Quality Inn & Suites Lacey Olympia

Hotels
•
Quality Inn
7.2 (525 reviews)
120 College Street Southeast , Lacey , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Express check-in/check-out
Facilities for disabled guests
Sauna
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Bedbugs and cleanliness issues
Poor service from reception

Categories

Cleanliness
5.41
There were bedbugs and spider in the sink; cleanliness was poor.
Service
7.88
Mixed reviews; some staff were helpful, but there were complaints about poor customer service.
Location
8.42
Good location mentioned in several reviews, despite noise from traffic.
Room Quality
6.37
Rooms were outdated and had issues like uncomfortable beds.
Amenities
7.4
Basic amenities provided, but some were lacking quality (e.g., breakfast options).
Value for Money
6.86
Not considered a good value for the overall experience given the issues.
Food and Beverage
7.41
Breakfast was highlighted as good by some, but others complained about cold food.
Overall Experience
7.88
Overall mixed experience; some guests had positive encounters, while others faced significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 01:05

Property Description

Convenient Location
Located near top attractions like Saint Martin's University and several colleges, the Quality Inn & Suites Lacey I-5 offers easy access to various casinos and natural landmarks.

Complimentary Amenities
Guests can start their day with a delicious free full breakfast and take advantage of perks like free Wi-Fi, weekday newspapers, and 24-hour coffee. The hotel also features an exercise room, dry sauna, and a meeting space for business needs.

Comfortable Accommodations
Each spacious guest room is well-equipped with modern amenities including a flat-screen TV, refrigerator, microwave, and coffee maker. Some rooms even boast relaxing whirlpool bathtubs, ensuring a pleasant stay for all guests.

Book your stay at Quality Inn & Suites Lacey I-5 for a convenient and comfortable experience.

Important information:

You must show a valid photo ID and credit card upon check-in.

Our pet policy is we accommodate for dogs under 25lbs at an additional cost of 20$ per pet per night.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PDX

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.2
Based on 525 reviews
Cleanliness: 5.41
Service: 7.88
Location: 8.42
Room Quality: 6.37
Amenities: 7.4
Value for Money: 6.86
Food and Beverage: 7.41
Overall Experience: 7.88
F
FRANCOISE PHILI¨PPE • solo_traveller • fr
6
Pros:

La chambre

Cons:

Le petit-déjeuner. Un choix à faire apporter dans un sac en papier. Pas de buffet pas de fruits pas de yaourts. Nous sommes allés chez Macdonald prendre un vrai petit-déjeuner. Dommage...

2026-04-27 • via Nuitee
A
Amanda • solo_traveller • us
7
2026-04-14 • via Nuitee
C
Cindy • extended_group • us
10
I’d stay here again. TY
Pros:

Good property. Breakfast room was very nice well stocked.

Cons:

Nothing

2026-04-07 • via Nuitee
• solo_traveller • us
10
2026-04-06 • via Nuitee
S
SHOTO • couple • us
10
Excellent
Pros:

Everyhing is okay just being more active for the customer

Cons:

Everything is good

2026-04-06 • via Nuitee
A
Amanda • family_with_children • us
8
2026-03-30 • via Nuitee
J
Jon • family_with_children • us
7
2026-03-01 • via Nuitee
N
Nhat • couple • us
10
2026-02-22 • via Nuitee
I
Ivy Lisa • couple • ph
8
It was comfortable and convenient.
Pros:

All provided value for money, location is also very good. Staff is friendly

2026-02-13 • via Nuitee
K
Kent • solo_traveller • us
5
Cons:

Carpet. Ew.

2026-02-11 • via Nuitee
M
Michael • solo_traveller • us
10
House keeping does a very good job
Pros:

It good and very con9

Cons:

There was nothing to dislike

2026-01-30 • via Nuitee
M
Maria Theresa • family_with_children • us
9
Pros:

breakfast was GREAT!

Cons:

Lack of chair.

2026-01-29 • via Nuitee
R
Ruiz • solo_traveller • us
10
A very good experience I will be coming back soon
Pros:

I liked how it was comfy and comfortable

Cons:

Nothing

2026-01-27 • via Nuitee
P
Pattie • couple • us
10
For the price it was worth it .
Pros:

Perfect location

Cons:

We are so use to the quite that the noise kept us awake some

2026-01-23 • via Nuitee
I
Iswati • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Marco • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Marco • solo_traveller • us
8
2026-01-19 • via Nuitee
M
Marco • couple • us
8
2026-01-19 • via Nuitee
T
Todd • couple • us
5
2026-01-19 • via Nuitee
D
Diana • family_with_children • us
10
2026-01-05 • via Nuitee