L'Hotel PortoBay São Paulo

Hotels
•
Porto Bay Hotels & Resorts
9.3 (1861 reviews)
Alameda Campinas, 266 , Sao Paulo , br
+55 11 2183-0500

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great food variety
Stylish rooms
Excellent location
Cons:
Gym facilities need improvement
Some maintenance issues

Categories

Cleanliness
8.51
Clean and tidy, but issues with maintenance were noted.
Service
9.98
Staff was very helpful and attentive throughout the stay.
Location
9.52
Great location near Avenida Paulista, secure and quiet.
Room Quality
9.47
Rooms were spacious, stylish, and clean.
Amenities
9
Amenities were generally good, but gym facilities need improvement.
Value for Money
8.96
Value was reasonable given the high-end experience.
Food and Beverage
9.51
Breakfast was exceptional with a good variety.
Overall Experience
9.48
Overall an excellent experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:19

Property Description

Luxurious Accommodation in the Heart of Sao Paulo

At L'Hotel PortoBay São Paulo, indulge in 5-star luxury just steps away from Trianon-Masp metro station. Elegant Rooms with Modern Amenities await you, featuring free WiFi, cable TV, and a work desk. Upgrade to a room with a spacious seating area for added comfort.

Savor exquisite Italian and Mediterranean dishes at Trebbiano Restaurant, then unwind with a cocktail at Il Piano Bar. Pamper yourself at the spa or take a dip in the heated indoor pool for ultimate relaxation.

Conveniently located near Paulista Avenue, our hotel is the perfect base for exploring the vibrant neighborhood with its array of dining, entertainment, and shopping options. Book now for a truly unforgettable stay at L'Hotel PortoBay São Paulo.

Important information:

The physical credit card used to pay for the booking must be presented at the hotel at check-in.

Please note that the credit card used to make the payment of the reservation must be from one of the guests staying in the room. If this is not the case, please contact the hotel prior to the check-in date.





Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRU

Location

Guest Reviews

9.3
Based on 1861 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 9.51
Overall Experience: 9.48
C
Carlos • couple • br
10
Gostei e recomendo. Mas da próxima vez irei solicitar um quarto afastado do elevador.
Pros:

O tamanho e o conforto do quarto e da cama.

Cons:

Como o quarto ficava ao lado do elevador, na primeira noite acordei várias vezes por causa do barulho.

2026-08-08 • via Nuitee
L
Lorraine • couple • fr
10
2026-08-07 • via Nuitee
D
David • couple • de
9
Pros:

Very traditional hotel. Good atmosphere.

Cons:

Expensive

2026-08-07 • via Nuitee
C
Carlos Frederico • solo_traveller • br
9
2026-08-07 • via Nuitee
I
ISOKEN • family_with_children • ng
10
Lovely hotel, great location
Pros:

The staff were wonderful

Cons:

Nothing

2026-08-07 • via Nuitee
C
Carlos • family_with_children • br
10
Voltaria.
Pros:

Equipe.

Cons:

WhatsApp é em inglês. Nao consegui contato.

2026-08-07 • via Nuitee
G
GUILHERME • couple • br
7
CUSTO BENEFÍCIO OK.
2026-08-06 • via Nuitee
H
hussein • couple • br
7
2026-08-06 • via Nuitee
R
Rodrigo • family_with_children • br
10
Hotel maravilhoso
Pros:

Gostei de tudo

Cons:

Valor alto

2026-08-06 • via Nuitee
J
JÉSSICA • couple • br
10
2026-08-05 • via Nuitee
L
Leticia Dalprá • solo_traveller • br
9
Pros:

Café da manhã. Atendimento de qualidade e muito atenciosos.

Cons:

Tamanho e espaço do banheiro.

2026-08-04 • via Nuitee
F
Flavia • couple • br
9
Pros:

So achei as toalhas e o roupão com cheiro de queimado.
O resto estava tudo perfeito

2026-08-03 • via Nuitee
M
Martins • couple • br
10
Maravilhosa!
Pros:

Localização, café da manhã, instalações e a equipe! muito solicita! além da sauna e do ofuro!

Cons:

talvez a piscina pudesse ser um pouco maior

2026-08-02 • via Nuitee
A
Alexandre • solo_traveller • br
10
2026-08-02 • via Nuitee
P
Pedro • solo_traveller • pt
9
Pros:

Localização excelente, pessoal muito simpático, pequeno almoço bom mas não muito variado. Excelente gastrobar, com finger food muito boa, já tinha experimentado em estadia anterior.

Cons:

Tirando a agua de cortesia no primeiro dia apenas havia disponivel agua gelada, do frigobar. Não é a questão de ser gratuita ou não mas agua a temperatura ambiente é indispensavel, gratuita ou paga. Também foi curioso pedir um chá ao room service e aparecer um funcionário com duas saquetas. Após a pergunta onde fazer e tendo percebido que não havia como, voltou pouco depois com uma cafeteira eletrica

2026-08-02 • via Nuitee
J
Janete Schavetock • couple • br
10
Me senti cuidada !!!
Pros:

Principalmente da gentileza de todos os funcionários !!! Muito educados e prestativos !!! Nos sentimos muito bem acolhido

2026-07-25 • via Nuitee
A
Adriele • couple • br
8
Pros:

Bem localizado, funcionários receptivos, atenciosos…. Café da manhã excelente, ambiente aconchegante , custo benefício de acordo com a comodidade 😊

2026-07-25 • via Nuitee
R
Regina • extended_group • br
10
Acolhedora. Sou grata porque desde o chef de cozinha a camareira foram muito prestativos
Pros:

A educação dos funcionários.

Cons:

De tudo

2026-07-24 • via Nuitee
A
Alves • couple • br
5
Estrutura boa porém atendimento ruim. Atraso na entrega do quarto
Pros:

Muito confortável

2026-07-24 • via Nuitee
A
AE • couple • br
10
2026-07-24 • via Nuitee