Hotel Grand Pacific

Hotels
7.5 (2578 reviews)
101 Victoria Street , Singapore , sg

Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable room
Cons:
Cleanliness issues
Dated rooms
Food quality concerns

Categories

Cleanliness
7
Some reviews mentioned cleanliness issues, particularly with dated rooms.
Service
8.5
Positive mentions of staff being friendly and helpful.
Location
9
Many reviews highlighted the convenience and central location.
Room Quality
7
Some rooms were noted as being dated, but others found them comfortable.
Amenities
7.5
Basic amenities were satisfactory, with some room for improvements.
Value for Money
7
Some guests expressed that the value was adequate for the price point.
Food and Beverage
6.5
There were complaints about the quality and temperature of the restaurant food.
Overall Experience
7.5
Mixed experiences overall but generally positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 19:33

Property Description

Convenient Location and Accessibility
Hotel Grand Pacific is a stylish 4-star hotel located just a short 5-minute walk from Bugis MRT Station. Additionally, it is also conveniently close to City Hall MRT and Bras Basah MRT Stations, making it easy to explore the city.

Modern Amenities and Services
Enjoy free Wi-Fi throughout the hotel, an outdoor pool, fitness centre, and 2 restaurants offering a variety of cuisines. The spacious guestrooms feature stylish furnishings, free wired internet, tea/coffee making facilities, and cable TV channels.

Additional Services and Facilities
The hotel offers currency exchange services, 4 function rooms, and 24-hour front desk luggage storage. Guests can indulge in local and western delights at Sun's Cafe Restaurant and Bar, or savor Chinese cuisine at the Chinese Restaurant.

Book your stay at Hotel Grand Pacific for a luxurious and convenient experience.

Important information:

Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel. If you are making payment using another cardholder's credit card, kindly provide the following to the hotel prior to your arrival, please contact the hotel in advance to request for a third-party credit card authorization form using contact details from the Booking Confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an available cot.
    People 11 years old and over stay for S$ 85 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 2578 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7
Amenities: 7.5
Value for Money: 7
Food and Beverage: 6.5
Overall Experience: 7.5
G
Garry solo_traveller au
8
Great value for money
Pros:

Professional staff. Easy check in. Location superb.

Cons:

All pretty good

2026-05-09 via Nuitee
P
Petra solo_traveller cz
9
Very nice hotel on great location but they want their guest to freeze.
Pros:

The hotel is nice in great place, I walked to all the places I wanted to see, staff was friendly and nice as well.

Cons:

the Air condition was set to too low so was freezing in the room and had to wear sweater even though I turned the AC off it was still cold.

2026-05-09 via Nuitee
R
Ross solo_traveller au
6
Clean hotel, good location to use public transport
Pros:

Good location

2026-05-09 via Nuitee
P
Priya couple sg
3
Cons:

Horrible horrible staff with no attitude of hospitality

2026-05-06 via Nuitee
K
Klaas couple nl
7
good stay
Pros:

We first had a room that had very hard sound coming from outside. Because af that we asked to move to an other room. Sleeping was not going well. The room change solved our problem
In this area there are great monuments and musea to visit easy

Cons:

firts room noise nuisance

2026-05-05 via Nuitee
P
Paddy solo_traveller us
8
2026-05-05 via Nuitee
F
Flavio solo_traveller it
10
2026-05-04 via Nuitee
L
Leander94 family_with_children hu
5
Do not recommend for a longer stay
Pros:

Selected for an overnight stay, close to a metro station. Room size was o.k.

Cons:

Old-style doors and windows, stained carpet, creaky bed, worn bathroom fixtures, mirror, faucets.

2026-05-04 via Nuitee
S
Shigufta solo_traveller gb
10
Singapore hotel stay
Pros:

The hotel is excellent value for money

Cons:

No comment to make

2026-05-03 via Nuitee
S
Steven solo_traveller gb
7
2026-05-03 via Nuitee
A
Alvaro Otranto solo_traveller br
8
Aparência melhor que o serviço
Pros:

Localização principalmente

Cons:

A arrumação dos quartos aconteceu sempre no final da tarde, apesar de pendurar o cartão pedindo preferência.

2026-05-02 via Nuitee
P
Philippe' couple ph
8
2026-05-01 via Nuitee
A
ann couple au
8
2026-04-28 via Nuitee
M
Mediax solo_traveller at
8
2026-04-27 via Nuitee
T
Towsib solo_traveller au
10
2026-04-24 via Nuitee
J
Joshua Stephen solo_traveller in
10
Warm and cozy, bang for your buck.
Pros:

Lovely location, next to a bus stop, 7/11 access and an Indian restaurant open till 3am. The staff were literally so friendly! EVERYONE! they helped me check in early, exchange big bills, room service lady was so sweet and understanding! Totally recommend this place for travel or business! The rooms maybe a little old fashioned but for the price it’s worth. 10/10 would return!

Cons:

Probably maybe can have a vending machine?

2026-04-20 via Nuitee
X
Xavi solo_traveller es
9
Pros:

Buena ubicación (a 15-20 minutos a pie de Merlion, Helix Brigde)

Cons:

El olor de la moqueta del pasillo

2026-04-18 via Nuitee
B
Barbara solo_traveller nz
9
Pros:

Great location Attentive staff

2026-04-17 via Nuitee
C
Conor family_with_children gb
6
Ideal location, cheaper option for expensive Singapore. Hotel dated, be careful when staying with kids
Pros:

The location was great, the staff especially Velu was very helpful

Cons:

Go careful booking with children, it says “your child will sleep in a bed” what they mean by that is your bed, which is a small double. They did sort us out free of charge for the extra bed, but it is very misleading.

2026-04-17 via Nuitee
K
Kelvin solo_traveller ca
9
2026-04-17 via Nuitee