Embassy Suites by Hilton Alexandria Old Town

Hotels
•
Embassy Suites Hotels
8.7 (924 reviews)
1900 Diagonal Road , Alexandria , us

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Cleanliness and comfort
Friendly staff
Cons:
High parking fees
Room temperature issues
Staff professionalism disputes

Categories

Cleanliness
8.28
The room was clean and well presented, but a few guests noted issues with furniture and maintenance.
Service
8.75
Service received positive remarks, particularly staff attentiveness, although there were negative comments regarding staff professionalism.
Location
9.29
Multiple reviews praised the hotel's convenient location, close to Old Town and subway stations.
Room Quality
8.24
Rooms were generally comfortable, but some guests reported maintenance issues and temperature problems.
Amenities
8.77
Complimentary drinks and breakfast received positive feedback, though parking costs were considered too high.
Value for Money
8.23
Guests felt that the price was reasonable considering the amenities, but some negative experiences affected this perception.
Food and Beverage
9.28
Breakfast quality and selection received consistent praise from guests.
Overall Experience
8.75
Most guests described their stay positively, although some specific issues impacted the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:31

Property Description

Convenient Location and Access to Attractions
Located near Washington, D.C., the all-suite Hilton Alexandria Old Town offers easy access to popular sites and a metro station just across the street.

Thoughtful Amenities and Services
Enjoy a cooked-to-order breakfast, a pool for a refreshing swim, a free shuttle service within a 2-mile radius, and high-speed internet access.

Manager's Reception and Relaxation
End your day at the manager's reception or unwind while browsing the internet, ensuring a comfortable and enjoyable stay.

To experience all these amenities and more, book your stay at Hilton Alexandria Old Town now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DCA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 35 per day.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.7
Based on 924 reviews
Cleanliness: 8.28
Service: 8.75
Location: 9.29
Room Quality: 8.24
Amenities: 8.77
Value for Money: 8.23
Food and Beverage: 9.28
Overall Experience: 8.75
S
Sapphira • solo_traveller • us
9
Pros:

Comfortable cleaning and food was great
And the drinks

Cons:

Shower pressure in my room was low

2026-02-09 • via Nuitee
M
Michael • couple • us
10
Quick get away. Was very relaxing. Hotel was very clean and well maintained. Amenities were spot on and we left well res
Pros:

The made to order inlets were wonderful. Hotel is in excellent location with the local free trolley right across the street. Really comfy bed!!

Cons:

Parking garage has so many signs it’s a little confusing. But garage is convenient

2026-02-08 • via Nuitee
J
Jasmine • couple • us
10
2026-02-08 • via Nuitee
C
Chevon • solo_traveller • us
3
2026-01-31 • via Nuitee
J
Jill • family_with_children • us
8
2026-01-30 • via Nuitee
G
Gregg • solo_traveller • us
6
Great staff, nice facility, very poor breakfast. Excellent location.
Pros:

It was a great location near the yellow line Metro stop. Very convenient. The rooms were quite ample in size and the bed was very comfortable. The two beds each seemed queen size though they were listed as smaller. I was very happy with that. I stayed four nights and never needed to have the towels or sheets changed because there were plenty to begin with. They did have a happy hour where you were able to get a couple of free drinks. The atrium was quite large and comfortable. The staff was excellent.

Cons:

There was also much not to like. Although the breakfast was free, it was the worst quality I’ve ever had of any breakfast at any hotel at any level of quality hotel. Even the utensils were very cheap metal and could bend easily while trying to cut the very tough waffles or bagels or anything that required that. The coffee was mediocre to bad. The selection of food was also poor although I guess it doesn’t matter if no matter what you have, of any variety, is going to be bad.

2026-01-27 • via Nuitee
A
Allen • couple • us
10
Outstanding place to stay. The Metro is right across the street and there are plenty of good restaurants nearby.
Pros:

Everything was perfect. From the welcome to the goodbye.

Cons:

The happy hour didn’t start until 5:30

2026-01-27 • via Nuitee
B
BRYNNER • extended_group • tw
8
2026-01-27 • via Nuitee
C
Christine • family_with_children • us
7
Excellent location!
Pros:

The breakfast has so many options! The rooms were very spacious. My favorite part is the trolly stop literally across the street!

Cons:

No bell service, have to lug your own suitcases.
Additional cost for parking, should be included with room.

