Biltmore Los Angeles

Check in was great, easy to locate, parking was easy. And Albert at the front was awesome. Place is real close to Grand Central Market. Would recommend to stay. We came here during the first weekend for the full marathon.

Nice hotel. Great corner room. Comfortable bed. However WiFi download speed is less than 1Mbps as verified with multiple speed tests. Unfortunate because I had some business to take care of.

I want to recognize Jarley M. in guest services. She did an outstanding job to assist me. She followed through and took care which made my stay at the Biltmore even more than I expected. The hotel is an amazing historical landmark worth experiencing in Los Angeles.

Great check In, staff was efficient and welcoming. The lobby was magnificent. However, the illusion melted upon leaving the elevator. The hallway leading to room was very dated and had the "Shining" feel to it. Halls were lined with cheesy poster quality contemporary B listed "Movie Stars". Everything felt like being in a Hollywood Motel 6.., OK, Holiday Inn.

Room was dated 1980. Dings and chips noted everywhere. But luckily, everything was functioning. Bed and Linens were comfortable and clean.

The Service Staff were friendly and kind.

Given the options in LA, I don't think I will come back as a guest. But the Biltmore Lobby would still make a fantastic venue and back drop.

All Props, no Substance.

I hope the Biltmore gets a rehabilitation that it deserves. In desperate need for a gay interior designer.

The room I had looked like a motel and was in a desperate need of renovation. The shower tiles were peeling and the flickering light made it look rundown. The carpet had random wet spots and the paint needed major touch ups. The building itself was amazing and there is a lot to take in. The art, history and architecture is so beautiful but I wish my room matched the rest of the building. The location is in downtown LA and it can definitely get interesting, if you’re not use to it then I would recommend using a car service if you leave. The room was definitely overpriced for what I got but if you take into account the rest of the building was priced decent. The breakfast was a bit overpriced and did not look too appealing but it was actually pretty good. The staff was also great with the minimal interactions I had with them.

Very friendly hotel and staff and very good services
Very close to downtown , easy to locate , nice food and beverages, historical place.

The downtown location was great forgetting around. It would, however, have been helpful if the front desk staff was more familiar with local tourist attractions , without continually consulting with their smart phones.

In spite of it being a historic hotel, they had no in-house staff tours;; I was directed to an outside company, with a $25 fee.

The bathroom is extremely small, the tub has no grab bars, and the hook on the back of the door is at the very top, so unless you’re quite tall, useless.

It would have been very helpful to have a pad of paper and pen provided in the room.

The public areas of the Biltmore are opulent and gives that early 20th century historic luxury vibe. That's all great and maybe you want to just walk through as a tourist and see it.

But staying here is a more spartan experience. The room I had was pretty basic. The windows are still classic single pane double hung windows. Which basically means that street noise pours right through them. You can open them about 6" which is nice to let some fresh air in. But they don't seal tight when they're closed. At night, the garbage trucks, the cars with loud exhausts, the folks outside screaming or playing loud music makes it hard to get a good night's sleep. I was on the 8th floor.

The desk chair was wobbly and not terribly comfortable. If I had been planning to work from the hotel room, it would've been a long day.

The bathroom was fine -- it was a rectangular cast iron tub with shower curtains which made it feel a little cramped but not terrible. The annoying thing was the wall-mounted soap dispensers. One was empty and there was no way to remove it from the wall to signal to the cleaning people that it needed to be refilled.

The price was fair for a downtown hotel, but there are many better options in the immediate area so I won't stay here next time I'm in LA.

Classy place ! Clean , nice people, reccomended for coming back !
The classic music , for those who love it , gives a perfect mood and a state of mind relaxed .
Good location for visiting LA.

Beautiful, historic hotel with friendly helpful service. Great breakfast!

Gorgeous historical hotel let down by chintzy corner cutting. Five star prices for harsh lighting, minimalist rooms (no bathrobes? Really?).

It’s our first time staying at the hotel. I was really impressed by Mr.Paul from Bell department, whom support by explaining all the place to explore in LA without hesitation. What a truly hospitality! Thank you Paul.

Clean, professional, and a lot of history at the Biltmore. Employees were very helpful and friendly. Room was clean and very well prepped. Will definitely be coming back

I had a wonderful experience staying at The Biltmore Los Angeles. I was greeted by a front desk agent named Khanh who immediately set the mood for a great stay. With his warm spirit, accommodating customer service and wanting to do everything he could to make sure that my requests were met, I knew I was going to enjoy my time here and I certainly did!
Also the front desk manager was very kind and proactive when I brought a small issue to his attention.

I really wanted to like this historic building. But the experience was not good, leaving me unable to think of one good memory of my visit. My wife became quite ill, probably related to mould in the bathroom. I didn’t sleep at all, on either of the two nights. The constant noise had no redeeming qualities. Sirens. Engines revving. Machine noises at droning low frequencies. Soundproof windows would have made all the difference. So would a comfortable bed.

The charm and history of this place are undeniable; it offered such a unique, memorable backdrop to my trip, perfectly complementing the convenient location for all my activities.

Such a historical gem. Was happy to experience staying here and soaking in the beautiful atmosphere. The room was comfortable. The bathroom was dated but I’m happy to support the hotel by staying here so they can eventually remodel them and preserve this gem.

Just an admirer of history exploring LA's past in the present. This place is glitter and gold and ornamental and marble sand makes you feel regal. Special kudos to Brent for looking after me, making sure to answer questions, telling stories, and being a jovial host in general.

I would not stay here again and I’ve been coming over Christmas for the last 7 years. This is a Hampton Inn level hotel in a historic building in a lousy neighborhood.
My biggest disappointment this trip was the buffet breakfast that I had prepaid - about $25. The free breakfast at most budget hotels is better.
I also paid extra for the Christmas buffet- $105. - $137.50 with all the added on fees. It was all Costco-type pre-cooked food. Not worth the cost.
The room decor is dreary and dated. The bathtub faucet leaked. You have to ask for bottled water at the front desk. The walls between rooms are thin and 2 nights I could hear my neighbors next door partying after midnight. Some other guests told me they could hear their neighbors arguing. The windows are now sealed shut and the air in the room was musty.

There’s also a lot of extra fees and charges that inflate the room price that’s advertised on the hotel website. My $148 a night room ended up costing about $225, and the only option I added was the breakfast.

It was such an incredible experience staying at The Biltmore hotel in LA. From the moment we arrived, we were warmly welcomed by the bell desk and front service staff who were so polite and friendly. The staff were also very knowledgeable when asked about the attractions in the vicinity and were able to advise us on where to go during our stay. They even took the time to explain the hotel’s rich history including taking us through the hotel to enable us to better appreciate the hotel’s history.

I am really impressed with the room size and it was very huge and spacious with premium amenities and I would like to compliment the housekeeping staff who promptly tidied our room daily.

The service staff at the restaurant and Gallery Bar were also extremely friendly and it certainly made dining there all the more pleasant.

A warm heartfelt thanks to GM Matthias and Hotel Manager Christine for the warm hospitality shown and for making us feel so comfortable and taking good care of us during our stay in LA.

I can’t wait to return! Thank you!