Hotel Lucerne

Hotels
8.8 (2747 reviews)
201 West 79th Street , New York , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly service
Cons:
Noisy street sounds
Occasional payment issues

Categories

Cleanliness
8.7
Most reviews indicate that the hotel is clean and well-maintained.
Service
9.2
Notable mentions of friendly and attentive staff with exceptional service.
Location
9.2
Conveniently located near major attractions and subway access.
Room Quality
8.7
Rooms are described as comfortable and a good size, with some noise noted.
Amenities
8.2
Basic amenities available, though some guests found them lacking.
Value for Money
8.7
Favorable value given the location and quality, though some price concerns noted.
Food and Beverage
8.7
Restaurant service is highlighted positively.
Overall Experience
9
Consistently positive sentiments with a strong likelihood of return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:12

Property Description

Luxurious Rooms with Modern Amenities
Hotel Lucerne offers elegantly designed rooms with flat-screen TVs, video games, luxury bath products, and cozy workspaces. Enjoy a comfortable stay with in-room coffee and serene light colors.

Dining Experience at Nice Matin
Indulge in exquisite French cuisine at the on-site restaurant, Nice Matin. Whether dining indoors or on the outdoor patio, savor delicious meals all day long, including a delightful weekend brunch.

Convenient Facilities and Services
Stay fit at the hotel's fitness center, take care of business at the on-site facilities, and make use of services like ticket assistance and child care. Free WiFi and proximity to major attractions like Central Park make your stay even more enjoyable.

Book now for a memorable stay at Hotel Lucerne, where luxury and convenience meet seamlessly.

Important information:

Please note, the facility fee, charged at the time of check-in, includes the following:

- Internet access
- Local and Domestic long distance calls only (International calls not included)
- Fitness Center
- Business Center, equipped with desktop computers and complimentary printing services
- 15% Nice Matin breakfast voucher daily
- Digital Newspaper
- Faxes

Please note, the hotel is unable to honor group bookings of 7 or more rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.

Location

Guest Reviews

8.8
Based on 2747 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 8.7
Overall Experience: 9
N
Nancy • solo_traveller • us
9
Pros:

Location was great, walkable to shopping, restaurants, Central Park and the Met was close by.

Cons:

Lack of space in bathroom to lay out makeup, hair supplies.

2026-04-11 • via Nuitee
D
Denise • extended_group • us
10
Great sisters trip
Pros:

Great location and kind responsive staff

Cons:

Think walls, could hear neighbors and pipes

2026-04-10 • via Nuitee
H
Heidi Williams • family_with_children • us
10
Great location, beautiful hotel with excellent service and staff in the Upper West Side.
Pros:

Great hotel in a great part of the upper west side with friendly staff and very spacious NYC rooms. Less than a block from the subway and less than two blocks from a safe greenway for exercising.

Cons:

No complaints from our family at all.

2026-04-10 • via Nuitee
W
W700ENallisonb • NONE
10
Lucerne Hotel is a great place to stay in the UWS!
Pros:

This was a great experience!
Clean and friendly! The bed was super comfy, and the bathroom very clean. Will be returning for a wedding later this month.

2026-04-09 • via Tripadvisor
J
johnsY9955MA • Family
8
Very pleasant stay in the Upper West Side
Pros:

My wife and I took our grandson to NY City for a few days during spring break and we stayed at the Lucerne Hotel. It was a very pleasant stay. The staff were courteous and accommodating throughout. The room was small (typical for NY City) but quite clean with a fully tiled bath and shower. It was also very quiet, which may be common at older hotels. Even though the bathroom toilet was equipped with the powerful industrial flushing mechanism necessary in large hotels, we never heard any noise from other rooms at all. Our room was on the 11th floor and, with the windows open, we could hear some street noise, but that was distant and actually pleasantly soporific when trying to drop off to sleep. The hallway music was soft muted jazz, a huge relief from the heavy pop so often heard in hotels these days (I thought it was very "Upper West Side").

We chose the hotel because there appear to be very few hotels on the Upper West Side and we love nearby Central Park, the American Museum of Natural History, and the Metropolitan Museum of Art. All are only a block or two away. The hotel is also on the "1" train so we were able to travel easily downtown to the High Line and other sites.

The neighborhood is lovely, very residential but bustling with life. We had breakfast at the old classic Jewish deli Barney Greengrass nearby, and our lunch in the Hotel restaurant was fine -- the service was good and the dining room had big windows perfect for "people watching."

A few nits -- there are only two elevators so during peak times (check-in and check-out) there can be a wait. Also, the hotel lobby is dark and small and not particularly welcoming to tired travelers -- it could really use some decorating attention.

2026-04-05 • via Tripadvisor
C
Constance • couple • us
10
Great location, lovely staff, excellent restaurant and large comfortable room, altogether very nice!
Pros:

Great location for us.

2026-04-05 • via Nuitee
C
Church • couple • us
8
Very pleasant.
Pros:

The location is great . Loved the dining room for breakfast and after dinner drinks .
Good bed .

Cons:

The bathroom lighting was too dark . And there was no magnifying mirror.

2026-04-03 • via Nuitee
P
patrick • solo_traveller • fr
7
Fait bien l’affaire mais est loin d’être exceptionnel, pratique si l’on cherche un hôtel dans l’upper west (quartier où
Pros:

Son emplacement , la propreté , le confort, la possibilité de prendre un petit déjeuner dans le restaurant attenant avec un coupon de discount de 15% (restaurant de bon niveau au demeurant)

Cons:

Il manquait dans notre salle de bains une ventilation, ce qui fait qu’après la douche, le miroir était complètement embué pour pas mal de temps. Le personnel de la réception était efficace mais loin d’être chaleureux (accueil très banal).

2026-04-02 • via Nuitee
E
EUGENIO • couple • us
9
Excellent; mildly overpriced; but I would have no reserves to comeback.
Pros:

Excellent location and neighborhood

Cons:

Coffee and tea shop with bakery in addition to the restaurant

2026-04-02 • via Nuitee
L
LudwellMom • NONE • Saratoga Springs, Saratoga County, New York
10
Lovely property!
Pros:

Lovely property in a prime location. The very competitive 2-night rate I got was exceptional (less than $200/night). Staff is delightful, rooms are very nice.

2026-04-01 • via Tripadvisor
B
Bo • family_with_children • us
10
2026-04-01 • via Nuitee
F
Felix • family_with_children • ch
9
2026-04-01 • via Nuitee
S
Stephen • couple • us
10
2026-04-01 • via Nuitee
D
Deborah • family_with_children • us
10
2026-03-31 • via Nuitee
K
Kamila • family_with_children • pl
8
Pobyt, hotel, obsługa wszystko bardzo poprawne. Obsługa pobytu bez żadnych problemów (w komentarzach były informacje o p
Pros:

Lokalizacja

Cons:

Nie było takich rzeczy

2026-03-29 • via Nuitee
E
Elizabeth • couple • us
10
A historic treat on the Upper West Side
Pros:

Location was perfect for our needs and we enjoyed the historic architecture.

2026-03-27 • via Nuitee
C
Culture689976 • NONE
10
Highly recommend.
Pros:

Very clean. Amazing area close to Central park and the museum. Beautiful Reno's. Staff are excellent. 10/10 no mini fridges though.

2026-03-26 • via Tripadvisor
M
Margaret • extended_group • us
10
Pros:

Wonderful!

2026-03-26 • via Nuitee
N
Nida • family_with_children • pk
9
2026-03-26 • via Nuitee
O
oren • extended_group • il
8
2026-03-26 • via Nuitee