Holiday Inn Indianapolis North-Carmel by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.5 (433 reviews)
251 East Pennsylvania Parkway , Carmel , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Outdated rooms
Food quality issues

Categories

Cleanliness
8.25
Well maintained and clean facilities were highlighted; however, some reviews mentioned outdated aspects.
Service
9.25
Staff went above and beyond, with many positive remarks about their friendliness and exceptional service.
Location
9.25
Location was conveniently noted as great, although some reviews mentioned it being a bit secluded.
Room Quality
7.75
Rooms were described as clean but also noted as outdated with some amenities needing improvement.
Amenities
8.75
Amenities were generally positive, with features for kids and other facilities acknowledged.
Value for Money
8.25
Considered decent value according to some reviews, but a few mentioned that some aspects did not meet expectations.
Food and Beverage
7.75
While breakfast was appreciated, some reviews indicated food quality issues.
Overall Experience
8.75
Overall, guests had a comfortable experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:10

Property Description

Convenient Location
Located just off Interstate 465, Holiday Inn Indianapolis North-Carmel is only 12 miles from downtown Indianapolis, making it a prime choice for both leisure and business travelers.

Modern Amenities
Enjoy free WiFi, 32-inch flat-screen TVs, and in-room microwave and refrigerator. Relax by the heated indoor pool or break a sweat in the on-site fitness center.

Nearby Attractions
Explore Indianapolis easily with Butler University, Indianapolis Motor Speedway, and Lucas Oil Stadium within a short drive from the hotel.

Ready to experience comfort and convenience in Indianapolis? Book your stay at Holiday Inn Indianapolis North-Carmel now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IND

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 433 reviews
Cleanliness: 8.25
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 7.75
Overall Experience: 8.75
R
red • family_with_children • us
9
Pros:

Easy check in and out.

Cons:

The curtains over the outside window are designed not to close only the sheers cover the window, there is no way to darken the room and totally block a view from the outside.this is very strange.?

2026-03-27 • via Nuitee
J
Jessica • solo_traveller • us
10
Perfect
Pros:

It was quite, clean, and well maintained. Nice breakfast and friendly staff.

Cons:

Nothing

2026-03-23 • via Nuitee
M
Mick • couple • us
10
Excellent experience
Pros:

Breakfast staff were phenomenal and went above and beyond. The food was amazing. Front desk was very helpful at check in. I will be staying again next time I need a hotel in the area.

2026-03-19 • via Nuitee
M
Michael • couple • us
5
We will find another facility to visit when I return in 3 months
Pros:

Breakfast and the staff were pleasant and professional, food was very good. Our choosing to have dinner on the evening of the 11th left a bitter experience for both of us

Cons:

My wife and myself went to the grill for dinner and our order was taken by the bartender Mark. Our total bill was $32.70 and I placed 0.00 for a tip on the receipt, place my copy in my wallet. I checked my bank account the next day and noticed a total charge of $ 39.24 for the meal the night before, and an additional charge of $ 6.54, which is a tip charge of 20 percent on the original 32.70, so I was charge a tip TWICE. It's my option weather I choose to tip someone, but this was a case of stealing, period. I won't return there again for future stays.

2026-03-17 • via Nuitee
A
Anita • family_with_children • us
10
2026-03-02 • via Nuitee
M
Megan • family_with_children • us
7
Pros:

Was clean with friendly service.

Cons:

Didn't love the location. Seemed like everything was 10+ minutes away

2026-03-02 • via Nuitee
S
Sherry • solo_traveller • us
10
From booking to check out, everything went very smooth and accommodations were exceptional.
Pros:

Very clean accommodations. Staff was very helpful and friendly. Any request were completed in a timely manner.

Cons:

N/A

2026-02-27 • via Nuitee
A
Anita • family_with_children • us
9
2026-02-24 • via Nuitee
M
Michael • couple • us
8
2026-01-29 • via Nuitee
R
Robert • family_with_children • us
10
Pros:

Close to the medical centers

2026-01-29 • via Nuitee
M
Michael • couple • us
4
2026-01-20 • via Nuitee
T
Tim • family_with_children • us
9
2026-01-20 • via Nuitee
A
Arno • family_with_children • us
9
2026-01-19 • via Nuitee
S
Sherry • extended_group • us
8
I’d stay there again merely for the location andthe quiet, but I wouldn’t pay for the breakfast again
Pros:

Quiet even though near the interstate

Cons:

Food. Not much flavor for breakfast food. Nice spread, but wasn’t warm enough.

2026-01-19 • via Nuitee
D
devina • extended_group • us
3
Pros:

Nothing

Cons:

Ding hotel. Did not feel safe. Pricy for 3 star facility

2026-01-19 • via Nuitee
D
Daniel • couple • us
7
I wouldn’t recommend this location
Pros:

The lobby was nice and clean

Cons:

I didn’t like paying full price and sleeping on half a bed. I didn’t like paying extra for a very poor quality breakfast
I didn’t like like driving 15 to a restaurant

2026-01-18 • via Nuitee
S
Susan • couple • us
10
2026-01-12 • via Nuitee
B
Bruce • solo_traveller • us
10
Very comfortable attractive and convenient
Pros:

Well maintained, clean and attractive features

Cons:

Complimentary coffee was lousy

2026-01-02 • via Nuitee
R
Romero • family_with_children • us
10
2026-01-01 • via Nuitee
M
Mattingly • couple • us
9
Our stay was a great one.The staff went above and beyond to meet our needs orask if there is anything they could do to h
Pros:

The property was a little back off the road however the facility was very clean and comfortable. Well lit up and very safe feeling.

2025-12-22 • via Nuitee