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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Dry cleaning
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Breakfast in the room
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Private parking
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Board games/puzzles
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Snack bar
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Lockers
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Heated pool
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Indoor pool
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Toilet with grab rails
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Kid-friendly buffet
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Lower bathroom sink
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Higher level toilet
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Rooftop pool
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Sun loungers or beach chairs
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Visual aids: Braille
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Themed dinner nights
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Happy hour
Review Highlights
Categories
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Property Description
Luxurious Accommodation in the Heart of Sao Paulo
At L'Hotel PortoBay São Paulo, indulge in 5-star luxury just steps away from Trianon-Masp metro station. Elegant Rooms with Modern Amenities await you, featuring free WiFi, cable TV, and a work desk. Upgrade to a room with a spacious seating area for added comfort.
Savor exquisite Italian and Mediterranean dishes at Trebbiano Restaurant, then unwind with a cocktail at Il Piano Bar. Pamper yourself at the spa or take a dip in the heated indoor pool for ultimate relaxation.
Conveniently located near Paulista Avenue, our hotel is the perfect base for exploring the vibrant neighborhood with its array of dining, entertainment, and shopping options. Book now for a truly unforgettable stay at L'Hotel PortoBay São Paulo.
The physical credit card used to pay for the booking must be presented at the hotel at check-in.
Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 4 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
Private parking is possible on site (reservation is not needed) and costs BRL 55 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children from 3 years old to 10 years old stay for free when using an available extra bed.
Children from 11 years old to 17 years old stay for R$ 250 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Pets
Pets are not allowed.
Location
Guest Reviews
Serviços, instalações e localização muito bons. O hotel encontra-se com uma estrutura de primeira linha.
Acredito que o barulho vindo de fora quer seja pelo corredor ou da rua seja um inconveniente bem como dependendo do quarto o barulho que entendo que seja do motor da piscina incomoda.
Hotel muito confortável e boa localização
Cama, roupa de cama, tamanho
Somos fregueses frequentes, e dessa vez ficamos em uma acomodacao que não gostamos, pois o banheiro foi reformadoc mas a pia eh muito pequena e despropoecional e o box não tem porta, as toalhas estão precisando ser trocadas.
Gute und zentrale Lage, Atmosphäre, Service, Belegschaft, Balkon
Lovely hotel with great service in a terrific location. I’d definitely want to stay here again if I found myself in Sao Paulo.
Room size. Breakfast
Nothing
This hotel is perfectly located just off Paulista Avenue, with a shopping center next door and plenty of restaurants within walking distance. Check-in was quick and seamless, and the staff were consistently friendly and helpful throughout our stay. We were warmly greeted every time we passed through the lobby, which made the service feel genuinely welcoming.
The room service food was excellent, and our room was very comfortable. The bed, pillows, and linens were all high quality and made for a great night's sleep. The bathroom was spacious, with a combined shower and bathtub that had strong water pressure.
While the building is a bit older, it is very well maintained and absolutely lives up to its five-star rating. We also appreciated the thoughtful touch of having power converters available in the room for guests who may not have brought their own.
Overall, we had a wonderful stay and would happily return.
Tudo
Nada
Localização e café da manhã.
Atendimento check in e check out. Faltou simpatia e alegria dos funcionários da recepção em nos receber.
It looks better in person. Staff is amazing, super well trained and genuinely kind.
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