Copthorne Hotel Newcastle

Hotels
Millennium
8.6 (276 reviews)
The Close, Quayside, Newcastle-upon-Tyne, England, NE1 3RT , Newcastle-upon-Tyne , GB

Facilities

Meeting rooms
Fitness facilities
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Complimentary drinks
Cons:
Cleanliness issues
Outdated furniture
Breakfast could be better

Categories

Cleanliness
7.74
Some reviews mention unclean and uninviting room, suggesting cleanliness issues.
Service
9.21
Many reviews highlight friendly and helpful staff, making service a strong point.
Location
9.25
Described as beautiful with good access to public transport and attractions, emphasizing a great location.
Room Quality
8.2
Rooms are spacious with great views but some mention outdated furniture.
Amenities
8.73
Most amenities rate well, including convenient parking and full breakfast.
Value for Money
8.69
Generally considered decent for the price based on location and amenities.
Food and Beverage
8.24
Breakfast options were good, but a few considered it average.
Overall Experience
8.71
Overall, guests enjoyed their stay and indicated they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:50

Property Description

Welcome to Copthorne Hotel Newcastle, where comfort meets exceptional convenience in the heart of Newcastle-upon-Tyne!

Recreational Amenities
Stay active and rejuvenated with our state-of-the-art fitness center or relax on the scenic terrace while enjoying breathtaking views of the city.

Dining Experience
Savor delectable meals at Quay 7 Restaurant, followed by a delightful drink at our bar/lounge, perfect for unwinding after a busy day.

Meeting and Event Facilities
Our versatile event spaces are ideal for hosting conferences and meetings, complemented by express check-out and laundry services for your convenience.

Don't miss the chance to experience the best of Newcastle—book your stay at Copthorne Hotel Newcastle today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NCL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.6
Based on 276 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 8.24
Overall Experience: 8.71
L
Lisa
10
Pros:

Good location, great room with a great view. Friendly staff.

2025-10-12 via Nuitee
P
Paul
10
Pros:

Very good

2025-10-12 via Nuitee
P
Phillip
10
Pros:

All nice clean fab service

2025-10-11 via Nuitee
P
Paul
10
Pros:

Great location not far from shops and bars

2025-10-09 via Nuitee
K
Kay
8
Nice hotel shame about the food.
Pros:

Lovely clean room, lovely view from the bay window, beds and pillows comfortable. Toiletries provided though don’t like shower curtain in bath. Would prefer a walk in shower as climbing over the bath is a real slip hazard. Furniture in room a little outdated but plenty of space in room to move around, tea and coffee making facilities and a fridge is a real bonus would have liked a bottle of water. Staff obliging but food served from the bar at lunchtime was poor, jacket potatoe tiny with virtually no filling, leaves and 2 cherry tomatoes for about £12 a rip off and tasted old and greasy. Sandwiches not that great quality either.

2025-10-09 via Nuitee
J
Jamie
6
Pros:

The stay was very good, location wise was perfect and it was great. However 2 things that let the experience down for our trip were that the thermostat wasn't working to adjust the temperature (we didn't realise this until late at night) it got rather cold and we had our children with us 5, 6 year olds which made it a rather unpleasant and uncomfortable experience at night. The other issue we had was that there was a siren going off every other 10 minutes within the vicinity of the hotel (sounded like a fire alarm) and this continued on all throughout the night, which also made it very difficult to sleep.

2025-10-08 via Nuitee
A
allan partner
8
Pros:

Restaurants nearby close to utility arena

2025-10-07 via Nuitee
L
Lisa
10
Pros:

Everything was perfect :)

2025-10-07 via Nuitee
M
Mrs sarah maylor
6
Pros:

Needs a refurb

2025-10-07 via Nuitee
M
Mohamed
10
Pros:

Perfect stay!

2025-10-05 via Nuitee
G
Guy
10
Pros:

Very happy. Nice hotel. Great views of river.

2025-10-05 via Nuitee
D
Dave
8
Pros:

Hotel was lovely, room was lovely, breakfast wasn't the best which was a little disappointing when everything else was so so good. Staff were incredible throughout though

2025-10-04 via Nuitee
T
Trevor
10
Pros:

Perfect with parking

2025-10-03 via Nuitee
J
Jamie
10
Pros:

Fit for purpose. Good location.

2025-10-02 via Nuitee
C
Christopher
10
Pros:

Great stay - club room had a fantastic view of the Tyne and was very spacious. Parking on site - nice and easy. We also had a couple of complementary drinks when we arrived and a nice full English breakfast before we left.

Bathroom a little dated but other than that we had a wonderful time. Would recommend to all.

2025-09-28 via Nuitee
E
Emin Mehmet
10
Little gem
Pros:

Kind and caring staff, beautiful location next to river; close to a lot of the lovely places to visit in New Castle. 10 mins from Central Station therefore close to metro, busses and train to anywhere you would like to venture if you want to. You can easily spend a couple of days around the walking distance anyways, nice scenery, nice restaurants and nice people. Glad we picked this hotel.

2025-09-27 via Nuitee
J
Jane
8
Pros:

Stayed several times. Staff are very helpful.
Large, clean rooms but the furniture is dated.The views of the river are great.
10 minutes walk to the shops, restaurants and bars in Newcastle. Easy access from main roads and a well it car park.

2025-09-26 via Nuitee
S
susan
10
Ideal night away
Pros:

Arrived early but room available. Receptionist very friendly,efficient and informative. Comfortable room. Good choice for breakfast. Ideal for one night stay in the city within easy walking distance to centre.

2025-09-26 via Nuitee
R
richard
10
Pros:

Anniversary get away, couldn't have picked a better hotel, top notch. Great view of the Tyne and 2 of the 7 bridges, had dinner both nights and thoroughly enjoyed them. Hotel has a warm and friendly atmosphere. Like Newcastle and didn't feel strange.

2025-09-22 via Nuitee
T
Tahir partner
8
Pros:

.

2025-09-22 via Nuitee