University Arms, Autograph Collection

Hotels
•
Autograph Collection
8.5 (1670 reviews)
Regent Street , Cambridge , gb

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Dirty carpets
Expensive parking

Categories

Cleanliness
7.21
Carpets were filthy and not cleaned properly.
Service
9.18
Staff were professional, friendly, and helpful.
Location
9.22
Excellent location in Cambridge, perfect for experiencing the city.
Room Quality
8.67
Well-appointed rooms with comfortable beds.
Amenities
8.2
Decent facilities, but some improvements needed in housekeeping.
Value for Money
8.16
Prices acceptable for the services provided, but parking was expensive.
Food and Beverage
8.71
Breakfast buffet was delicious with a good variety.
Overall Experience
8.68
Overall enjoyable stay with a few improvements needed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:32

Property Description

Luxurious Rooms and Suites with Stunning Views
University Arms, Cambridge, boasts 192 rooms and suites offering breathtaking views of Parker’s Piece, historic Regent Street, and the hotel’s inner courtyard. Some rooms even feature a balcony for a touch of outdoor relaxation.

Gastronomic Delights at Parker's Tavern
Indulge in a culinary journey at Parker's Tavern, where guests can enjoy a cocktail at the bar or savor delectable dishes at the brasserie. The daily breakfast options cater to every palate with continental, buffet, or à la carte choices.

Convenient Location and Fitness Facilities
Located in the heart of Cambridge City Centre, the hotel is just steps away from major attractions like the Museum of Archaeology and Anthropology. Guests can stay active at the fitness room and seek local recommendations from the 24-hour front desk staff.

Book your stay at University Arms, Autograph Collection, for an unforgettable Cambridge experience.

Important information:

Some of the rooms are accessed via the stairs as they are not serviced by the elevator.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: STN

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for £55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 1670 reviews
Cleanliness: 7.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.2
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.68
M
Marcus • couple • no
10
2026-04-25 • via Nuitee
S
Steve • couple • gb
2
Disappointing having to move rooms on a one night stay
Pros:

TV in the room we booked did not work therefore moved rooms to a lower standard room. Was told 10% would be deducted from bill. We asked if this would be 10% off original room or lower grade room - no one knew. When we booked out they still did not know and said they would hav to wait until a manager came in and would let us know?

Cons:

As above. When paying these rates I would expect a poor TV service. Travel lodge seem to have their TVs working?

2026-04-23 • via Nuitee
C
Collard • solo_traveller • gb
8
Pros:

Location, friendly and helpful reception and restaurant staff, great bathroom!

Cons:

Room was much too hot - fortunately it had an opening window

2026-04-20 • via Nuitee
L
Lucy • couple • gb
10
Pros:

Beautiful venue, ideally located a short walk from the venue. Bedrooms are gorgeous and so cosy. Lovely details.

2026-04-19 • via Nuitee
• solo_traveller • gb
9
2026-04-18 • via Nuitee
C
Carla • extended_group • au
8
Gorgeous old building, wonderful staff and great food.
Pros:

Gorgeous property

Cons:

The bathroom was freezing. Couldn’t get the floor heating to switch on

2026-04-18 • via Nuitee
A
Amalya • couple • gb
10
Beautiful hotel in the heart of Cambridge, comfortable and well designed rooms, friendly and accommodative staff.
Pros:

Location, beautiful hotel and rooms, clean, comfortable bed.

Cons:

Nothing.

2026-04-18 • via Nuitee
A
andrew • couple • gb
9
very good
Pros:

Walk in shower and service for my 86 year old Mum was generally very good

Cons:

breakfast was quite slow and not cheap

2026-04-17 • via Nuitee
T
Thomas • couple • gb
6
Great location but staff need to learn how to clean tables properly. Beautiful longer and bar area but it won’t stay tha
Pros:

Great location - very central and nice to be beside Parkers Piece

Cons:

Lack of quiet seating - Wedding reception on Saturday and guests took over the lounge and bar area. Not fun for regular hotel guests.

2026-04-17 • via Nuitee
D
Deborah • family_with_children • gb
10
Super! Best hotel I have ever stayed in!
Pros:

The whole atmosphere! All the staff were kind and extremely professional. The concierge, Toby, was phenomenally helpful and kind especially to my elderly mother who loved every minute of her birthday stay away

2026-04-16 • via Nuitee
C
Carmella • solo_traveller • gb
10
Pros:

The Staff, atmosphere, location were excellent.
The hot buffet was lovely and the range of breads excellent. Also the melon bowls and yogurt pots were good

Cons:

The cold meat and cheese buffet at breakfast, felt it needed to be sitting on a cooler.

2026-04-12 • via Nuitee
M
Michael • couple • gb
4
I'd choose somewhere else offering a better room and price.
Pros:

The location

Cons:

The room is old fashioned and didn't reflect the standard I expected for a "superior' room and the price.

2026-04-10 • via Nuitee
A
Andy wilson • family_with_children • gb
10
2026-04-09 • via Nuitee
S
Sofia • couple • gb
7
Pleasant stay with great location
Pros:

Great location and brilliant service from the staff.

Cons:

Breakfast was average. Limited options in my opinion.

2026-04-07 • via Nuitee
B
Beverly • solo_traveller • gb
9
Great location, fantastic room, excellent service!
Pros:

Brilliant location, really comfortable bed, and a spacious room with a balcony overlooking the park. Everything we were looking for on a weekend away in Cambridge!

The staff were great on reception and the concierge, Charles, was a particular star.

Cons:

Small things. The TV reception comes via the internet and was prone to slowing and buffering. The shower water took a while to get hot, then went cold, then hot again.

2026-04-06 • via Nuitee
D
Daria • solo_traveller • ru
10
2026-04-05 • via Nuitee
L
Lesley • couple • gb
8
Great location for our stay. Comfortable, clean & friendly staff.
Pros:

Convenience - it’s closed to the town centre

Cons:

Very small room with a small window above head height. Breakfast service could be a bit smoother

2026-04-05 • via Nuitee
M
MAX • couple • gb
10
2026-04-05 • via Nuitee
L
Lorna • solo_traveller • gb
8
Our stay was lovely celebrating the birthday of our niece. We would return.
Pros:

Great location. Lovely bar and restaurant. Very helpful welcoming staff.

Cons:

Disappointed the bar was closed when we returned to the hotel after a college dinner, I thought hotel bars stayed open for guests.
Possibly the hotel requires more than 2 lifts. It was quite busy at times.

A few niggles with room. A light bulb on bedside table not working, it was sorted but you would think housekeeping would check lights as part of the cleaning process.
Also the curtains were not hanging properly and couldn’t be completely closed. There were a number of curtain hooks missing, they were drooping and looked quite old and tired. Not a major issue but a niggle all the same.

2026-04-04 • via Nuitee
E
eleni • family_with_children • gb
10
2026-04-02 • via Nuitee