Eurostars Indautxu

Hotels
•
Hoteles Silken
Plaza Bombero Etxaniz, s/n , Bilbao , es

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Family rooms
Bar

Review Highlights

Pros:
Good breakfast
Friendly staff
Cons:
Issues with cleanliness
Service disruptions due to strike

Categories

Cleanliness
7.23
Several guests noted issues with cleanliness due to the strike affecting room service.
Service
9.2
Mixed feedback, with some concerns about management during the strike, but overall service was reported as friendly.
Location
8.24
Convenient location, though some found it a bit far from major attractions.
Room Quality
8.69
Rooms were generally spacious and comfortable, though some guests reported issues during the strike.
Amenities
9.22
Amenities such as breakfast and common areas were positively noted.
Value for Money
6.68
Guests perceived poor value due to high rates and strike-related issues.
Food and Beverage
8.73
Breakfast received positive remarks, but overall food options were considered average.
Overall Experience
9.2
Despite some setbacks, many guests had a pleasant experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 21:27

Property Description

Urban Hotel in Bilbao's Prime Location

Nestled in the heart of Bilbao's museum triangle, our urban hotel is the perfect base for exploring the city's iconic attractions. Situated between the renowned Guggenheim Museum, the Fine Arts Museum, and the Azkuna Alhóndiga, guests can easily immerse themselves in the vibrant cultural scene.

Culinary Delights at Etxaniz Restaurant

Indulge in a culinary journey at our Etxaniz restaurant, where we celebrate Basque gastronomy with a modern twist. From traditional local dishes to contemporary creations, our menu caters to all tastes, offering both daily specials and à la carte options.

Relax and Unwind at Gastro Bar El Muelle

Experience a relaxed dining experience at our newly renovated Gastro Bar El Muelle, complete with an inviting outdoor terrace. Whether it's a casual dinner or drinks, revel in the lively ambiance of this bright and spacious setting.

Savor Local Flavors at Meat & Soul Cafeteria

Start your day right at Meat & Soul Cafeteria, where you can sample a variety of pintxos and enjoy a quick breakfast featuring sweet and savory delights from the region. Delight in every bite and kickstart your day with a burst of local flavors.

Book your stay now to experience the perfect blend of comfort, convenience, and culinary delights at our urban hotel in Bilbao.

Important information:

License number: HBI01053

When booking more than 5 rooms, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BIO

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 7.23
Service: 9.2
Location: 8.24
Room Quality: 8.69
Amenities: 9.22
Value for Money: 6.68
Food and Beverage: 8.73
Overall Experience: 9.2
G
Graziella • extended_group • it
5
Nonostante i difetti descritti la stanza era silenziosa, i letti molto confortevoli e la posizione buona
Pros:

L’edificio e la hall, la comodità dei materassi e dei cuscini

Cons:

La camera tripla, bella, però era in realtà una doppia con un letto aggiunto in cui i letti erano troppo vicini tra loro. Per usare il letto in mezzo bisognava salire e scendere dal fondo! Il prezzo della colazione esagerato, 18 euro a persona! Le indicazioni dal sito erano ingannevoli, perché la piazza ha un doppio nome…inoltre era ingannevole la dicitura sul sito “colazione favolosa!” invece non era inclusa nel prezzo…

2026-07-11 • via Nuitee
E
ELAINE • family_with_children • ie
10
Pros:

Great hotel for price

Cons:

no

2026-07-11 • via Nuitee
F
Fatima • extended_group • do
10
Para repetir
Pros:

Excelente ubicación, instalaciones muy cómodas.

2026-07-10 • via Nuitee
P
Patricia • extended_group • es
7
Cons:

Personal desagradable

2026-07-10 • via Nuitee
A
A. R. M • solo_traveller • es
9
Pros:

El personal del hotel.Todos muy amables destacando su profesionalidad

Cons:

Nada que destacar.Todo estaba muy bien

2026-07-10 • via Nuitee
A
Amaia • solo_traveller • es
8
Pros:

Ubicación

2026-07-10 • via Nuitee
F
fernando • extended_group • es
9
2026-07-09 • via Nuitee
Y
Yolanda • family_with_children • es
6
2026-07-08 • via Nuitee
P
Paula • couple • es
10
2026-07-08 • via Nuitee
D
Daniele • solo_traveller • fr
8
Belle chambre déjeuner buffet ok loin des artères intéressantes
Pros:

La chambre et petit déjeuner
La femme de ménage très gentille et parle anglais

Cons:

La réception peu aimable et ne fait aucun effort si vous ne parlez pas espagnol ( les gens dans la rue si)

Loin des rues intéressantes de Bilbao pour le shopping

2026-07-08 • via Nuitee
C
Christian • solo_traveller • us
10
2026-07-08 • via Nuitee
L
López Torres • solo_traveller • es
9
2026-07-08 • via Nuitee
C
Cristina • family_with_children • es
8
2026-07-07 • via Nuitee
M
Maria De Lourdes • solo_traveller • it
8
Pros:

Vicino a tutto

Cons:

The water in the shower could not be regulated, it would change from cold to boiling in 2 seconds.
We did notify the 2nd day and we were moved to a better room.

2026-07-07 • via Nuitee
Z
Zsolt • couple • hu
6
Túlárazott hotel!
Pros:

Semmi extra élmény nem fogott meg

Cons:

Közepes minőségű reggeli, nem túl választékos. Kicsit ideje múlt berendezés, ami már felújításra szorulna.

2026-07-07 • via Nuitee
R
Robin Melanie • extended_group • nl
8
Prettig hotel in veilige buurt op loopafstand van meeste bezienswaardigheden
Pros:

Rustige kamer, heerlijke grote bedden met stevige matrassen

Cons:

Kamer niet heel groot

2026-07-07 • via Nuitee
M
MARIA JOSE • extended_group • es
10
Fabuloso
Pros:

El desayuno

Cons:

El papel higiénico, muy fino. El baño va necesitando una reforma.

2026-07-06 • via Nuitee
C
Carlos • solo_traveller • es
10
2026-07-06 • via Nuitee
M
Michael • extended_group • de
8
2026-07-06 • via Nuitee
M
Maria Carmen • extended_group • es
3
Cons:

El bar y la terraza cerrado,

2026-07-06 • via Nuitee