Embassy Suites by Hilton Alexandria Old Town

Hotels
•
Embassy Suites Hotels
8.7 (984 reviews)
1900 Diagonal Road , Alexandria , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cleanliness and comfort
Friendly staff
Cons:
High parking fees
Room temperature issues
Staff professionalism disputes

Categories

Cleanliness
8.28
The room was clean and well presented, but a few guests noted issues with furniture and maintenance.
Service
8.75
Service received positive remarks, particularly staff attentiveness, although there were negative comments regarding staff professionalism.
Location
9.29
Multiple reviews praised the hotel's convenient location, close to Old Town and subway stations.
Room Quality
8.24
Rooms were generally comfortable, but some guests reported maintenance issues and temperature problems.
Amenities
8.77
Complimentary drinks and breakfast received positive feedback, though parking costs were considered too high.
Value for Money
8.23
Guests felt that the price was reasonable considering the amenities, but some negative experiences affected this perception.
Food and Beverage
9.28
Breakfast quality and selection received consistent praise from guests.
Overall Experience
8.75
Most guests described their stay positively, although some specific issues impacted the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location and Access to Attractions
Located near Washington, D.C., the all-suite Hilton Alexandria Old Town offers easy access to popular sites and a metro station just across the street.

Thoughtful Amenities and Services
Enjoy a cooked-to-order breakfast, a pool for a refreshing swim, a free shuttle service within a 2-mile radius, and high-speed internet access.

Manager's Reception and Relaxation
End your day at the manager's reception or unwind while browsing the internet, ensuring a comfortable and enjoyable stay.

To experience all these amenities and more, book your stay at Hilton Alexandria Old Town now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 984 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
J
Jaime • extended_group • us
10
Absolute perfection and will be our first choice for our next trip
Pros:

Everyone in our group loved the breakfast. The proximity to the train station and Metro was perfect.

Cons:

We have zero complaints

2026-06-06 • via Nuitee
V
Vincent • solo_traveller • us
8
Great
Pros:

Location
Nice staff
Clean

Cons:

Can be a bit noisy
Hallway carpets could use an upgrade

2026-06-02 • via Nuitee
S
Shawn • couple • us
6
Construction remodeling was awful to navigate
Pros:

Close to transportation. Perfect location

Cons:

Construction!!! Inside and outside of hotel

2026-06-02 • via Nuitee
B
Ben • solo_traveller • sg
8
2026-06-01 • via Nuitee
J
John • solo_traveller • us
8
Pros:

Breakfast was very good and the atrium was very nice despite being under construction.
Very accessible atrached parking garage.

Cons:

The room had an unpleasant smell and the carpet was vaguely damp and sticky.
The fold out bed was exceptionally uncomfortable even for a fold out couch as they are usually not the most comfortable; it was impossible to be confortable on this one.
The bathroom was nice but a little ramshackle with no good place for the toilet paper holder, it was affixed in a strange location.

2026-06-01 • via Nuitee
N
Nisha • family_with_children • us
10
This is a GREAT place to stay!
Pros:

The complimentary breakfast was very nice as well as the staff who worked it.

The overnight manager was fantastic! There was a school tour group staying on the 2 floors I stayed on and they were very loud and obnoxious however the night manager came up and handled the loud screaming, wall banging, running on floor, knocking on doors and running away, with such patience and class.

Cons:

The timing of the breakfast could have been longer. Being on vacation, my daughter and I like to sleep in however missed breakfast a couple of times. 6am-11am would be nice.

2026-05-26 • via Nuitee
G
Gutierrez • family_with_children • us
10
Pros:

Everything was excellent 👍

2026-05-24 • via Nuitee
A
Andrews • solo_traveller • us
10
2026-05-19 • via Nuitee
S
Sweetser • extended_group • us
10
2026-05-18 • via Nuitee
J
Jacqueline • couple • us
8
Cons:

Being that they are currently renovating it took away from the ambiance of the hotel. It is dated in many ways, I would expect more from the Hilton.

2026-05-18 • via Nuitee
T
Traveler33481486698 • Family
10
Everyone was very helpful and friendly
Pros:

Friendly attentive staff, nice room, excellent breakfast and evening reception. Anthony made sure that we were satisfied with our room and even followed up with us on the second day.

