West Palm Beach Marriott

Hotels
•
Marriott Hotels & Resorts
8.5 (142 reviews)
1001 Okeechobee Boulevard , West Palm Beach , us

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Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious food
Cons:
A/C issues
Parking concerns

Categories

Cleanliness
7.64
Some issues reported such as lack of mirrors and notepads, indicating cleanliness might not be up to standard.
Service
9.61
Exceptionally friendly and helpful service, particularly highlighted for staff interaction.
Location
8.65
The location was not specifically mentioned, but general sentiment indicates it is convenient.
Room Quality
7.6
Reported issues with A/C and comfort level indicate room quality may not have met expectations.
Amenities
8.13
Amenities lacking in some aspects like mirrors, but overall reasonable.
Value for Money
8.59
Value perception is generally decent although some concerns mentioned about self-parking.
Food and Beverage
9.14
Food quality and service during breakfast received high praise.
Overall Experience
8.61
Overall sentiment points to a balanced experience despite some negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:35

Property Description

Luxurious Accommodations
The West Palm Beach Marriott boasts elegant rooms with modern amenities, including flat-screen TVs and access to a concierge lounge for select rooms.

Relaxation and Recreation
Guests can unwind by the outdoor swimming pool, soak in the hot tub, or gather around the outdoor fire pit. Fitness enthusiasts will appreciate the well-equipped fitness center.

Dining and Entertainment
Indulge in local cuisine at Bistro Ten Zero One, enjoy a variety of drinks at The Hotel Bar, and savor Starbucks coffee. With over 100 beer choices, there's something for everyone.

Book your stay at the West Palm Beach Marriott now to experience luxury and convenience at its finest!

Important information:

Please note the Breakfast Included rate includes breakfast for 2 adults. Additional charges apply for further guests.

Please note the property has completed guest room renovations as of July 31, 2024.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PBI

Property Policies

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 22 per day.

Location

Guest Reviews

8.5
Based on 142 reviews
Cleanliness: 7.64
Service: 9.61
Location: 8.65
Room Quality: 7.6
Amenities: 8.13
Value for Money: 8.59
Food and Beverage: 9.14
Overall Experience: 8.61
S
Shlomi • family_with_children • il
7
We expectedf more from Marriott
Pros:

Problem solving by Tyrell at the front desk, restaurant was very friendly.

Cons:

We have a back-to-back reservation as part of our stay was with a group. At check-in, I confirmed twice that we were checked in for the entire stay, specifically verifying the dates. Despite this, on day two, our keys stopped working, we were checked out automatically, and I even received a receipt by email.
After getting that sorted at the desk, we returned to our room at 3 PM to find it hadn't been cleaned. We called housekeeping to ask for service and at least some toilet paper (only one roll was provided at check-in). When I called to ask for an estimated time, 30 minutes later, I was given a "lecture" that I had only called "29 minutes and 29 seconds ago" and that with 350 rooms, they would get to us when they get to us. It took a second trip to the front desk to finally get this addressed.
Additionally, the bed was fitted with a sheet that was way too small, which immediately came undone. I asked the staff to change it and was assured it would be handled, but I returned to find the same sheet still on the bed. At this point I gave up…

2026-01-20 • via Nuitee
T
Thomas • solo_traveller • us
5
Best location for my visit with its proximity to Kravis Center.
Pros:

Greeter checking me in was very accommodating. Bill i think.. he was pleasant and very informative for directions to my concert that evening.

Cons:

Would have been nice to forewarn of parking cost.. already paying over $200 for a room, and then parking charge on top of that. Kind of outrageous. No information as to how to enter the parking without knowledge of parking cost.

2026-01-19 • via Nuitee
K
Kristen • extended_group • us
9
We had a great time with our friends and overall the experience was good
Pros:

Great food, clean facility, nice pool area.

Cons:

No counter space in the bathroom. And paying for parking. I paid 264 per night and then saw they were advertising for $160 a night. My friends had an identical room with a bigger bathroom and counter space and she paid 180 a night.

2026-01-19 • via Nuitee
P
P5285VOkevinl • Business • Falls Church, Virginia
6
Gets the job done.
Pros:

Functional hotel, a bit dated, but it works out ok. Location is a 10 minute to City Place and 20 minute walk to Clematis St. Kim who works the restaurant in the mornings is awesome!! Lobby employees are professional and efficient.

2026-01-18 • via Tripadvisor
L
LizH1575 • Couples • Somerville, Massachusetts
10
Wonderful breakfast. Excellent service.
Pros:

Kim and Franklin are the best! Awesome breakfast sandwich.