2026-01-27 • via Nuitee
N
Nicole • solo_traveller • us
10
2026-01-27 • via Nuitee
K
Konrad • family_with_children • pl
9
2026-01-26 • via Nuitee
7
743layana • Couples
10
Wedding
Pros:

We cannot say enough amazing things about Sonia, the wedding coordinator at Embassy Suites Old Town Alexandria. From our very first interaction, Sonia was an absolute dream to work with. She is professional, incredibly organized, calm under pressure, and truly cares about her couples.
Sonia went above and beyond every step of the way. She was always responsive, patient, and attentive to even the smallest details. No question was ever too small, and no request felt like a burden—she handled everything with such grace and confidence that it immediately put us at ease. Her experience really shows, and it made the entire planning process smooth and stress-free.
On the wedding day, Sonia was phenomenal. Everything ran seamlessly and on time, and we were able to fully enjoy our day knowing she had everything under control. She anticipated needs before we even realized them and made sure every detail was executed perfectly. Our guests also commented on how well-organized and beautiful everything was.
If you are considering hosting your wedding at Embassy Suites Old Town Alexandria, having Sonia as your coordinator is truly a gift. She is an incredible asset to the hotel and a wonderful person to work with. Thanks to her dedication and expertise, our wedding day was absolutely perfect and more than we could have ever hoped for.

2026-01-25 • via Tripadvisor
F
firebear1961 • Business • Clayton, Johnston County, North Carolina
10
great and close
Pros:

Love Embassy Suites, great breakfast, great layout, Staff was super. Close to metro stop and great places to eat

2026-01-25 • via Tripadvisor
A
Aman1987 • Family • Washington DC, District of Columbia
10
Where Kindness Made All the Difference!
Pros:

My son is on the autism spectrum, and he absolutely loves staying at the Embassy Suites Old Town. I promised him we would come back, and bringing him and the rest of our family was truly special for us. Our stay was amazing. The staff were incredibly kind, patient, and welcoming, which meant more to us than words can express. They made our family feel safe, comfortable, and truly cared for. This hotel holds a very special place in our hearts, and we are so grateful for the wonderful experience.i would like to recognize the two professionals, Steven FOM and Aiden Bartender, who made our stay exceptionally memorable.
Thank you. Keep on keeping 💪

2026-01-24 • via Tripadvisor
V
Valeria Peacock • solo_traveller • us
10
Pros:

Everything was wonderful.

2026-01-24 • via Nuitee
M
michaelsnichols • Business • Murfreesboro, Tennessee
10
Good place to stay in the Washington D. C. area near White House and Capital Building, Library of Congress, Washington ,
Pros:

In Old Town Alexandria, Virginia the Embassy Suites is in close proximity to all of Old Town with several restaurants just out the door , a Whole Foods across the street and an available train station across the street. Breakfast at all Embassy Suites has omelettes made to order. Afternoon happy hour 5-7 pm complimentary beer or wine along with appetizers. Rooms are large with a large separate bedroom and decent sized bathroom. My only issue is the parking garages which are run by a third party company not Hilton and are everywhere in old town. The only free parking is Whole Foods garage and some restaurants comp parking for patrons.

2026-01-23 • via Tripadvisor
S
Shawn • couple • us
9
My staycation here was nice, location was great as well. Overall, I would stay here again.
Pros:

Breakfast was wonderful, the room was also nice and clean.

Cons:

The issue I was having was the parking no one told me that the room key was needed to get in and out of the garage. Nothing big but it would have been nice to have that information.

2026-01-22 • via Nuitee
A
Abbe S • family_with_children • us
8
Highly recommend
Pros:

Excellent location for access to transportation and Alexandria. Welcoming/helpful staff. Clean, comfortable and spacious room.

2026-01-22 • via Nuitee
Q
quatina • extended_group • us
10
Stay here or stay home!
Pros:

Welcoming was warm. Also, I was allowed an early check in. Location to metro was an added bonus. Whole Foods and coffee shops were in close proximity. Public transportation was amazing, and convenient. The trolley gave a friendly recording, about the history of old town. We lioved the cute shops Definitely enjoyed waking to a hot delicious breakfast. Each evening we wrapped up our day with conversation over complimentary happy hour! Thanks to the entire staff!

Cons:

We had absolutely no concerns or suggestions to improve. Management is doing a great job.

2026-01-21 • via Nuitee
L
Luisa • family_with_children • us
9
I would definitely return and recommend to friends.
Pros:

Delicious hot breakfast with a great selection.

Cons:

We had to wait in line to get our complimentary wine.

2026-01-20 • via Nuitee