Fairfield Inn & Suites by Marriott San Antonio Airport/North Star Mall

Hotels
•
Fairfield Inn
7.7 (187 reviews)
88 Loop 410 North East , San Antonio , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Facilities for disabled guests
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Review Highlights

Pros:
Friendly staff
Good location
Cons:
Housekeeping issues
Old room quality
Limited food options

Categories

Cleanliness
6.85
There were issues with housekeeping and unclean items noted.
Service
8.81
Staff was reported to be friendly and helpful.
Location
8.85
Location was positively mentioned.
Room Quality
7.31
Rooms are described as old and in need of updates.
Amenities
7.34
Amenities were limited and there were complaints about breakfast options.
Value for Money
6.8
Value was questioned due to age and costs.
Food and Beverage
6.85
Breakfast options were very limited.
Overall Experience
8.81
Despite some negatives, guests found some positive aspects overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 14:49

Property Description

Convenient Location
Located just off I-410 and only 1 mile from San Antonio Airport, Fairfield Inn & Suites San Antonio Airport/North Star Mall offers easy access for travelers.

Amenities Galore
Enjoy the indoor pool, fitness center, and free Wi-Fi throughout the hotel. Start your day right with a complimentary hot breakfast served daily.

Nearby Attractions
Explore the nearby attractions with Fiesta Texas just a short 12-minute drive away and SeaWorld a convenient 20-minute drive from the hotel.

Experience comfort and convenience at Fairfield Inn & Suites San Antonio Airport/North Star Mall.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 5 per day.

Location

Guest Reviews

7.7
Based on 187 reviews
Cleanliness: 6.85
Service: 8.81
Location: 8.85
Room Quality: 7.31
Amenities: 7.34
Value for Money: 6.8
Food and Beverage: 6.85
Overall Experience: 8.81
S
Sharleen • couple • us
5
Pros:

The frost desk attendant was amazing!

Cons:

The pool was filled with drunk people

2026-02-10 • via Nuitee
S
Sandro • solo_traveller • gb
8
Really convenient location - nice breakfast too!
2026-01-04 • via Nuitee
B
Benavides • couple • us
10
Pros:

Clean

Cons:

Nothing

2025-12-11 • via Nuitee
W
Woods • solo_traveller • us
10
2025-12-06 • via Nuitee
A
A • solo_traveller • nl
8
Pleasant stay!
2025-11-19 • via Nuitee
L
Lauro • couple • us
9
2025-11-11 • via Nuitee
S
Silvia • couple • us
2
Decepcionante
Pros:

La ubicación

Cons:

Es muy viejo y muy caro y me cobraron $ 23.00 extra.

2025-10-29 • via Nuitee
M
Morris J. Booth • family_with_children • us
10
2025-10-23 • via Nuitee
T
Teresa • family_with_children • us
7
50/50
Pros:

We liked the location of property, the cleanliness of the room and their amenities. 😊

Cons:

Arrived at location past our check-in time of 3:00 pm around 4:30 pm ample time to have room ready yet we had to wait in line due to housekeeping delays and definitely did not like breakfast options and kitchen staff at all they were inattentive to keep up with stocking up on it and person in charge of it was abruptly pushy/somewhat rude...😒

2025-10-17 • via Nuitee
R
Ramon • couple • us
10
2025-10-14 • via Nuitee
C
Chieh-Hsiung • extended_group • tw
3
Cons:

停車需要另外付停車費,房間看起來較為老舊,晚上員工人數不足,到旅館時因為櫃台人員需要處理房客而造成櫃台無人

2025-10-13 • via Nuitee
M
Michael • family_with_children
4
Pros:

Good staff old property bad area had to pay for parking

2025-10-12 • via Nuitee
A
Abisai
10
Pros:

Nice and confortable. Heated Indoor pool closes at 11pm and good continental breakfast.

2025-10-12 • via Nuitee
V
Vince • family_with_children • us
8
2025-09-30 • via Nuitee
R
Rogelio • couple • us
10
2025-09-29 • via Nuitee
P
Philip
4
Unkept and poor for the price
Pros:

The breakfast was adequate as you would expect, but the waitstaff, Judy, was amazingly friendly and helpful. She was the best part od the experience. The street and parking lot had potholes and seemed hazardous to many vehicles. The pricing for parking was high and unnecessary for the condition of the lot. The air conditioning in the room would not adjust and kept running even when it was turned off which is not bad for Texas heat, but it still was not functional. The shower head was broken and sprayed in all directions despite any attempt to adjust the sprayer settings. The tiel in the bathroom floor was loose and the grout was breaking and sitting on the tile. Overall, not a pleasant stay for the price paid. My wife and I were disappointed that we boiked for 2 nights and had to stay both but didn't want to lose the money we already paid. We love San Antonio and usually stay at other brands of hotels. We will definitely avoid this one and return to our normal.

2025-09-22 • via Nuitee
T
Timothy
6
Pros:

PAY PARKING. Front desk staff (3) were nice but I received different stories about possible fees including not knowing whether I was charged every time I entered and exited.
Parking company is same that operates several lots at SAT airport so I already had the APP on my phone but even the text messages regarding parking at these 2 hotel motels was mysterious and not concise about what I was paying...daily or on every exit?

2025-09-21 • via Nuitee
G
Garcia • solo_traveller • us
7
2025-09-19 • via Nuitee
M
Matt • family
10
Pros:

Staff were very friendly. Breakfast was good.

2025-09-14 • via Nuitee
M
mary • family_with_children • us
9
2025-09-12 • via Nuitee