DoubleTree by Hilton Ann Arbor North

Hotels
Hilton Worldwide
8.2 (202 reviews)
3600 Plymouth Road, Ann Arbor, Michigan, 48105 , Ann Arbor , US

Pets allowed

Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Picnic area
See all facilities

Review Highlights

Pros:
Friendly service
Comfortable environment

Categories

Cleanliness
8.38
Standard quality for this hotel tier.
Service
8.85
Exceptional service provided by staff, with multiple mentions of friendly and helpful personnel.
Location
8.39
Convenient location mentioned positively in several reviews.
Room Quality
7.84
Rooms are described as comfortable; some recent updates noted.
Amenities
7.87
Amenities received mixed mentions; room features and breakfast options were highlighted.
Value for Money
7.83
Favorable opinion on value offered by services and amenities.
Food and Beverage
8.38
Breakfast buffet and dining experience well-received, showcasing good variety and service.
Overall Experience
8.05
Overall stay experiences were positive, with staff going above and beyond.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:52

Property Description

Welcome to DoubleTree by Hilton Ann Arbor North, your ideal getaway just minutes from the University of Michigan!

Recreational Amenities
Dive into relaxation with our outdoor and indoor pools, or maintain your fitness routine at our 24-hour fitness center. Enjoy the perfect balance of leisure and workout to rejuvenate during your stay.

Dining & Entertainment
Savor delightful meals at our ArborTree Lounge, or grab a quick bite at the snack bar/deli. Wind down with a refreshing drink at the bar/lounge, ensuring your evenings are as enjoyable as your days.

Unmatched Convenience
With 6056 square feet of versatile meeting space and complimentary Wi-Fi, our hotel is perfect for both business and leisure travelers. Free self-parking and easy express check-in/out add to the overall delightful experience.

Experience the comfort and convenience of DoubleTree by Hilton Ann Arbor North—reserve your stay today!

Important information:

  • Pool access available from 5:30 AM to 10:00 PM.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 50
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 202 reviews
Cleanliness: 8.38
Service: 8.85
Location: 8.39
Room Quality: 7.84
Amenities: 7.87
Value for Money: 7.83
Food and Beverage: 8.38
Overall Experience: 8.05
P
Paradise65000912513 Business
10
Great Breakfast and Service!
Pros:

The Arbor Tree Lounge is great for breakfast. Jill and staff are friendly. Great service!

2026-03-31 via Tripadvisor
R
reamk2020 Business
10
Friendly and helpful staff
Pros:

Very friendly and efficient service. Thanks Jill!

2026-03-20 via Tripadvisor
5
540jesusav Family
10
Front desk people really do make it better.
Pros:

Becky was amazing at getting us quickly checked in. After realizing that I had just had a medical procedure and was ready to laydown she gave us a room away from everyone so i could get the best sleep ever. She's definitely a great asset to this hotel.
The bed and pillows were super comfortable you could just melt in them. I will definitely be booking here again and I hope to see Becky in the future.

2026-03-20 via Tripadvisor
S
Streetsign Family Lake City, Michigan
10
Thank you, Jill.
Pros:

Nice place. Breakfast was very good and our server, Jill, gave excellent service!

2026-03-19 via Tripadvisor
8
833felices Family San Francisco, California
10
Great place to stay in Ann Arbor
Pros:

This is a fun hotel laid out like a labyrinth, with a connected indoor-outdoor pool, large fitness room, lounge, and restaurant. The room was comfortable and quiet. We booked through a third party initially for one night then extended it to two, which caused a glitch, but Becky at the front desk went out of her way in straightening everything out. Had chili and salad in the restaurant, where Meadow our waitserver took great care of us. Loved the chili (hot!) and potatoes at the breakfast buffet the next morning. All of the staff here were friendly and gracious. Thanks!

2026-03-14 via Tripadvisor
D
davidsM9778VB Solo travel Muskegon, Muskegon County, Michigan
10
Make our visits stress free
Pros:

The service and employees are top notch, especially Becky. Hats off to you!!

2026-03-12 via Tripadvisor
C
C1111NEkevinb Solo travel
10
Good hotel, hospitality, staff, and overall experience
Pros:

Becky was very welcoming and helpful during check in, providing numerous tips and answering all questions.

2026-03-11 via Tripadvisor
4
479mmh Family
10
Becky and Amber from the front desk were very helpful, as well as Heather from housekeeping.
Pros:

While I spent most of my time at U of M Hospital, your hotel was kind, courteous, and helpful. The cookies were delicious, too!

