Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Clean facilities
Great location
Cons:
Small pool compared to hotel capacity
Additional parking fees

Categories

Cleanliness
8.43
Several reviews praised the cleanliness of the hotel, mentioning the efforts to keep it clean and fresh.
Service
8.9
Multiple guests highlighted the helpfulness and friendliness of the staff, especially at the reception and breakfast areas.
Location
8.74
Guests appreciated the hotel's convenient location, being within walking distance to the city center.
Room Quality
8.39
Rooms were described as comfortable and well-equipped, with specific praise for comfy beds.
Amenities
8.12
Amenities received mixed feedback; while some enjoyed the spa and pool, others found the pool size inadequate.
Value for Money
8.28
Guests felt the hotel provided good value, although some mentioned parking fees as a concern.
Food and Beverage
9.43
The breakfast was often highlighted as exceptional, with multiple positive reviews regarding its quality and variety.
Overall Experience
8.5
Overall, guests expressed high satisfaction with their stay, often mentioning they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 06:59

Property Description

Indulge in Comfort and Convenience

Luxurious Accommodations: Experience spacious air-conditioned rooms with free wired internet and en suite bathrooms at Novotel Katowice Centrum. Relax in comfortable sitting areas after a day of exploration.

Health and Wellness: Unwind in the indoor swimming pool and hot tub, or stay active at the hotel's health and fitness facilities.

Culinary Delights: Delight your taste buds with traditional Polish and international cuisine at the hotel's restaurant. Enjoy 24/7 room service for hot meals and snacks, and a variety of beverages at the hotel bar.

Ready to experience a blend of relaxation and luxury? Book your stay at Novotel Katowice Centrum now for an unforgettable experience.

Important information:

Due to the change in tax regulations, the invoice number should be provided before paying the fee. After printing the fiscal receipt without a tax identification number, it will not be possible to issue an invoice. If you need an invoice, please provide your details when making your reservation.

Please note that children acompanied with adults need to provide a valid ID/government-issued ID/passport/student ID at check-in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KTW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs PLN 65 per day.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 3970 reviews
Cleanliness: 8.43
Service: 8.9
Location: 8.74
Room Quality: 8.39
Amenities: 8.12
Value for Money: 8.28
Food and Beverage: 9.43
Overall Experience: 8.5
T
Tomasz • couple • pl
9
Wygodny hotel z basenem o dobrym standardzie
Pros:

Czysto, smacznie, wygodnie. Dobry standard. Lokalizacja dobra - wygodny dostęp nawet na piechotę do centrum, spodka, muzeum etc.

Cons:

Przy dużym obłożeniu na Sylwestra wejście na basen wiązało się z oczekiwaniem w kolejce około 30 minut!

2026-02-14 • via Nuitee
S
Simona • family_with_children • lt
8
Value not worth the price
Pros:

Location and breakfast

Cons:

Very soft mattress
Old dated

2026-02-14 • via Nuitee
J
Jajco10 • couple • pl
9
2026-02-14 • via Nuitee
D
Dorota • family_with_children • pl
10
Pros:

Świetny hotel. Cicho i spokojnie a tak blisko centrum i Spodka. Pobyt udany a koncert Świetny. Dziękujemy.

2026-02-14 • via Nuitee
J
Jaroslaw • solo_traveller • pl
9
2026-02-14 • via Nuitee
A
Artur • family_with_children • pl
9
2026-02-13 • via Nuitee
A
Adam • extended_group • pl
9
Świetny. Pani Asia z recepcji zasluguje na wyróżnienie
Pros:

Pani Asia z recepcji jest cudowną osobą i bardzo miłą i pomocną

2026-02-12 • via Nuitee
G
Grzegorz • family_with_children • pl
8
Pros:

Wszystko

Cons:

Ok

2026-02-11 • via Nuitee
K
Kamil • couple • ie
10
2026-02-11 • via Nuitee
M
Mateusz • family_with_children • pl
10
2026-02-11 • via Nuitee
T
Tomasz • family_with_children • at
8
Udany pobyt na jeden dzień
Pros:

Wszystko ok

Cons:

Za dużo ludzi żeby pójść na basen

2026-02-11 • via Nuitee
E
Erik • family_with_children • sk
10
2026-02-11 • via Nuitee
G
Gracjan • family_with_children • pl
4
Pros:

Basen siłownia

Cons:

Grzyb w lazience, wstyd!

2026-02-10 • via Nuitee
M
Maciej • extended_group • pl
9
2026-02-10 • via Nuitee
M
Magdalena • family_with_children • pl
10
Pros:

Przepyszne śniadania, urozmaicone, każdy znajdzie coś na siebie.
Świetny pomysł z dostępem do dystrybutorów wody na każdym piętrze.

2026-02-10 • via Nuitee
K
Katarzyna • family_with_children • pl
10
Pros:

Pyszne śniadanie! Super lokalizacja.

2026-02-10 • via Nuitee
B
Bukowska • couple • pl
10
2026-02-10 • via Nuitee
G
Gracjan • family_with_children • pl
4
2026-02-10 • via Nuitee
P
Petronela • family_with_children • sk
8
Pros:

Hotel pekný a moderný, raňajky dobre.

Cons:

Wellness a bazén, ktory je v cene sme nedostali šancu využiť vzhľadom na kapacitu. Obmedzená kapacita, čo je na taký veľký hotel zle. A rezervovať sa to nedalo.

2026-02-09 • via Nuitee
E
Erwin • family_with_children • pl
10
2026-02-09 • via Nuitee