University Arms, Autograph Collection

Hotels
Autograph Collection
8.5 (1684 reviews)
Regent Street , Cambridge , gb

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty carpets
Expensive parking

Categories

Cleanliness
7.21
Carpets were filthy and not cleaned properly.
Service
9.18
Staff were professional, friendly, and helpful.
Location
9.22
Excellent location in Cambridge, perfect for experiencing the city.
Room Quality
8.67
Well-appointed rooms with comfortable beds.
Amenities
8.2
Decent facilities, but some improvements needed in housekeeping.
Value for Money
8.16
Prices acceptable for the services provided, but parking was expensive.
Food and Beverage
8.71
Breakfast buffet was delicious with a good variety.
Overall Experience
8.68
Overall enjoyable stay with a few improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:32

Property Description

Luxurious Rooms and Suites with Stunning Views
University Arms, Cambridge, boasts 192 rooms and suites offering breathtaking views of Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. Some rooms even feature a balcony for a touch of outdoor relaxation.

Gastronomic Delights at Parker's Tavern
Indulge in a culinary journey at Parker's Tavern, where guests can enjoy a cocktail at the bar or savor delectable dishes at the brasserie. The daily breakfast options cater to every palate with continental, buffet, or à la carte choices.

Convenient Location and Fitness Facilities
Located in the heart of Cambridge City Centre, the hotel is just steps away from major attractions like the Museum of Archaeology and Anthropology. Guests can stay active at the fitness room and seek local recommendations from the 24-hour front desk staff.

Book your stay at University Arms, Autograph Collection, for an unforgettable Cambridge experience.

Important information:

Some of the rooms are accessed via the stairs as they are not serviced by the elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1684 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
D
Diana couple gb
10
Would recommend. Outstanding staff.
Pros:

Exceptional staff.

Cons:

Bed too hard.

2026-05-15 via Nuitee
P
Paul couple gb
5
2026-05-14 via Nuitee
F
fspanaki family_with_children gr
10
2026-05-11 via Nuitee
A
aliza solo_traveller il
7
Pros:

מיקום מעולה

Cons:

מלון ישן, חדר קטן וחשוך ללא חלון שניתן לפתוח, מזרון לא נח! ארוחת בוקר דלה מאוד.

2026-05-09 via Nuitee
O
Oliver couple es
6
A mostly comfy stay in a great location, let down by some noise from an event during one night.
Pros:

The room was spacious enough and comfy; the shower was particularly good. The staff were all very friendly as well.

Cons:

The only big frustration was that they had an event on Saturday night and we could hear the music playing until 2am. This was surprising since we were on the top floor. Obviously I have no problem with the hotel holding events, but I expected better sound insulation from a hotel of this quality.

2026-05-09 via Nuitee
J
Jan Rolf couple no
5
Pros:

Nice staff

Cons:

Tired - had to change rooms: no hot water!!
Actually; NO water from the tap. Low water pressure in
the shower!

2026-05-04 via Nuitee
N
Nathan couple gb
10
Will book again soon
Pros:

Exceptionally good service

2026-05-04 via Nuitee
J
Joanne family_with_children us
10
2026-05-03 via Nuitee
M
Mary couple gb
10
Pros:

All staff were very warm & accommodating to all our requests, resulting in a fantastic stay.

2026-05-03 via Nuitee
J
Jess solo_traveller gb
10
2026-05-02 via Nuitee
J
Jackie couple gb
5
Lovely hotel but couldn’t sleep
Pros:

Property very central, staff lovely but bed uncomfortable and pillows much too soft. I didn’t get much sleep, which is a shame as the hotel seemed great and the breakfast was lovely

Cons:

Pillows and a hard bed

2026-05-02 via Nuitee
M
Michael couple gb
7
Pros:

The building is very interesting and in a decent location if some distance from the main universities.

Cons:

Smallish room with two stains on the main carpet arrear.
Breakfast nothing special and spoilt by too many loud Americans.

2026-04-29 via Nuitee
M
Maria couple gb
5
It was over priced but we had a wonderful weekend of weather.
Pros:

The breakfast, the room was small.

Cons:

When we arrive, our toliet in our room didn't work. But without a couple of hours, this was fixed.

2026-04-27 via Nuitee
T
Tony solo_traveller au
9
Pros:

The staff on reception, exceptional

Cons:

Nothing comes to mind

2026-04-26 via Nuitee
M
Marcus couple no
10
2026-04-25 via Nuitee
S
Steve couple gb
2
Disappointing having to move rooms on a one night stay
Pros:

TV in the room we booked did not work therefore moved rooms to a lower standard room. Was told 10% would be deducted from bill. We asked if this would be 10% off original room or lower grade room - no one knew. When we booked out they still did not know and said they would hav to wait until a manager came in and would let us know?

Cons:

As above. When paying these rates I would expect a poor TV service. Travel lodge seem to have their TVs working?

2026-04-23 via Nuitee
C
Collard solo_traveller gb
8
Pros:

Location, friendly and helpful reception and restaurant staff, great bathroom!

Cons:

Room was much too hot - fortunately it had an opening window

2026-04-20 via Nuitee
L
Lucy couple gb
10
Pros:

Beautiful venue, ideally located a short walk from the venue. Bedrooms are gorgeous and so cosy. Lovely details.

2026-04-19 via Nuitee
solo_traveller gb
9
2026-04-18 via Nuitee
A
Amalya couple gb
10
Beautiful hotel in the heart of Cambridge, comfortable and well designed rooms, friendly and accommodative staff.
Pros:

Location, beautiful hotel and rooms, clean, comfortable bed.

Cons:

Nothing.

2026-04-18 via Nuitee