Quality Inn & Suites Aiken East

Hotels
•
Quality Inn
5.9 (296 reviews)
3608 Richland Avenue West , Aiken , us

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Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Clean room
Cons:
Inconsistent cleanliness standards
High prices for inadequate facilities

Categories

Cleanliness
3.79
Multiple reviews indicate issues with cleanliness and cigarette smoke smell in the room.
Service
8.26
Many reviews highlighted friendly and helpful staff.
Location
7.3
Great location as mentioned in several positive reviews.
Room Quality
5.75
Some rooms were clean and comfortable, but others had maintenance issues.
Amenities
5.78
Amenities were satisfactory, but issues noted with pool cleanliness.
Value for Money
4.74
Comments suggest that the price is high for the quality experienced.
Food and Beverage
5.79
Breakfast was liked by many, but availability of certain items was inconsistent.
Overall Experience
5.76
Mixed reviews overall, with some pleasant experiences overshadowed by issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:45

Property Description

Convenient Location
Located just minutes from Augusta Regional Airport, the Quality Inn and Suites in Aiken, SC offers easy access to key attractions like the University of South Carolina Aiken and Aiken Regional Medical Center.

Relaxation and Recreation
Guests can unwind and enjoy amenities like a seasonal outdoor pool, indoor hot tub, and sauna. For those looking to explore, the Aiken Triple Crown Race and downtown Aiken are just a stone's throw away.

Comfort and Convenience
From free deluxe continental breakfast to in-room whirlpool bathtubs, this hotel caters to the needs of every guest. The pet-friendly policy and on-site Safari Lounge add an extra touch of hospitality to your stay.

Book your stay at Quality Inn and Suites for a perfect blend of comfort and convenience.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, May 23, 2026 until Wed, Sep 30, 2026
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CAE

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.9
Based on 296 reviews
Cleanliness: 3.79
Service: 8.26
Location: 7.3
Room Quality: 5.75
Amenities: 5.78
Value for Money: 4.74
Food and Beverage: 5.79
Overall Experience: 5.76
J
Jaynee • couple • us
8
2026-06-23 • via Nuitee
W
Walden • solo_traveller • us
6
Pros:

I like that the rooms were clean and comfy

Cons:

They could use a bigger breakfast selection and keep up with selection especially on Sundays i went to make a egg and sausage sandwich and there was no eggs or sausage and they need to update the pictures the rooms look nothing like the pictures

2026-06-22 • via Nuitee
K
Kerrie • couple • us
10
2026-06-19 • via Nuitee
B
Brittani • couple • us
10
2026-06-18 • via Nuitee
Y
Yoselin • couple • us
9
2026-06-18 • via Nuitee
A
Ashley • solo_traveller • us
7
2026-06-16 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-06-03 • via Nuitee
D
Donna • solo_traveller • us
10
2026-05-27 • via Nuitee
A
Aspinwall • solo_traveller • us
9
2026-05-13 • via Nuitee
M
mccullough • couple • us
3
2026-05-02 • via Nuitee
R
Robert • extended_group • gb
2
Pros:

I booked 2 rooms, one for myself and one for my coworker. My coworker wasn’t able to make the first night, and when he checked in for the second night he was told that his reservation had been cancelled and that he would have to pay for a single night himself. I called and asked for a refund for the first “cancelled” room, but have not received that refund. The hotel charged twice for one person!

2026-05-01 • via Nuitee
D
Dixon-Davis • family_with_children • us
10
2026-04-24 • via Nuitee
C
Crystal • solo_traveller • us
9
2026-04-15 • via Nuitee
P
Patrick • couple • us
8
Good
Pros:

Breakfast

Cons:

Seemed a tad expensive for rt 1

2026-04-07 • via Nuitee
R
Robert • couple • us
9
Would stop in again!
Pros:

Great value

Cons:

Poor drainage on shower

2026-04-05 • via Nuitee
N
Noah • family_with_children • us
1
NASTY
Pros:

Bed were soft.

Cons:

VERY outdated room. Bathtub didnt plug up. Hair in bathtub. No batteries in open smoke alarm. GROSS floor, so bad your feet turn BLACK within a few steps. Outlets open and exposed without covers. Mold on ceiling. Disgusting floor in bathroom with very nasty grout in-between tiles.

2026-04-05 • via Nuitee
J
John • family_with_children • us
8
2026-03-29 • via Nuitee
T
Teddy • couple • us
8
2026-03-23 • via Nuitee
J
Jill • extended_group • us
2
Some of the front desk staff spoke about inappropriate things. The room was dirty and needs updating
Pros:

Breakfast was good

Cons:

The room was dirty especially the floor in the room. The pictures online did not reflect the quality of the hotel

2026-03-21 • via Nuitee
C
Christina • couple • us
10
2026-03-20 • via Nuitee