Novotel Rotterdam Brainpark

Hotels
Novotel
8.4 (5073 reviews)
K.P. van der Mandelelaan 150 , Rotterdam , nl

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good breakfast
Cons:
Cleanliness issues
High fees for pets
Limited amenities in the fitness room

Categories

Cleanliness
7.76
Multiple reviews indicate issues with cleanliness and room maintenance.
Service
9.23
Consistently mentioned friendly and accommodating staff.
Location
8.77
Good location with easy transport access.
Room Quality
8.22
Rooms are spacious but some concerns about bed sizes.
Amenities
7.75
Limited amenities and some functional issues with the bathroom.
Value for Money
8.61
Prices considered high by some reviews, but quality seen as fair by others.
Food and Beverage
8.26
Breakfast is noted as good but limited in variety.
Overall Experience
8.63
Generally positive experience with some notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:04

Property Description

Modern Accommodation with Panoramic Views

Novotel Brainpark is a contemporary 4-star hotel in Rotterdam, offering spacious rooms with free WiFi and stunning city views. Each room features a flat-screen TV and a luxurious rain shower in the private bathroom.

Delicious Dining Options and Family-Friendly Amenities

Start your day with a delicious breakfast buffet and savor international cuisine at the stylish on-site restaurant. For families, there's a special games area with an Xbox console for the little ones to enjoy while you relax.

Convenient Location for City Exploration

With easy access to the A16 highway, explore Rotterdam and nearby cities like The Hague and Amsterdam effortlessly. Book your stay at Novotel Brainpark for a memorable experience in Rotterdam.

Important information:

Please note that hotel rules are in place to ensure guest and employe safety during these times.

Up to 2 children (15 years and under) stay free when sharing with parents.

Please note that 1 dog is permitted per room. This incurs an extra charge of EUR 30 per night.

Please note that guests are required to show the credit card which has been used to make the booking, upon arrival. If this is not possible, guests should have an authorization form, signed by the credit card holder if he/she is not traveling along.

Please note that this property does not accept cash payments.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Parking

    Public parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for free when using an available extra bed.
    Children 16 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 5073 reviews
Cleanliness: 7.76
Service: 9.23
Location: 8.77
Room Quality: 8.22
Amenities: 7.75
Value for Money: 8.61
Food and Beverage: 8.26
Overall Experience: 8.63
N
Natalia family_with_children de
9
Ein erholsamer Urlaub
Pros:

Alles bestens

Cons:

Die Schließfächer im Aqua mundo

2026-03-07 via Nuitee
T
Thomas solo_traveller de
7
Erholsam
Pros:

Kühlschrank im Zimmer

Cons:

Zu außerhalb, keine Restaurants und/oder Geschäfte in der näheren

2026-03-06 via Nuitee
A
Arvind couple be
10
Excellent relaxing stay
Pros:

Nice new spacious

Cons:

No tissues restocked in the bath room, no refills of handsoap en also no refill of body wash. We didn’t explicitly tell them about this but I feel every hotel should check

2026-03-05 via Nuitee
J
Josef couple cz
10
2026-03-05 via Nuitee
C
Cuche couple fr
7
Séjour bien passé dans cet hôtel
Pros:

Petit déjeuner copieux hôtel correct emplacement parking

Cons:

La chambre correcte mais manque un frigo

2026-03-05 via Nuitee
M
Mark couple lu
8
Good and clean hotel. Parking costs are fair.
Pros:

Rooms, Location and price

Cons:

Only one bottle of water per room.

2026-03-05 via Nuitee
B
Buskivadze solo_traveller ge
8
2026-03-05 via Nuitee
B
Bastiaan family_with_children nl
8
2026-03-05 via Nuitee
S
Starrenburg family_with_children nl
9
Heerlijk hotel
Pros:

Mooie grote kamer en mooi sanitair.
Schoon en voortreffelijk matras.

2026-03-05 via Nuitee
H
Hans couple nl
8
Prima voor een keertje als je in de buurt iets te zoeken hebt
Pros:

Mooie ruime kamer

Cons:

Minder gezellige ligging

2026-03-03 via Nuitee
L
Lucia couple nl
9
2026-03-03 via Nuitee
J
Jennifer solo_traveller fr
8
2026-03-02 via Nuitee
R
Reginus couple nl
5
Pros:

Parkeren

Cons:

Ontbijt, 25 euro en geen gebakken ei mogelijk. Onderbezetting en ruziemakende kok met het andere bedienende personeel.

2026-03-02 via Nuitee
L
Leo family_with_children nl
8
Pros:

De kamer en inloopdouche

Cons:

Autoweg kant dus geluiden volgende keer andere kant hotel graag

2026-03-02 via Nuitee
O
Onno family_with_children de
8
2026-02-28 via Nuitee
O
Oussama family_with_children ma
10
Pros:

All good

Cons:

RAS

2026-02-27 via Nuitee
M
MARTINE family_with_children fr
1
Et aussi ça sentait mauvais
Pros:

Rien du tout

Cons:

Hôtel à fuir – expérience catastrophique

L’hôtel dans lequel nous avons séjourné était une véritable catastrophe. La chambre était extrêmement sale et remplie de poussière. Il y en avait partout : sur les meubles, au sol, et même dans l’air. On voyait littéralement la poussière voler dans la chambre.

Ma fille, qui est asthmatique, a fait une crise d’asthme à cause de l’état de saleté et de la poussière. C’est inadmissible de louer des chambres dans un état pareil, surtout quand cela met en danger la santé des clients.

J’ai immédiatement signalé le problème à l’accueil et demandé un remboursement. Ils ont pris ma carte bancaire et m’ont assuré qu’un remboursement avait été effectué. À ce jour, je n’ai jamais reçu le moindre remboursement.

Je ne comprends pas comment un établissement dans cet état peut continuer à accueillir des clients. Plus jamais je ne retournerai dans cet hôtel.

2026-02-27 via Nuitee
O
Olena family_with_children nl
10
2026-02-26 via Nuitee
M
Mariia Sirko family_with_children nl
10
Pros:

Все было прекрасно! Мы чудесно выспались и в душе было все необходимое

Cons:

Что мало времени были у вас в гостях ;)

2026-02-26 via Nuitee
I
imane family_with_children fr
7
2026-02-26 via Nuitee