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Facilities
Property facilities
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Shared lounge/TV area
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Board games/puzzles
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Concierge service
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Kid meals
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Outdoor furniture
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Fruits
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Pet bowls
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Pet basket
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Golfing on site
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Covered parking
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Secured parking
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Historic Charm in the Heart of Norwich
AA Rosette Restaurant and Casual Dining Menu
Indulge in exquisite dining experiences at the AA Rosette Restaurant or opt for a more laid-back meal with the Casual Dining menu, catering to all tastes.
Luxurious Rooms with Modern Amenities
Experience comfort and convenience in our rooms featuring modern bathrooms, satellite TV, and tea/coffee facilities. The blend of contemporary comforts and historic charm will make your stay unforgettable.
Convenient Location and Onsite Amenities
Explore the vibrant Tombland area from our centrally located hotel. Enjoy a drink at the oak-panelled Maids Head Bar or pamper yourself at the onsite beauty salon, Best Beauty. Book now for a perfect blend of history and luxury.
Children/Extra Beds:
Please enter requests for extra child beds and/or cots, noting the age of the child, in the comments box when booking.
Group Bookings:
Reservations for 6 or more rooms made under the same name and for the same arrival date will be classed as a group booking and may require a deposit or full pre-payment before the date of arrival.
Please note that only dogs are allowed. A supplement of GBP 10 per pet, per night will be applied.
When booking [5] rooms or more, different policies and additional supplements may apply.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and costs GBP 8 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £10 per person per night when using an available cot.
Children up to and including 15 years old stay for £10 per person per night when using an existing bed.
People 2 years old and over stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Well situated close to Norwich Cathedral. Convenient car parking. Delightful helpful staff. Comfortable bed.
Location. Good quality finishes and toiletries. Lots of nice touches. Free parking. Plenty of social areas.
Couldn’t open the bathroom window.
The location of the hotel next to the Cathedral, with an easy walk into the centre, was superb. Our room was comfortable, very clean and well appointed. We found the staff very welcoming and friendly. The breakfast is excellent, with plenty of variety for a cooked or continental help yourself buffet.
Much depends on your budget as to which rooms to afford. Even the basic, but comfortable Executive Double Room is expensive and the larger rooms in the older part very expensive, but palatial. We disliked the £10 a day charge for parking and thought the £18 a day for continental breakfast high, which was included as part of our package.
Excellent Hotel in an Excellent Location, Stayed many times and the staff are constantly providing the best experience ,
Team proactively considered what room was best for us with a pram and where to pop us, worked well. Breakfast was well marked for allergens which was also helpful and there was a lot of information around things to do locally.
very happy overall no concerns.
I stayed in a beautiful suite that had everything I needed. The location was ideal for restaurants, bars and my work venue. Breakfast was delicious with a whole host of options to cover varied dietary needs. The staff were top drawer.
Excellent location with small car park on first come first served basis.
Good size room.
Good range of breakfast items with specials that can be ordered as requested.
Did not try any other facilities so cannot comment
Nothing
Breakfast was good. The staff were friendly and helpful. Everywhere was clean. Lovely room with a comfortable sofa and chairs to sit on. Several comfortable chairs are spread around in the lounge areas to rest and read. Ideal place to stay in the centre of the city for exploring.
Dinner on our first night was not good. My wife had a vegetarian haggis which was unpleasant texture with little flavour. I had a vegan dish consisting of a whole cauliflower cut in half and roasted with some spices. It was not a pleasant experience. It was disappointing because their standard menu sounded very good, but they clearly added a vegan and a vegetarian option as an afterthought with little care, like so many restaurants that offer these options, unfortunately. We ate somewhere else the second evening. Noisy traffic from the road. Also 2nd night a lot of noise from the room above
Great location next to the cathedral with the bonus of on site parking.The room size was excellent with plenty of room for two people to move around easily.Very good breakfast with a toaster which actually produced proper toast with one pass.
Can't really think of anything.
Great location, very attentive staff. Check in/ out was seamless, and room service was prompt. Bedroom was cute & cosy, good for 1-2 nights.
Room service menu is limited, hotel feels a bit 'tired' in some ways. Hallways can be a bit noisy in the eve.
Beautiful room, I think we were upgraded as it was our wedding night! We were left a card and sweets, and the staff were all polite and helpful!
Room card had a room number but the room door itself only had suite name, so we needed help finding the correct room, but this is very minor! Everything else was perfect!
Location & Dinner
Nothing
Perfect location for our city break. Our room was clean and warm, so lovely and comfortable. The breakfast was very good, I can’t fault the hotel.
Nothing
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