Quality Inn & Suites Lacey Olympia

Hotels
•
Quality Inn
7.2 (358 reviews)
120 College Street Southeast , Lacey , US
+1 360-464-9828

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Convenient location / central Lacey
Free and ample parking
Clean & comfortable reported by some guests
Good-sized in-room refrigerator and plenty of towels
Breakfast described as fine by several reviewers
Cons:
Rooms old, worn out, and outdated
Uncomfortable/lumpy bed
Reports of dirt/unsanitary issues (e.g., snot on wall)
No elevator and some broken amenities (ice machine)
Noise from nearby highway / area can feel sketchy
Long check-in due to computer glitches; breakfast items ran out / service ends early

Categories

Cleanliness
5.8
Mixed but leaning negative: multiple reports of 'dirty and dingy' rooms and even a 'snot rocket' on the wall, though a few guests noted rooms were clean.
Service
9
Strong positive sentiment: numerous mentions of friendly, helpful staff and specific praise for desk clerks and hosts.
Location
7.4
Generally convenient (central Lacey, ample parking) but some guests noted the area feels sketchy at times, noise from a nearby highway, and difficult access.
Room Quality
5.8
Below average: multiple comments about old, worn, outdated rooms and at least one report of a horribly uncomfortable, lumpy bed.
Amenities
6.9
Mixed: positives include good-sized refrigerator and plenty of towels/free parking; negatives include no elevator, ice machine not working, and some items (breakfast) running out.
Value for Money
7.4
Slightly above target: some guests said price felt steep for the facility but still cheaper than alternatives and adequate for short stays.
Food and Beverage
6.9
Moderate: breakfast described as 'fine' by some, but issues reported with items running out and breakfast service ending too early for some guests.
Overall Experience
8.4
Generally adequate and convenient with standout staff, suitable for short stays; not memorable due to cleanliness and room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Convenient Location
Located near top attractions like Saint Martin's University and several colleges, the Quality Inn & Suites Lacey I-5 offers easy access to various casinos and natural landmarks.

Complimentary Amenities
Guests can start their day with a delicious free full breakfast and take advantage of perks like free Wi-Fi, weekday newspapers, and 24-hour coffee. The hotel also features an exercise room, dry sauna, and a meeting space for business needs.

Comfortable Accommodations
Each spacious guest room is well-equipped with modern amenities including a flat-screen TV, refrigerator, microwave, and coffee maker. Some rooms even boast relaxing whirlpool bathtubs, ensuring a pleasant stay for all guests.

Book your stay at Quality Inn & Suites Lacey I-5 for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Our pet policy is we accommodate for dogs under 25lbs at an additional cost of 20$ per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 358 reviews
Cleanliness: 5.8
Service: 9
Location: 7.4
Room Quality: 5.8
Amenities: 6.9
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 8.4
R
Ronald • couple • us
10
2026-11-02 • via Nuitee
E
Eugenio • couple • us
8
2026-10-18 • via Nuitee
D
D LA B • solo_traveller • us
7
It was ok, convenient but not memorable. Probably would not go back.
Cons:

The bed was horribly uncomfortable and lumpy.

2026-10-14 • via Nuitee
E
elizabeth • family_with_children • us
4
Adequate except dirty and dingy
Pros:

Breakfast was fine

Cons:

Room was old and worn out. There was a snot rocket on the wall! When we told staff and she said”eww. That’s gross”

2026-10-13 • via Nuitee
J
James • couple • us
9
Pros:

new owners took over according to the sign on the front. All was well with our visit- it was just over night and very short.

2026-09-18 • via Nuitee
C
Cezary • solo_traveller • pl
8
Pros:

Czystość i duży darmowy parking

Cons:

Osobom o lekkim śnie może przeszkadzać hałas z pobliskiej autostrady. Ale nie jest on mocno uciążliwy.

2026-09-15 • via Nuitee
K
Karen • couple • us
4
2026-09-06 • via Nuitee
D
David • couple • us
6
2026-08-27 • via Nuitee
M
Mehan • couple • us
10
Decent.
2026-08-27 • via Nuitee
S
Snyder • couple • us
10
2026-08-27 • via Nuitee
M
Melissa • couple • us
6
2026-08-11 • via Nuitee
C
Connie • extended_group • jp
5
2026-08-04 • via Nuitee
R
Ruth • solo_traveller • us
7
Cons:

Computer glitches made check in process long. I stood in line for almost 30 minutes.

2026-07-22 • via Nuitee
J
Judy • solo_traveller • us
2
Pros:

The staff were friendly. The desk clerk made a big effort to put me on the second floor. I am a senior with a lot of luggage. The lobby looks nice. Good sized refrigerator in the room. Plenty of towels.

Cons:

Ice machine not working on my floor. No elevator. The exterior looked so unwelcoming. The people below me smoked and my room would stink by way of the bathrooms. Location Is hard to get in and out of. Breakfast items ran out. 9am is too early to stop breakfast time. I stayed here because all other hotels were full.

2026-07-22 • via Nuitee
A
ALLEN • solo_traveller • us
9
2026-07-22 • via Nuitee
L
Laurie • solo_traveller • us
10
2026-07-17 • via Nuitee
E
Erica • solo_traveller • us
8
2026-07-15 • via Nuitee
R
Richard • couple • us
8
2026-07-14 • via Nuitee
M
Monica • couple • us
8
2026-07-12 • via Nuitee
L
Laurel • solo_traveller • us
8
Elevators would be nice. 😁
Pros:

The staff that we talked to were quite friendly. The rooms were small but adequate, and seemed quite clean.

Cons:

There was nothing terrible, by any means. Our room was on the second floor and there were no elevators to get us there. We had some heavy stuff, but we did okay. The cost felt pretty steep for the facility, but it was cheaper than others we looked at, so maybe all hotels are just getting way too pricey.

2026-07-12 • via Nuitee