2026-05-17 • via Tripadvisor
H
Hansen • couple • us
5
An okay place for a family meet up. We will look for a newer property next time.
Pros:

Location was great. Atrium space nice for Happy Hour and breakfast.

Cons:

The entire facility seems tired and worn out. Desperately needs an overhaul. Hot grill breakfast was fine but the cold breakfast (quicker) options did not seem particularly healthy. Always a line at the bar for HH.

2026-05-16 • via Nuitee
M
Mehmet Ali • solo_traveller • tr
10
2026-05-15 • via Nuitee
N
Nick • couple • gb
9
Had a very enjoyable 4 days at this hotel
Pros:

Rooms large, great shower. Buffet breakfast excellent. Free drinks in the evening a nice touch. Being opposite the metro station very convenient.

Cons:

Only very minor points - there could have been more hooks in the bathroom for towels.

2026-05-09 • via Nuitee
S
Sharon • family_with_children • us
10
It was great. We enjoyed breakfast and happy hour as well as the layout of the suites.
Pros:

The location across from the Metro was the biggest selling point. We used it daily to get back and forth to the city.

Cons:

When looking forward to using the hot tub after dinner, we found the door locked with no life guard available. We reported this to the main desk and the General Manager was immediately called. He bent over backwards to accommodate us and even called in a life guard from home to open the facility.

2026-05-08 • via Nuitee
N
Nicole • family_with_children • us
9
Would definitely return
Pros:

The location was fantastic! Staff were all kind and courteous. Rooms were suitable for our needs. Bartender was crazy fast!

Cons:

The happy hour was cool but I wish there was a better way to access it. The snacks were a very slow moving line.

2026-05-08 • via Nuitee
B
Brock • family_with_children • us
9
2026-05-06 • via Nuitee
C
Cassandra • family_with_children • us
9
Thank You
Pros:

The buffalo wings. The swimming pool and spa.

Cons:

Breakfast sausage and bacon. The pool/fitness bathroom (shower) does not get warm. It stays cold.

2026-05-06 • via Nuitee
C
ChrisMcNeil • Family • Washington DC, District of Columbia
10
Convenient and Family-Friendly
Pros:

Embassy Suites by Hilton Alexandria Old Town – April 2026

In planning for a 2026 visit from my sister, we focused on how best to experience the Cherry Blossom Festival in the Tidal Basin and the Jefferson Memorial in Washington, D.C. She would be arriving on Amtrak from Wilmington, and my apartment is in Old Town Alexandria, so we looked for hotels adjacent to Metro’s King Street station (which serves Amtrak, the VRE, and the Yellow and Blue rail lines, in addition to several bus lines.

There are several excellent hotel choices at King Street station, but one that stands out is the Embassy Suites, right across the street from the Amtrak/Metro rail station. The hotel is family-friendly, spacious, clean, and safe. There’s a wonderful made-from-scratch breakfast for all guests, along with a 90-minute happy hour featuring complimentary drinks (2 per person) in the early evening.

My sister’s room was ready when we arrived at around 3 p.m., and as we checked her in we found the room’s TV welcomed us by name. The beds were comfortable and the bathroom was equipped with sustainable dispensers for the shower (no single-use plastics in the room). The room was quiet and remained that way throughout the two nights my sister stayed there.

During our stay the presence of families with young children was evident – kids were clearly enjoying themselves and were exploring features of the hotel geared especially for young children. We found hotel staff members helpful, not intrusive, and alert to the needs of the hotel’s guests. On the same street half a block away there’s Theismann's Restaurant & Bar, which offers a full bar and a well-crafted menu of moderate- to high-priced American dishes.

I’ve recommended nearby hotels in the past, and those recommendations remain. I can now add the Embassy Suites to the list. It offers ready access to the entire District-Maryland-Virginia region served by Metro and related regional public transit services, and is a great point of embarkation when exploring Northern Virginia and D.C.

2026-05-05 • via Tripadvisor
M
Mark • family_with_children • us
8
Pros:

Clean room and hospitality of the staff

Cons:

Must parking space

2026-05-05 • via Nuitee