Bay Plaza Hotel

Hotels
7.7 (2410 reviews)
40 Oriental Parade , Wellington , nz

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Cleanliness issues
Old room decor
Noise disturbances

Categories

Cleanliness
6.69
Multiple mentions of dirty windows, bathrooms and an overall tired look affected the cleanliness sentiment.
Service
8.16
Friendly and helpful staff noted; service met expectations.
Location
9.2
Highly praised for its ideal location, close to attractions and transport.
Room Quality
6.15
Rooms were noted as old and in need of refurbishment; some rooms were comfortable.
Amenities
7.68
Amenities available were standard for the hotel, with room for improvement in some areas.
Value for Money
7.64
Value perceived as good despite some issues with the room quality.
Food and Beverage
8.19
Breakfast was mentioned positively; overall food and beverage standard acceptable.
Overall Experience
7.86
Guests had varied experiences but generally deemed it satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 18:20

Property Description

Stylish Rooms with Stunning Views
Bay Plaza Hotel in Wellington offers stylish guest rooms with modern amenities and stunning views of the harbour, city, or Mount Victoria. Enjoy the convenience of satellite TV, Freeview, and a tea/coffee maker in every room.

Delicious Dining and Cocktail Bar
Indulge in modern New Zealand cuisine with a view at the brasserie-style restaurant overlooking Wellington Harbour. Unwind at the cocktail bar offering a selection of fine wines.

Convenient Services and Central Location
Benefit from same-day laundry, dry cleaning, and 24-hour room service at Bay Plaza Hotel. Located in the city centre, explore nearby attractions like Te Papa Museum and easily access public transport links for further adventures.

Ready to experience comfort and convenience at Bay Plaza Hotel? Book your stay now!

Important information:

Please note that there is a 2% charge when you pay with a credit card or contactless transaction.

Please note that the card and photo ID presented at time of booking, must match the name of the guest stated on the booking confirmation, when checking in.

A damage deposit of NZD 200 may be required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs NZD 20 per day.

Location

Guest Reviews

7.7
Based on 2410 reviews
Cleanliness: 6.69
Service: 8.16
Location: 9.2
Room Quality: 6.15
Amenities: 7.68
Value for Money: 7.64
Food and Beverage: 8.19
Overall Experience: 7.86
S
Susan solo_traveller nz
8
Enjoyable
Pros:

Great location, helpful staff

2026-03-28 via Nuitee
J
Joti couple nz
7
2026-03-28 via Nuitee
H
Hiroyuki couple nz
8
better location and price
Pros:

good location for downtown

2026-03-28 via Nuitee
K
Kevin family_with_children gb
7
Handy location & friendly staff
Pros:

Location near the centre, easy to walk about and along the waterfront. Staff were friendly and helpful. Would consider staying again if in Wellington

Cons:

Not that I didn't like... It is a functional hotel, perhaps just needs a little more TLC....

2026-03-25 via Nuitee
H
Helen solo_traveller nz
7
A good place to stay if leaving on an early morning flight.
Pros:

Staff were helpful re getting to the airport

Cons:

All good. Maybe real milk would have been better.

2026-03-25 via Nuitee
M
Michael couple nz
10
Pros:

It was just what we needed. We were also able to check in early which meant we could freshen up before hitting the galleries.

Cons:

N/A

2026-03-25 via Nuitee
R
Roy couple gb
7
Wellington is a good place to visit
Pros:

Location perfect for restaurants and shops. Room was comfortable.

Cons:

Having to pay for parking.

2026-03-25 via Nuitee
A
Alexander family_with_children nz
9
2026-03-25 via Nuitee
R
ronan couple nz
7
2026-03-25 via Nuitee
J
Jayden extended_group nz
7
Well worth the price!
Pros:

Great location, friendly staff. We forgot to take our key cards twice and the staff were cool about it all. Awesome view from our room and everything is close by

Cons:

I forgot my toothbrush, so a complimentary one in the bathroom would have been nice

2026-03-24 via Nuitee
J
Jane extended_group au
8
Short stay in Wellington
Pros:

It was very close to town and the Te Papa museum, the bed was comfortable and the staff were friendly.

2026-03-24 via Nuitee
B
Bronwyn Dunlop couple nz
6
Affordable, budget hotel.
Pros:

Great location, close to heart of Courtenay Place. Good to have off street car park.

Cons:

Lack of service, daily top up of tea and coffee, and fresh towels would have been great. Did request some more tea but never arrived.
Request for fresh towels took ages, ended up giving up and using wet towels for shower before going out for the evening.

2026-03-24 via Nuitee
H
Heather couple nz
8
Cons:

Breakfast was underwhelming

2026-03-23 via Nuitee
M
Marius solo_traveller za
9
2026-03-23 via Nuitee
B
byres solo_traveller nz
9
2026-03-23 via Nuitee
J
Jo couple nz
6
Pros:

Location

Cons:

Small room and bathroom

2026-03-22 via Nuitee
D
Dell family_with_children nz
8
Great price, great location
Pros:

This was my second visit, the hotel is in a great location, minutes walk to bars, restaurants, theatre and water front. Easy check in/out etc.
A great hotel and I will for sure book for a third time in the future.

Cons:

Didn't try the restaurant as the menu didn't appeal to us. My only complaints would be the mini fridge in the room, no wonder it wasn't running when we arrived, the sound kept me awake half the first night. Also maybe try to soundproof the adjoining doors, we had what sounded like younger men next door the second night and could hear EVERY SINGLE WORD they said lol.

2026-03-22 via Nuitee
C
Carl solo_traveller au
9
My first choice of Hotel when I travel to Wellington.
Pros:

Staff assistance, car parking & car charging. Best location.

Cons:

Weekend buffet cooked breakfast.

2026-03-22 via Nuitee
S
Susan family_with_children ca
9
Pros:

Excellent location. Walking distance many attractions.

Cons:

No complaints

2026-03-21 via Nuitee
M
Moira family_with_children nz
8
2026-03-20 via Nuitee