SureStay Hotel by Best Western Seaside Monterey

Hotels
•
SureStay Hotel by Best Western
7 (1164 reviews)
1893 Fremont Boulevard , Seaside , us
+1 831-394-8566

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Service inconsistency
Poor food options

Categories

Cleanliness
6
Multiple mentions of cleanliness issues, including bugs and broken blinds.
Service
8
Staff were generally friendly and helpful, although there were some service hiccups.
Location
7.5
The location was convenient, but issues were mentioned regarding noise and safety.
Room Quality
6.5
Rooms noted as clean, but issues with hot water and broken amenities were highlighted.
Amenities
7.5
Good amenities like breakfast, but some lacked availability and quality.
Value for Money
8
Some overall positive sentiment regarding value, despite certain complaints.
Food and Beverage
6
Breakfast was mentioned as subpar and inconsistent in availability.
Overall Experience
6.5
Mixed reviews overall, with many complaints balanced by some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:53

Property Description

Convenient Location near Downtown Monterey
Located just a 10-minute drive from downtown Monterey, SureStay Hotel by Best Western Seaside Monterey offers a perfect blend of proximity and tranquility.

Comfortable Rooms with Essential Amenities
Each air-conditioned guest room at SureStay Hotel by Best Western Seaside Monterey is equipped with cable TV, free local calls, a microwave, and a refrigerator, ensuring a comfortable stay for every guest.

Free On-Site Parking and Nearby Attractions
Enjoy the convenience of free on-site parking at SureStay Hotel by Best Western Seaside Monterey. Explore popular attractions like the Monterey Bay Aquarium and California State Monterey Bay, both just a short drive away.

Experience comfort and convenience at SureStay Hotel by Best Western Seaside Monterey - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRY

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7
Based on 1164 reviews
Cleanliness: 6
Service: 8
Location: 7.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 6.5
T
Thomas • solo_traveller • de
7
2026-08-05 • via Nuitee
T
TETIANA • family_with_children • us
7
2026-08-05 • via Nuitee
V
Victoria • solo_traveller • us
4
Pros:

A liked how close it was to everything.

Cons:

I asked for towels 2 hours before checkout than another time an hour before and still never got towels to shower.

2026-08-05 • via Nuitee
C
Claudia • couple • us
7
Clean, convenient, and great breakfast for a short stay.
Pros:

The location was secure, quiet, and convenient. Breakfast was an upscale continental style with a nice coffee machine.

2026-08-05 • via Nuitee
C
Cynthia • solo_traveller • us
6
Average place I know price was low but sure was not happy about no coffee maker
Cons:

The info and pics show coffee maker in room, and the breakfast shows waffle maker and instead it was toaster waffles, no thank you we left and had breakfast elsewhere, you need to update your site telling no coffee maker maker really why???? And also it’s toaster waffles, that was one reason I stayed there I’ve never been where no coffee maker in room

2026-08-04 • via Nuitee
J
Jsanch70 • solo_traveller • us
10
2026-08-03 • via Nuitee
C
Chloe • family_with_children • us
8
Nice area, comfortable stay. The beds are not too comfortable and noisy they could be updated, bring you own comforter o
Pros:

Great location and walking distance to restaurants stores, the rooms were close to the office, there was a nice outside area to picnic for breakfast, the young man at the reception dest was very polite and happy to help even at night when we needed extra towels

Cons:

Parking gets packed out of nowhere so don’t be out too late or you will have to park away from your room

2026-07-25 • via Nuitee
N
Natosha • family_with_children • us
3
Uncomfortable, sketchy, loud. Unfortunately, not worth the price. The location is decent outside of the property being c
Pros:

Close to food and gas.

Cons:

Dirty, breakfast was non existent with no coffee in the room or at breakfast. Cracked uneven floor in the bathroom. Hotel balcony across the way has a direct view into the shower if the window is open.

2026-07-25 • via Nuitee
J
John • family_with_children • us
10
2026-07-23 • via Nuitee
G
giorgio • family_with_children • it
6
2026-07-22 • via Nuitee
P
Pedro • couple • us
6
Pros:

That it was available at the last minute

Cons:

The receptionist was not friendly, the room was clean but just that, not deep clean you can see that they don’t put effort on the cleaning, and for that price it’s not worth it

2026-07-20 • via Nuitee
W
wayne • family_with_children • us
5
2026-07-19 • via Nuitee
J
Juana • family_with_children • us
9
2026-07-15 • via Nuitee
J
jean claude • solo_traveller • fr
6
Déçu pour un Best Western
Pros:

La literie est de bonne qualité

Cons:

La salle du faux petit dej : 8 place
Le petit dej.....nul
La porte de la salle de bain cassé , signalé.....et sans action
Pas de cafe dispo ao lobby

2026-07-12 • via Nuitee
N
nobileau • solo_traveller • fr
5
Pros:

Pas très loin du centre-ville.

Cons:

Chambre exiguë, petit déjeuner inexistant dans une minuscule salle.

2026-07-12 • via Nuitee
C
Clutch • couple • us
10
It was nice and relaxing
Pros:

How close it was to my destination for work. I liked the fast service I got when one of the appliances didn’t work. And fast customer service.

Cons:

Maybe more things in the hotel that I could use. Complimentary breakfast would be nice. Maybe a recommendation of places to go.

2026-07-11 • via Nuitee
N
Natalie • family_with_children • us
1
2026-07-10 • via Nuitee
M
Mike • family_with_children • us
7
Pros:

Nice room.

Cons:

Only 1 mirror

2026-07-09 • via Nuitee
M
Marcela • extended_group • us
8
2026-07-07 • via Nuitee
V
Violet • family_with_children • us
7
2026-07-07 • via Nuitee