L'Hotel PortoBay São Paulo

Hotels
•
Porto Bay Hotels & Resorts
9.3 (1699 reviews)
Alameda Campinas, 266 , Sao Paulo , br

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great food variety
Stylish rooms
Excellent location
Cons:
Gym facilities need improvement
Some maintenance issues

Categories

Cleanliness
8.51
Clean and tidy, but issues with maintenance were noted.
Service
9.98
Staff was very helpful and attentive throughout the stay.
Location
9.52
Great location near Avenida Paulista, secure and quiet.
Room Quality
9.47
Rooms were spacious, stylish, and clean.
Amenities
9
Amenities were generally good, but gym facilities need improvement.
Value for Money
8.96
Value was reasonable given the high-end experience.
Food and Beverage
9.51
Breakfast was exceptional with a good variety.
Overall Experience
9.48
Overall an excellent experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Luxurious Accommodation in the Heart of Sao Paulo

At L'Hotel PortoBay São Paulo, indulge in 5-star luxury just steps away from Trianon-Masp metro station. Elegant Rooms with Modern Amenities await you, featuring free WiFi, cable TV, and a work desk. Upgrade to a room with a spacious seating area for added comfort.

Savor exquisite Italian and Mediterranean dishes at Trebbiano Restaurant, then unwind with a cocktail at Il Piano Bar. Pamper yourself at the spa or take a dip in the heated indoor pool for ultimate relaxation.

Conveniently located near Paulista Avenue, our hotel is the perfect base for exploring the vibrant neighborhood with its array of dining, entertainment, and shopping options. Book now for a truly unforgettable stay at L'Hotel PortoBay São Paulo.

Important information:

The physical credit card used to pay for the booking must be presented at the hotel at check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.





Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 55 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 10 years old stay for free when using an available extra bed.
    Children from 11 years old to 17 years old stay for R$ 250 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1699 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
F
Francisco • couple • br
10
2026-03-28 • via Nuitee
R
Renata Cristina • couple • br
8
Volto com certeza
Pros:

Ótima acomodação
Cama macia
Travesseiros ótimos em altura e maciez
Limpeza ótima
Funcionários prestativos

2026-03-27 • via Nuitee
R
Renata • family_with_children • br
10
Pros:

Acolhimento. Sinto me em casa.

2026-03-24 • via Nuitee
L
Luciana • couple • br
10
O Hotel é maravilhoso! Sempre nos hospedamos nele. A localização é perfeita e a equipe extremamente acolhedora!
Pros:

Tudo

Cons:

Nada

2026-03-24 • via Nuitee
V
Vanessa • couple • br
10
2026-03-23 • via Nuitee
M
Marcelo • couple • br
10
2026-03-23 • via Nuitee
J
José Carlos • solo_traveller • br
10
2026-03-23 • via Nuitee
A
André • couple • br
10
2026-03-23 • via Nuitee
L
Laurence • extended_group • us
10
2026-03-22 • via Nuitee
F
Fernanda • couple • br
10
Quarto super confortável e atendimento excelente
Pros:

O quarto é muito confortável

Cons:

Precisa de reforma de academia e piscina

2026-03-22 • via Nuitee
R
Robert • family_with_children • tr
9
2026-03-22 • via Nuitee
S
Slezák • solo_traveller • be
8
Kedves személyzet, jó lokáció
Pros:

A reggeli tökéletes, a bár nagyon kellemes egy esti italra, és jó helyen van a szálloda.

Cons:

A lift. A gyenge pont a lift! Állandóan hallani, ha közel van hozzá a szoba. Nem működik megfelelően, egyszerűen nem indul el, hiába érintettük a kártyát az érzékelőhöz, vagy levisz a hallba akkor is, ha nem oda akarok menni. A szállás törölte a foglalásunkat, mielőtt odaértünk volna, mert nem tudták terhelni a kártyát, amivel a foglalás történt. Ez hatalmas stressz volt, azt hiszem, sosem jártam így, az első üzenet arról szólt, hogy 4 órám van másik kártyát megadni, majd 10 perc múlva a törlésről kaptam üzenetet a Booking.com-ról. Európából érkezve ez egy pánik helyzet. A helyszínen sikerült tisztázni, kaptunk szobát. A lift mellett. Nem aludtam jól, nagyon hangos a lift.

2026-03-21 • via Nuitee
F
Fernando • solo_traveller • br
10
Excelente, como sempre.
Pros:

Sou suspeito, fico no L'Hotel há bons 20 anos e sempre foi uma experiência excelente.

Cons:

Nada.

2026-03-17 • via Nuitee
J
Jozsef • couple • cw
8
Pros:

Nagyon kedves személyzet , jó reggeli , impozáns belső terek .

2026-03-16 • via Nuitee
R
Ram • couple • za
10
2026-03-15 • via Nuitee
R
Rejane Maria • couple • br
10
Escolha certa!
Pros:

Tudo. Adoro esse hotel.

Cons:

Nada

2026-03-15 • via Nuitee
A
Alexander • couple • th
10
2026-03-13 • via Nuitee
M
Marcela • family_with_children • br
10
Perfeita
Pros:

Tudo perfeito, quarto, cama, chuveiro!

2026-03-13 • via Nuitee
U
Uta • extended_group • ch
8
A very confortable and welcoming hotel in the heart of Sao Paolo
Pros:

Fantastic breakfast, elegant and professional table service. Very nice rooms and general service.

Cons:

The

2026-03-12 • via Nuitee
T
TeohCliff • Business • Los Altos, California
10
Awesome spot to relax and simmer to isolate from the hustle bustle outside.
Pros:

Awesome facilities and staff. Can’t miss. Like going home to a butler and services.
Polite and attentive staff. Rooms were exceptionally clean and inviting.

2026-03-10 • via Tripadvisor