DoubleTree by Hilton St. John's Harbourview

Hotels
Doubletree by Hilton
8.4 (925 reviews)
2 Hill O' Chips , St. John's , ca

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Amazing staff
Beautiful location
Cons:
Noisy rooms
Issues with cleanliness

Categories

Cleanliness
7.54
Several reviews indicated issues such as outdated room and worn carpet.
Service
9.01
Most reviews mentioned very helpful and friendly staff, although a few noted some service issues.
Location
9.05
Guests praised the fantastic location and beautiful views.
Room Quality
8
Rooms were mostly comfortable but some issues reported, such as noise and a leaking shower door.
Amenities
8.03
Generally good amenities, but some reviews indicated areas needing improvement.
Value for Money
8.49
Good value noted, particularly for location and cleanliness.
Food and Beverage
8.54
Breakfast included and generally well-received, though some service issues mentioned.
Overall Experience
8.51
A mix of positive experiences with a few negatives, overall a satisfying stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:51

Property Description

Convenient Location
Situated in the heart of historic St. John's, our non-smoking hotel is just a stone's throw away from the bustling city center and top attractions.

Proximity to Key Landmarks
Explore Signal Hill, immerse yourself in the excitement at Mile One Stadium, or take care of business in the nearby corporate hub - all just a short distance from DoubleTree by Hilton St. John's Harbourview.

Modern Amenities
Enjoy complimentary high-speed wireless internet throughout your stay and take advantage of our well-equipped meeting and banquet spaces, perfect for both business and leisure travelers.

Experience the perfect blend of comfort and convenience at DoubleTree by Hilton St. John's Harbourview. Book now to secure your stay!

Important information:

Guests are required to show a valid, government issued photo identification and credit card upon check-in.

A continental breakfast is served only.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 15 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 50.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.4
Based on 925 reviews
Cleanliness: 7.54
Service: 9.01
Location: 9.05
Room Quality: 8
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 8.54
Overall Experience: 8.51
I
Irvine solo_traveller ca
4
Disappointed 😞
Pros:

The desk staff were pleasant and helpful

Cons:

The extra charges. Parking & wifi. Bed wasn't very comfortable and pillows too thick. Bathroom was nice & clean, shower in particular .
No microwave in room

2026-04-14 via Nuitee
F
frederic solo_traveller fr
10
2026-04-12 via Nuitee
J
Joy couple ca
7
Pros:

Great views

Cons:

Fees for parking.
Plus staff were not very friendly

2026-04-11 via Nuitee
P
Patrick couple ca
10
2026-04-10 via Nuitee
R
Ryan couple ca
8
2026-04-10 via Nuitee
I
Irvine couple ca
4
Disappointing
Pros:

Room was nice.

Cons:

All the extra charges. Wifi and parking. No microwave in the room.

2026-04-09 via Nuitee
C
Chafik couple ca
8
Great value
Pros:

Perfect location, very central, yet easy to get in and out of.
Comfortable room, with a fridge, and good coffee.
Also, quality soap, shampoo and lotion.
On our second stay we got upclassed to a harbor view, which we loved!

Cons:

That we had to pay for parking.

2026-04-08 via Nuitee
S
Sheldon couple ca
10
2026-04-05 via Nuitee
L
Lukas couple gb
10
Lovely stay on the Harbour!
Pros:

A lovely modern hotel close to the harbour front and downtown with an easy walk. A short 15min Taxi ride to/from St John’s Intl Airport and easy to grab Ubers/Taxis. The staff were all extremely friendly and helpful, especially at check-in when we checked-in early and got upgraded to a harbourview room. We also had a lovely meeting and conversation with our maid, Annie! The on-site restaurant also has excellent views, food and staff - we dined here for both breakfast and dinner which was delightful.

Cons:

N/A

2026-04-03 via Nuitee
T
Travis solo_traveller ca
10
2026-04-03 via Nuitee
A
Amber couple ca
5
It was okay. The room was lovely and comfy but there was no soap at all at the sink had to call down and ask for some, d
2026-03-29 via Nuitee
F
Fiona couple gb
7
2026-03-28 via Nuitee
P
Pauline couple ca
10
Lovely clean hotel in a great area
Pros:

Close to downtown

Cons:

All good

2026-03-27 via Nuitee
N
Natalie couple ca
10
2026-03-26 via Nuitee
G
Gérard family_with_children pm
7
2026-03-26 via Nuitee
S
Sarah couple ca
10
2026-03-26 via Nuitee
F
frederic solo_traveller fr
10
2026-03-21 via Nuitee
P
Patrick extended_group ca
9
Nice Place
Pros:

Nice Rooms

Cons:

Paying for Parking

2026-03-19 via Nuitee
H
Hart couple ca
8
2026-03-19 via Nuitee
L
Luisa family_with_children ca
10
Pros:

Perfect downtown location. Great views of the harbour and surrounding areas. Underground parking . The fresh baked oatmeal chocolate chip cookies were the best!

2026-03-19 via Nuitee