I stayed at the Doubletree Hotel in Ann Arbor because it is a nice hotel and my sister was to have heart surgery on February 5, 2026 at U of M. We stayed for 2 nights, February 4th and 5th. Because of spending most of the time at the hospital, I locked my purse in the lock box located in the hotel room. Without realizing it, when I pulled out my purse on the 5th, I left behind my checkbook, a sealed letter from my sister, a $25 gas card, and a pink highlighter.
Upon returning home, I realized I couldn’t find the letter and the gas card. That was really odd! I looked all over for them. A few days later, I realized I was missing my checkbook. We scoured our place looking. Then, the thought came to us that perhaps I lost them all at the same time. My husband suggested calling the Doubletree Hotel in Ann Arbor, but I really didn’t think they would be there.
After 3 weeks, I still hadn’t found any of them and my husband asked me again if I called your hotel. I said no, but then decided I would call.
I spoke with Becky at the front desk and explained what I was looking for. She was very kind, wrote it down and told me I should hear back from the hotel within a couple days. Becky also said there was a chance no one has used the lock box in room 165 since I was there. (It had been 3 weeks now!)

Less than 2 hours passed, and I heard back from Becky. THEY FOUND ALL OF IT!! (It had been 3 weeks!!! No one tossed it in the trash. Instead, everything was placed in a Manila envelope and put in the back.) Becky had checked with Heather from housekeeping. Someone had found it, and housekeeping put it in the back room. I came by a couple hours later and Amber from the front desk had all of it for me, including the pink highlighter.

I was so happy! The letter was from my big sister, the one that had the open heart surgery. It was priceless.

I am so grateful to Becky and Amber from the front desk and Heather from housekeeping. They were all very kind. I’m sure you are very proud. I know I am!

Sincerely,
Margaret M. Haver

2026-03-09 via Tripadvisor
S
sarahbA7694IP Business
10
Wonderful
Pros:

Had such a great experience Becky at the front desk was absolutely amazing and so helpful

2026-03-05 via Tripadvisor
J
jwarner19622691 Couples Hemlock, Michigan
10
Hotel stay
Pros:

Great stay , comfortable bed !! Nice rm
Good breafast !!! Eggs were cold , but the spread was great !!
Keep up the great work !!!

2026-03-03 via Tripadvisor
B
bellag987 Solo travel
8
Beck was GREAT!!
Pros:

Becky was fabulous and helped me with all of my needs!

2026-02-28 via Tripadvisor
T
trajans2026 Business
10
Bar service
Pros:

Great service at the bar. Bartender super cool great convo!

2026-02-27 via Tripadvisor
R
Rubymi92 Business
10
Stay at doubletree
Pros:

Front desk was so knowledgeable and kind. Especially Becky C made my morning ever better.

2026-02-26 via Tripadvisor
Q
Q916WVhenryb Business
10
Best customer service
Pros:

BECKKKKYYY! What a delightful person! Her energy is infectious! Came by to do a drop for my business and had the best interaction with Becky. The world needs more of Becky’s attitude ❤️

2026-02-25 via Tripadvisor
A
Advisor4000 Solo travel Ohio
8
Deceptive Billing
Pros:

This is a comfortable property I've visited several times, but they are having new problems. On my most recent stay, the website and confirmation email both showed a "Total price for Stay" less than what was billed to my credit card. They are now adding a $5 parking fee on top of the agreed price. Also, when I tried to use their QR code for tipping the housekeeper, they added a 21% fee to the agreed amount after checkout. When I requested a refund according to the contact info in the tip receipt, I was told they are unable to help with any transaction. These are deceptive business practices and should not be tolerated by anyone.

2026-02-25 via Tripadvisor
N
Navigator821321 Business
10
Caring people
Pros:

So kind and caring - felt so welcome! Would love to be back!

2026-02-25 via Tripadvisor
M
Maps46008716841 Business
8
Nice place to stay
Pros:

The room was very clean and comfortable. The staff was very helpful and the food in the restaurant was very good.

2026-02-23 via Tripadvisor
S
Stonehouseowner Family Escanaba, Upper Peninsula, Michigan
10
Thank you!
Pros:

Thank you to the very friendly front desk staff! From check in to check out both girls were super friendly and helpful. Becky on Monday morning and I believe it was Angela on Sunday afternoon.

2026-02-23 via Tripadvisor
A
andullahiy Solo travel
10
Easy and Stress Free
Pros:

Becky made my stay so much easier. She greeted me right away, answered all my questions, and helped me get checked in fast. She also pointed me to good nearby spots and made sure I had everything I needed. The room was clean, quiet, and comfortable. I would stay here again, mostly because of the service Becky provided.

2026-02-18 via Tripadvisor
A
A6778ZJkathyg Family
10
Valentines date night
Pros:

Our servers were amazing. Megan and Olivia were the best. Fast and friendly service. Best night ever. Drinks were fantastic.

2026-02-14 via Tripadvisor