2026-01-17 • via Tripadvisor
4
495maem • Business
10
Ask for Kimberly!
Pros:

The people there were lazy and rude! The only great thing about this place was Kimberly. She was so attentive to our needs, went above and beyond and was the sweetest!! I do feel bad that she has to work with people who just stand there on their phones and do not attend to customers needs. Kimberly worked so hard for us and again she was amazing! She is a very good asset for such an unpleasant place. Thank you again Kimberly for your hard work for us!

2026-01-16 • via Tripadvisor
9
985caroliney • Friends getaway
10
Breakfast at the Merritt on Okeechobee
Pros:

Kim was wonderful as our wait staff! Very personable and knowledgeable about the menu. The avocado toast was delicious!

2026-01-13 • via Tripadvisor
K
K1312DYvivianv • Business
10
Kim, our waitress
Pros:

Kim was great. She was extremely helpful, kind and efficient. She went above and beyond. Service at its best! Cheers to Kim. Made our breakfast experience lovely.

2026-01-12 • via Tripadvisor
J
johnsS6236IE • Family
10
Breakfast was amazing
Pros:

We had breakfast and our waitress Kim was amazing. She came over check on us multiple times you must spend time talking with us, but just feel very special

2026-01-04 • via Tripadvisor
C
C1483EBgailf • Family
10
Service with a smile
Pros:

The food was much better than expected for a hotel restaurant. Kim, our server was super friendly and made our dining experience a 10+!

2026-01-03 • via Tripadvisor
6
600yahial • Family
10
Awesome stay
Pros:

Super nice place
Make sure to pass by kim in the cafeteria
She is super nice and hospitable it felt very homey
Super nice staff too

2025-12-30 • via Tripadvisor
I
ibrahimyA1752KL • Family
10
Great staff great experience
Pros:

We would like to commend Kim for her excellent service during our stay. Her warm smile, cheerful attitude, and genuine kindness made a real difference in our experience. She consistently made us feel welcome and well cared for.

2025-12-30 • via Tripadvisor
M
Mofzekj • Family • United Kingdom
10
Perfect experience
Pros:

Kim was brilliant in the restaurant, very cheerful and friendly. Highly recommended. The hotel is very cleen too. Great experience

2025-12-30 • via Tripadvisor
X
X8918CDmohamedm • Family
10
Kim good service
Pros:

Kim in the restaurant was cheerful and good. Kim was a great persona always smiling and deserves a raise. Compared to other co workers she was awesome

2025-12-30 • via Tripadvisor
R
R5547XPrichardr • Couples
10
Great experience
Pros:

6 nights stay - wonderful. Server Kim and room service Eric did their jobs with spirit. The restaurant’s food was very good. All staff very friendly.

2025-12-24 • via Tripadvisor
A
Andriy • solo_traveller • us
5
2025-12-23 • via Nuitee
T
T4667UHrandyf • Family
10
Kim and the Excellent Experience.
Pros:

This is a repeat of a few times, we love this Bistro: the people here are excellent, Kimberly in particular. She is attentive, warm, and interesting. We had a great chat, and the food is delicious! We definitely prefer this Mariott above all others.

2025-12-21 • via Tripadvisor
M
marthac833 • Friends getaway • Louisville, Kentucky
10
Extraordinary place, space, and extraordinary human beings
Pros:

I have traveled 3 million air miles and lived in hotels the majority of 20 years and I have NEVER experienced this extraordinary quality of care, competence, wholehearted service. From front desk, valet, bistro, maid service, concierge, and beyond. 100% fantastic people. Bistro Kim Melissa Vanessa Nathaniel front desk check in arrival such presence and care. Uplifted and so grateful. Thank you all.

2025-12-15 • via Tripadvisor
M
michellejY503PC • Friends getaway • Toms River, New Jersey
10
Service with a Smile
Pros:

Bistro 1001 was excellent for breakfast. Food was delicious and a healthy portion. But what was even better was the amazing server Kim. Talk about service with a smile. She helped us with area with what to do...was very attentive to our meals and was just down right a joy. Definitely would return.

2025-12-15 • via Tripadvisor
M
merilous • Solo travel • Beja District, Alentejo
10
Great service and food
Pros:

The waitress, Kim, is so great and attentive! The food is also really good at fair priced. Highly recommend the egg white omelette or frittata.

2025-12-07 • via Tripadvisor