Wyndham Garden Greensboro

When I asked the staff for receipt that was not able to give me one because Booking.com is have to send me the information which that’s not what they told me last night when I was checking in to the hotel I parked at the front you know and then what’s gonna move it but they was rushing me to move it as quickly as possible maybe felt like I was not wanted there as well as the staff was not pleasant when I asked for receipt and information was given in correct

It is a very dated, unkept, grungy hotel. Needs a full renovation, and a thorough cleaning. The carpet in our room…we did not walk barefoot on those floors. The beds were comfortable. I did spray for bedbugs just in case. Towels were replaced every day, however they always smelled like they had been left in the washer for a while before drying them.

Price was way to high

A lot of maintenance issues. Worms coming out of shower drain.. a lot of water damage around bathroom areas. Main lobby bathroom was not up kept, toilets were missing the cover to the tank and bathroom smelled horrible 2 toilets did not flush no trash bags in band

no complaints

Poor staff, hotel is in disrepair, room smelt, bed was uncomfortable, breakfast was a joke, not the worst hotel I've stayed in during visits to the USA, but it comes very close

I am extremely disappointed with our experience at this hotel, from the moment we arrived until after checkout.

When we first arrived, we waited over an hour in line just to check in and receive our room keys. Once we finally got to our room, we were shocked by its condition. The room smelled strongly of cigarette smoke, the floors had clearly not been properly cleaned or mopped, and both the furniture and curtains were visibly damaged.

I immediately took timestamped photos documenting the condition of the room and went downstairs to report these issues to the front desk. Unfortunately, I had to wait another 35 minutes just to speak with someone. After explaining everything, the staff made no effort to accommodate us, offer another room, or address our concerns. We were simply told, “Thank you, we’ll make note of it.”

To make matters worse, after our stay, I was charged an additional $100, despite the fact that the damages were already present when we checked in. I have photographic evidence with timestamps proving the condition of the room upon arrival, and I made the effort to report these issues immediately.

It is completely unacceptable to charge guests for preexisting damage, especially when those same guests took the time to bring the issues to the hotel’s attention and were offered no resolution.

Between the excessive wait times, poor cleanliness, lack of customer service, and unjustified additional charge, this was an incredibly disappointing experience.

I will absolutely not be staying at this hotel again, and I would not recommend it to anyone. I sincerely hope management takes these concerns seriously and addresses the additional charge, because this is not how paying guests should be treated.

The property was rundown. It was in need of a lot of repair. It was also located right by a strip club and the breakfast in the morning was absolutely horrible.

The bathroom needs updated. It looks dirty.

I did not like the fact that the outside and the lobby looked better than the actual rooms. My room had bugs ( a roach) and it needs major updates. The rooms need major TLC!!!

Noisy, some people had party in poolside for whole night, the staffs didn't even think of stopping them, whole night was noisy. The Front desk staff was not friendly during checkout, didn't even ask how was the stay.

They have bedbugs. We immediately went to the front desk and asked for a refund. He said that management will do it, but they’re not there. We pressed them more but she said she couldn’t do nothing. We call back the next day. He’s at the doctors appointment. we called one more time nothing once again I repeat they have bedbugs and it smelled really bad.