Country Inn & Suites by Radisson, Idaho Falls at the Mall

Hotels
Country Inn & Suites by Radisson Americas
9 (446 reviews)
2500 Channing Way , Idaho Falls , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Comfortable rooms
Friendly staff
Great location
Cons:
Construction noise
Limited lobby access
Elevator issues

Categories

Cleanliness
8.39
Mixed sentiments about cleanliness due to ongoing construction and limited amenities.
Service
9.36
Positive service experiences noted, but some staff interactions were less than ideal.
Location
9.4
Convenient location, especially for those visiting nearby facilities like the hospital.
Room Quality
9.35
Rooms are described as clean and comfortable, leading to an enjoyable stay.
Amenities
8.38
Limited amenities currently due to construction, which affected guest experience.
Value for Money
9.34
Guests found the price to be very reasonable given the quality of the stay.
Food and Beverage
8.39
Breakfast options were noted to be limited; may be affected by renovations.
Overall Experience
9.36
Overall experiences varied, but many guests expressed enjoyment despite the construction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 03:39

Property Description

Convenient Location near Grand Teton Mall:
Located within walking distance of the Grand Teton Mall, Hampton Inn Idaho Falls in Idaho offers easy access to shopping and entertainment options.

Amenities for Comfort and Convenience:
Enjoy a complimentary hot breakfast every morning and stay connected with free high-speed internet access. Unwind in the indoor pool, stay active in the fitness centre, and take care of business in the on-site business centre.

Nearby Attractions and Entertainment:
Explore attractions like Tauphus Park Zoo, Funland amusement park, Teton Spectrum Raceway, and Ammon Shopping Center, all just a short drive away from the hotel.

Book your stay at Hampton Inn Idaho Falls for a relaxing and convenient experience.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IDA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in some hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 446 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 9.35
Amenities: 8.38
Value for Money: 9.34
Food and Beverage: 8.39
Overall Experience: 9.36
S
Suzanne family_with_children us
3
2026-04-13 via Nuitee
M
Melanie couple us
10
It was a great location and it was clean and the price was great.
Cons:

The elevator was out, due to renovations

2026-04-13 via Nuitee
J
Jason couple us
9
Would stay again
Pros:

Nice

Cons:

Nothing

2026-04-12 via Nuitee
W
William family_with_children us
1
Terrible, incompetent, lacking any amount of decency.
Pros:

We didn’t like anything :( We never got the opportunity to stay. The hotel had no record of our reservation. We even showed them their own email confirming our stay three days before arrival. Staff knew something, avoided eye contact, told us it was our fault. Booking.com also confirmed our reservation two days before, the hotel would not help.

Cons:

The whole experience. We confirmed our reservation by phone after learning of hotel name change and renovation construction. We received a confirming email the week of our stay. The hotel said they had no record of our reservation. We were not able to stay. We will not return to this hotel and not use this brand. No manager on site to assist. I had to insist staff call other hotels to find my family a room from an airport over 1000 miles away, traveling to meet them. Staff avoided eye contact, quick to blame us and cagey with direct questions about overbooking. They acknowledged, but would not accept their own confirmation email for our reservation. Terrible experience all around.

2026-04-08 via Nuitee
S
Shari couple us
10
Pros:

Close to the hospital, my grandson was born a few days ago there.

Cons:

There was nothing to not like.

2026-04-07 via Nuitee
D
Diane couple us
6
2026-04-06 via Nuitee
S
Stimpson solo_traveller us
8
Great price and value
Pros:

Pool and hot tub were great. Breakfast was good.

Cons:

Variety of breakfast options would be nice.

2026-03-19 via Nuitee
J
Jeff couple us
8
Pros:

The room was clean and comfortable

Cons:

There was no previous warning that the hotel was under construction and there was no elevator so we had to walk up and down the stairs to the 3rd floor.

We had the room with a jetted tub. There needs to be a chamge in the faucet to fill the tub. With the current shower head it takes about 1.5-2 hours to fill the tub. Makes it not worth it.

2026-03-16 via Nuitee
T
Trisha couple us
10
Pros:

Everything

Cons:

The elevator

2026-03-15 via Nuitee
C
Caramarie solo_traveller us
10
2026-03-13 via Nuitee
M
Margaret couple us
10
All went well, no problems.
Pros:

It was clean, comfortable and convenient.

2026-03-04 via Nuitee
R
rhonda couple us
9
2026-03-02 via Nuitee
L
Logan family_with_children us
10
2026-02-08 via Nuitee
R
Robin solo_traveller us
7
Room was really nice. Breakfast disappointing.
Pros:

Nothing special. Not much to choose from. Might have been because of renovations.

Cons:

Renovations being done and didn’t like the feel by the elevator. Black plastic hanging and was a creepy feel in a confined space.

2026-01-20 via Nuitee
P
Phyllis couple us
9
Cons:

middle of construction, otherwise great

2026-01-20 via Nuitee
R
Robert couple us
8
Fine and dandy
Pros:

Breakfast was great

Cons:

Ice maker on 2d floor not working

2026-01-19 via Nuitee
C
charles solo_traveller us
8
2026-01-19 via Nuitee
V
Vickie couple us
9
2026-01-19 via Nuitee
K
Karrie extended_group us
10
Pros:

Unable to have breakfast

Cons:

the second floor ice machine was broke.

2026-01-19 via Nuitee
J
JOHN family_with_children us
10
Simple perfection.
Pros:

Very fine.

Cons:

We were a week in Boise with another hotel....you were way netter.

2026-01-19 via Nuitee