasn't ready at check in but they made it ready while i waited. It was a busy weekend with hotels booking for the final four so I wasn't too upset about it. The beds were surprisingly comfortable. The price was great and i would say the place was better than other places in similar price ranges.

2025-04-26 via Nuitee
O
Omar
4
Pros:

Old, smelly and a lot shady looking people, the area is great but the property is not good

2025-04-20 via Nuitee
H
Hugo partner
8
Pros:

Nice stay for a day. Great Staff! For the price, you can't go wrong.

2025-04-13 via Nuitee
L
Lauren
6
Pros:

The sleeping area was acceptable but the sink area was stained and the bathroom door needs repair.

2025-04-09 via Nuitee
S
SADIE partner
4
Pros:

The property was not maintained very well, and services were minimal at best. The staff were friendly enough, but not forth coming about tv or other services.

2025-04-08 via Nuitee
B
Blake family
2
Pros:

This property’s location was misleading to the quality. It was disgusting and the rooms were in terrible shape. I’m pretty sure we got bit by bugs in the room. It had an overpowering smell of bleach yet was so dirty inside. The noise level was unreal. The parking was a mess. The room couldn’t hold a consistent temperature. All in all I felt I wasted every cent there. Didn’t even sleep more than an hour. 0/10. Never again.

2025-04-06 via Nuitee
J
john
10
Pros:

Nicest family that runs that place. Extremely Clean and they go out of there way to accommodate you

2025-03-31 via Nuitee