SureStay Hotel by Best Western Seaside Monterey

Hotels
SureStay Hotel by Best Western
7 (1103 reviews)
1893 Fremont Boulevard , Seaside , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Family rooms
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Service inconsistency
Poor food options

Categories

Cleanliness
6
Multiple mentions of cleanliness issues, including bugs and broken blinds.
Service
8
Staff were generally friendly and helpful, although there were some service hiccups.
Location
7.5
The location was convenient, but issues were mentioned regarding noise and safety.
Room Quality
6.5
Rooms noted as clean, but issues with hot water and broken amenities were highlighted.
Amenities
7.5
Good amenities like breakfast, but some lacked availability and quality.
Value for Money
8
Some overall positive sentiment regarding value, despite certain complaints.
Food and Beverage
6
Breakfast was mentioned as subpar and inconsistent in availability.
Overall Experience
6.5
Mixed reviews overall, with many complaints balanced by some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:53

Property Description

Convenient Location near Downtown Monterey
Located just a 10-minute drive from downtown Monterey, SureStay Hotel by Best Western Seaside Monterey offers a perfect blend of proximity and tranquility.

Comfortable Rooms with Essential Amenities
Each air-conditioned guest room at SureStay Hotel by Best Western Seaside Monterey is equipped with cable TV, free local calls, a microwave, and a refrigerator, ensuring a comfortable stay for every guest.

Free On-Site Parking and Nearby Attractions
Enjoy the convenience of free on-site parking at SureStay Hotel by Best Western Seaside Monterey. Explore popular attractions like the Monterey Bay Aquarium and California State Monterey Bay, both just a short drive away.

Experience comfort and convenience at SureStay Hotel by Best Western Seaside Monterey - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7
Based on 1103 reviews
Cleanliness: 6
Service: 8
Location: 7.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 6.5
C
Caleb couple us
8
Pros:

Free food!

2026-01-27 via Nuitee
L
Laura family_with_children us
7
Good but needs improvement in temperature control.
Pros:

Clean room, clean linens, lots of space, kitchenette was a pleasant surprise.

Cons:

It's very cold on January evenings. Heater in queen room was good. Room with two full beds was freezing. My son did not sleep well with no heat in that room. I recommend putting a space heater in that room.

2026-01-26 via Nuitee
J
Joseph Majtenyi family_with_children ca
7
Decent value for the price.
Pros:

Rooms were clean, walls looked like they were recently painted, beds are comfortable, good TV, excellent coffee

Cons:

Rooms and bathrooms are small, breakfast room is really tiny, breakfast is meager, no hot food items

2026-01-26 via Nuitee
N
Norman couple ie
7
Good apart from the hidden costs
Pros:

Fine. Close to Monterey and scenic Pacific Highway

Cons:

The Price quoted was not the one charged.

2026-01-24 via Nuitee
C
ChengFu family_with_children tw
8
2026-01-23 via Nuitee
L
Ludovic couple fr
10
Pros:

Parking gratuit personnels agréables chambre propre

Cons:

Rien

2026-01-20 via Nuitee
T
Tammy couple us
1
2026-01-19 via Nuitee
G
Gerlie family_with_children us
4
You get what you pay for—not coming back to this hotel.
Pros:

Close to the restaurants.

Cons:

The room was dirty, the room was small, and the breakfast area was too small for all the guests to get food for breakfast.

2026-01-19 via Nuitee
M
mariano family_with_children ar
5
Solo para pasar la noche.
Pros:

La verdad nada.

Cons:

Es un hotel muy básico hasta el mismo desayuno. Es para pasar la noche y nada más que eso.

2026-01-19 via Nuitee
D
Diana family_with_children de
6
Für eine Übernachtung ok, aber auf keinen Fall länger
Pros:

Zimmer sauber, Ausstattung ok

Cons:

Frühstück sehr spartanisch, kaum Sitzmöglichkeiten, Gäste rannten sich ständig im Weg rum und Essenszeit nur bis 09.00 Uhr!

2026-01-19 via Nuitee
A
angela extended_group us
4
Would not recommend this hotel
Cons:

No soap included in the room. Water for shower could have been hotter. Very limited TV channel selection

2026-01-19 via Nuitee
N
Nicole family_with_children us
2
Nice staff, but dirty and very poor value for your money.
Pros:

The staff was nice and location was good. Not too far from where we wanted to go.

Cons:

The value for what we got was terrible. When I'm spending almost $400 for one night, I at least expect the room to be clean. The room was dirty and smelled like mold. It was very run down too. Floor boards coming up and just dingy. The coffee was terrible and the free breakfast was very sad. I definitely would not recommend this hotel and would not stay again.

2026-01-19 via Nuitee
K
Karla family_with_children us
7
It was decent mostly picked for convenience of places around.
Pros:

It was close to many things and the beach

Cons:

There were issues and could not get through tovthe front deak and most of the time there is no one at the front desk.
The room smelled like completely with bleach, but seems like it was not sweeped the floor was dusty and dirty. Continental breakfast was decent but no employee around even for a good morning

2026-01-19 via Nuitee
J
Jose couple us
9
2026-01-19 via Nuitee
M
María Valeria family_with_children ar
7
Bueno, economico, ruidoso
Pros:

Buen precio, limpio, con free parking, desayuno incluido basico pero bien. Habitación con 3 camas dobles difícil de encontrar.

Cons:

Ruidoso. Afuera de la habitación se armó un encuentro de huéspedes con cerveza hasta avanzada la noche y era difícil poder dormir

2026-01-19 via Nuitee
A
Adriana couple us
8
2026-01-17 via Nuitee
T
Tanya family_with_children us
10
2026-01-15 via Nuitee
B
Brianna extended_group us
5
Cons:

There was a shooting across the street the first night of our stay. The heater didn’t work in 1 room and the other room filled with water near the heater & door while raining. All night the people upstairs sounded like they were moving furniture which let us up.

2026-01-15 via Nuitee
R
Richard family_with_children us
8
2026-01-04 via Nuitee
M
Magdas World family_with_children de
9
Pros:

Sehr freundlich gestaltet, schneller Check in, sauber, hübsch eingerichtet, bequemes Bett

Cons:

Meine Freundin war gestürzt und wollte an der Rezeption nach einem Pflaster fragen (es war vormittags). Nach mehrmaligem klingeln sind wir in einen Supermarkt gefahren um Pflaster zu kaufen

2026-01-01 via Nuitee