ibis Douala

Hotels
•
ibis
7.4 (204 reviews)
Rue Pierre Loti , Douala , cm

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Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Convenient and secure area
Cons:
The staff charged the night twice.

Categories

Cleanliness
5.6
The staff charged the night twice.
Service
7.6
Standard quality for this hotel tier.
Location
7.6
Convenient and secure area.
Room Quality
8.1
Standard quality for this hotel tier.
Amenities
8.1
Standard quality for this hotel tier.
Value for Money
7.1
Standard quality for this hotel tier.
Food and Beverage
8.1
Standard quality for this hotel tier.
Overall Experience
7
Average experience due to some billing issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:39

Property Description

Outdoor Swimming Pool and Terrace: Enjoy a relaxing swim in the outdoor pool or soak up the sun on the terrace.

Free Shuttle Service and 24-Hour Front Desk: Experience convenient and reliable transportation options with the complimentary shuttle service. Plus, the 24-hour front desk ensures assistance anytime during your stay.

African Cuisine Restaurant and Buffet Breakfast: Indulge in delicious African cuisine at the on-site restaurant and start your day with a hearty buffet breakfast.

Plan your stay at Ibis Douala now for a comfortable and convenient experience.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DLA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.4
Based on 204 reviews
Cleanliness: 5.6
Service: 7.6
Location: 7.6
Room Quality: 8.1
Amenities: 8.1
Value for Money: 7.1
Food and Beverage: 8.1
Overall Experience: 7
B
Benjamin • solo_traveller • ca
5
No shuttle service
Pros:

Disappointed

Cons:

A stressful situation with no airport pickup

2026-02-11 • via Nuitee
A
alix nze • family_with_children • fr
3
Pros:

Le petit déjeuner

Cons:

Personnel froid chambre vetuste wifi ne fonctionne pas bien
Lit pas confortable
Qualité des draps mauvaises et aucun effort decoratif dans les chambres

2026-02-08 • via Nuitee
O
Onorine • extended_group • us
8
2026-01-20 • via Nuitee
C
Carène Dominique • couple • ci
5
2026-01-19 • via Nuitee
P
Pablo Antonio • couple • hn
1
Decepcionado
Pros:

El personal es atento

Cons:

Realmente las habitación es tienen mucha humedad , el aire acondicionado en mal estado , y el baño el lavamanos ataqcado

2026-01-18 • via Nuitee
D
Dario • solo_traveller • it
7
2025-12-30 • via Nuitee
A
ATANGANA NKOLO • solo_traveller • cm
5
2025-11-29 • via Nuitee
M
malko adrien • solo_traveller • jp
6
2025-10-10 • via Nuitee
G
GREMA KAOUMI • solo_traveller • ug
9
2025-09-28 • via Nuitee
G
GREMA KAOUMI • solo_traveller • ug
9
2025-09-28 • via Nuitee
G
GREMA KAOUMI • solo_traveller • ug
9
2025-09-19 • via Nuitee
J
Jean • family_with_children • bf
8
2025-09-08 • via Nuitee
M
Manuel • solo_traveller • pt
1
Cons:

The staff charged the night twice.

2025-08-30 • via Nuitee
A
ANNE
6
Pros:

Convenient and secure area

2025-07-14 • via Nuitee
K
KARIM
8
Pros:

Pour du travail , c'est un hôtel qui convient. Une petite piscine pour ceux qui veulent se détendre après une journée de travail . Un petit déjeuner copieux et un menu varié pour le déjeuner et diner. Mais un personnel vraiment agréable souriant . Vraiment j'ai beaucoup apprécié.

2025-05-14 • via Nuitee
D
Darren
8
A good business hotel in Douala
Pros:

A good business hotel in Douala with a very good pool. The restaurant has daily specials allowing you to eat there regularly as well as weekend entertainment.

2025-05-10 • via Nuitee
R
Raheel • review category business travellers • ae
7
Good
Pros:

staff are good

Cons:

rooms are very small and restaurant with less options

2025-05-02 • via Nuitee
B
Becky • group • cn
1
Bad
Pros:

some staff are very nice, like the guy at reception, and at the restaurant, William, and the short hair madame, so nice!!! and the room cleaning is great, cleaners are very responsible!

Cons:

Bloody horrible! internet and some staff, never smile at us!!! but to others! for god sake! bloody machine would not accept Chinese Credit card!What do you expect us to do? we are a chinese, of course it's a Chinese credit card!I can use the credit cardd--Mastercard in Ethiopia , but not at your bloody hotel! how stupid! i will never go back again!

2025-02-05 • via Nuitee
M
Michael • review category business travellers • ng
7
Could be better.
Pros:

Breakfast and swimming pool are really ok. The location is perfect for all your business meetings in Douala.

Cons:

The rooms really need an update since 1990, I guess. The central A/C system works at 50% which causes humidity issues. Bathroom without windows nor air extractor.

2024-12-09 • via Nuitee
H
Hitech • solo traveller • ae
8
Very good
2024-11-20 • via Nuitee