Novotel Newcastle Airport

Hotels
•
Novotel
8.7 (2152 reviews)
Ponteland Rd, Kenton , Newcastle upon Tyne , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good value
Cons:
Cleanliness issues
Limited menu options
Maintenance issues with lifts

Categories

Cleanliness
8.31
Some guests mentioned cleanliness positively, while others noted issues like smells and dirty marks.
Service
9.08
Guests consistently praised the helpful and friendly staff.
Location
8.92
Conveniently located near the airport with easy access, noted positively by many.
Room Quality
8.57
Most guests found the rooms comfortable and spacious, with minor maintenance issues reported.
Amenities
8.8
Amenities were described positively, with mentions of pleasant bar areas and good facilities.
Value for Money
8.66
Good value was a common descriptor, along with some comments on trade-offs for price.
Food and Beverage
8.41
Food options received mixed reviews; breakfast was praised, but some limited options were noted.
Overall Experience
8.88
Many guests expressed a desire to return, indicating a generally positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:03

Property Description

Convenient Location
Novotel Newcastle Airport Hotel is just a 5-minute drive from the airport and 10 minutes from Newcastle city centre.

Modern Amenities
Enjoy spacious rooms with LCD TVs, work desks, and private bathrooms for your comfort.

Dining Options
Indulge in international cuisine and snacks at the stylish restaurant and bar, with 24-hour room service and daily breakfast buffet.

To experience convenience and comfort at Novotel Newcastle Airport Hotel, book your stay now.

Important information:

Please note that guests under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

The credit card used to book must be presented on arrival.

Parking is only available for the duration of the stay.

When booking more than 3 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 6 per day.

Location

Guest Reviews

8.7
Based on 2152 reviews
Cleanliness: 8.31
Service: 9.08
Location: 8.92
Room Quality: 8.57
Amenities: 8.8
Value for Money: 8.66
Food and Beverage: 8.41
Overall Experience: 8.88
T
Tolu • couple • gb
8
2026-06-06 • via Nuitee
T
Tolu • couple • gb
9
2026-06-06 • via Nuitee
G
GRANT • solo_traveller • gb
8
2026-06-06 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Comfy bed, decent breakfast and staff were great.

Cons:

Bathrooms could be cleaner. Fold out sofa beds sharp on the sides and my son cut his leg.

2026-06-06 • via Nuitee
N
Nicola • solo_traveller • gb
1
2026-06-06 • via Nuitee
T
Tolu • couple • gb
9
2026-06-06 • via Nuitee
J
Jeffrey • couple • gb
9
Relaxing
Pros:

Breakfast was very good

Cons:

Nothing

2026-06-06 • via Nuitee
C
Chris • family_with_children • gb
10
2026-06-05 • via Nuitee
C
Caroline • solo_traveller • gb
8
Very pleasant and would go back again.
Pros:

The staff were great and very helpful

Cons:

There probably weren't enough members of staff at night. The guy on duty did a truly amazing job..

2026-06-05 • via Nuitee
H
Hennessy • solo_traveller • ie
10
2026-06-04 • via Nuitee
R
Roswitha • family_with_children • de
8
2026-06-04 • via Nuitee
N
Nancy • couple • ca
7
2026-06-04 • via Nuitee
J
Jeff • solo_traveller • gb
9
Close to airport for a good night’s sleep and a hearty breakfast
Pros:

Location close to the airport, friendly greeting from all staff members. Large and Comfortable room with a huge tv. Hot breakfast buffet well stocked
Bar open after normal hours for guests.

Cons:

Difficulty in locating the hotel due to three premises having the same postcode and no obvious sign at the entrance.

2026-06-04 • via Nuitee
L
Louise • solo_traveller • gb
10
Pros:

Modern cosy

2026-06-04 • via Nuitee
C
Casey • solo_traveller • gb
10
2026-06-03 • via Nuitee
S
SHARON • couple • au
9
Great location & price for airport.
Pros:

Good facilities - spacious room - good location - friendly staff - great price.

Cons:

Nothing

2026-06-02 • via Nuitee
P
Peter • couple • gb
10
We will be back.
Pros:

The booking was easy, the staff in hotel friendly and helpful plus the room clean and comfortable. Such good value for what we required. Having onsite car parking plus the location close to the city was really good.

Cons:

Nothing.

2026-06-02 • via Nuitee
I
Imaad • solo_traveller • gb
10
2026-06-01 • via Nuitee
S
Seema • extended_group • gb
7
2026-06-01 • via Nuitee
A
Alistair • extended_group • gb
9
Cons:

It's called the airport hotel but it is quite a way from the airport.

2026-06-01 • via Nuitee