SureStay Hotel by Best Western Seaside Monterey

Hotels
SureStay Hotel by Best Western
7 (1196 reviews)
1893 Fremont Boulevard , Seaside , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Garden
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good value for money
Cons:
Cleanliness issues
Service inconsistency
Poor food options

Categories

Cleanliness
6
Multiple mentions of cleanliness issues, including bugs and broken blinds.
Service
8
Staff were generally friendly and helpful, although there were some service hiccups.
Location
7.5
The location was convenient, but issues were mentioned regarding noise and safety.
Room Quality
6.5
Rooms noted as clean, but issues with hot water and broken amenities were highlighted.
Amenities
7.5
Good amenities like breakfast, but some lacked availability and quality.
Value for Money
8
Some overall positive sentiment regarding value, despite certain complaints.
Food and Beverage
6
Breakfast was mentioned as subpar and inconsistent in availability.
Overall Experience
6.5
Mixed reviews overall, with many complaints balanced by some positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 19:53

Property Description

Convenient Location near Downtown Monterey
Located just a 10-minute drive from downtown Monterey, SureStay Hotel by Best Western Seaside Monterey offers a perfect blend of proximity and tranquility.

Comfortable Rooms with Essential Amenities
Each air-conditioned guest room at SureStay Hotel by Best Western Seaside Monterey is equipped with cable TV, free local calls, a microwave, and a refrigerator, ensuring a comfortable stay for every guest.

Free On-Site Parking and Nearby Attractions
Enjoy the convenience of free on-site parking at SureStay Hotel by Best Western Seaside Monterey. Explore popular attractions like the Monterey Bay Aquarium and California State Monterey Bay, both just a short drive away.

Experience comfort and convenience at SureStay Hotel by Best Western Seaside Monterey - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MRY

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7
Based on 1196 reviews
Cleanliness: 6
Service: 8
Location: 7.5
Room Quality: 6.5
Amenities: 7.5
Value for Money: 8
Food and Beverage: 6
Overall Experience: 6.5
J
Jerry solo_traveller us
10
Pros:

The manager was extremely pleasant. The rooms were delightful. Very clean very fresh smelling. We had a very comfortable enjoyable time!

Cons:

I didn't like the fact that I had to leave! LOL who does

2026-08-29 via Nuitee
E
enrica* solo_traveller it
8
Pros:

Camera spaziosa e parcheggio

Cons:

Moquette in camera, poco igienica e colazione un po' scarsa

2026-08-24 via Nuitee
R
Robert couple us
5
2026-08-24 via Nuitee
F
Francesco family_with_children it
6
2026-08-23 via Nuitee
L
Laura family_with_children us
5
Pros:

I am early riser so I was expecting to get some coffee while we waited for breakfast to be opened at 7 am. But nothing happened for coffee drinkers. Even no coffee maker in a room. Ended up we walked to a restaurant.

Cons:

N/a

2026-08-22 via Nuitee
C
Cindy couple ca
8
Close to Monterey for a good price
Pros:

Newly renovated - comfortable bed and big bathroom

Cons:

Parking was tight and breakfast room is small

2026-08-22 via Nuitee
D
Deschamps family_with_children fr
5
Cons:

Pas insonorisé du tout, on entend les voisins. Petit déjeuner pas adapté aux nombres de personnes de l’hôtel.

2026-08-21 via Nuitee
X
X Anonimo solo_traveller it
9
2026-08-20 via Nuitee
L
Lisa family_with_children us
1
I would rather drive for seven hours back home than stay another night.
Pros:

I appreciated that the facility was conveniently located near the university. However, I must admit that I don’t have anything positive to say about the actual facility itself.

Cons:

I was disappointed that the establishment had people out late in the evening drinking alcohol and being extremely loud, disturbing other guests who were trying to sleep. They slammed doors loudly and talked excessively, as if no one else was around. Regrettably, I had already paid for two nights and couldn’t get a refund, so I still decided to leave after only one night.

2026-08-20 via Nuitee
C
Cynthia couple us
6
Pros:

Close to a great Italian restaurant

Cons:

No coffee maker in room nor a waffle maker as pictured there were frozen waffles to put in toaster. You need to update pictures of room with no coffee maker and the breakfast without the waffle maker otherwise good place

2026-08-19 via Nuitee
G
Guoping couple cn
8
2026-08-18 via Nuitee
J
Jorge Carbonell solo_traveller mx
6
Pros:

precio

Cons:

el agua no salía caliente y la habitación la esperaba un poco más amplia

2026-08-14 via Nuitee
D
Dzmitry couple us
8
2026-08-11 via Nuitee
R
raul family_with_children us
6
It was ok, wouldn’t go back.
Pros:

Area was nice felt safe. No one bothered us. The property was quiet as well.

Cons:

The room was dirty. My son’s feet and legs were black from crawling around. Staff stops working at 10pm so anything overnight you’re on your own. Parking was bit tight.

2026-08-11 via Nuitee
G
Govindan family_with_children us
5
Not going back
Pros:

Premade stuff, nothing fresh. No coffee maker in the room.

Cons:

Coffee maker were listed as part of the booking, but it was not there. Floor was not clean, bathroom is really old and doesn't look maintained. They don't have conditioner or even a pen to borrow.

2026-08-10 via Nuitee
A
Angela family_with_children us
3
I do not intend to come back.
Pros:

The room was clean.

Cons:

The mattress caused me significant back pain. The AC was SO LOUD we could not use it. In general, the hotel was very loud due to loud guests and loud street noises, but I realize that cannot be helped and would not hold that against management. However, it took about 15 minutes to get hot water in the shower. How do you not have hot water? Also disappointed in the breakfast selection... the front desk attendant was very nice though.

2026-08-10 via Nuitee
P
Petersen extended_group nl
7
Pros:

Convenient place for a short stop
A few nice restaurants are close by
Easy to park your car
Despite the breakfast being very small to fit us all inside, they had what we needed: there was space to sit outside, so not such a biggie

Cons:

The bathtub was making squeaky noises, and the shower hose was situated too low for tall people.
The room was a bit outdated

2026-08-09 via Nuitee
T
Thomas solo_traveller de
7
2026-08-05 via Nuitee
V
Victoria solo_traveller us
4
Pros:

A liked how close it was to everything.

Cons:

I asked for towels 2 hours before checkout than another time an hour before and still never got towels to shower.

2026-08-05 via Nuitee
C
Claudia couple us
7
Clean, convenient, and great breakfast for a short stay.
Pros:

The location was secure, quiet, and convenient. Breakfast was an upscale continental style with a nice coffee machine.

2026-08-05 via Nuitee