Radisson Plaza Hotel at Kalamazoo Center

Hotels
•
Choice Hotels International
8.8 (154 reviews)
100 W Michigan Ave, Kalamazoo, Michigan, 49007 , Kalamazoo , US
1-269-343-3333

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Facilities

Full-service spa
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Sauna
Concierge service
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Super friendly staff
Great amenities
Cons:
Expensive parking
Noise disturbances
Limited food options nearby

Categories

Cleanliness
8.61
The room was clean and the property was nice, but there were mentions of a dirty whirlpool spa.
Service
9.38
Super friendly staff; staff received high praise for their helpfulness.
Location
9.22
Great location with convenient access to eateries, breweries, galleries, parks, and shops.
Room Quality
8.87
Rooms were described as clean and comfortable, though there were complaints about bed comfort and small pillows.
Amenities
9.1
Hotel has extensive amenities, including a fantastic spa and well-maintained facilities.
Value for Money
8.16
Guests reported feeling that the quality did not match the high price, particularly regarding parking and breakfast costs.
Food and Beverage
7.91
Food was reported to be expensive and not very good, with limited dining options nearby.
Overall Experience
9.18
Overall, guests enjoyed their stay with some positive notes on cleanliness and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:22

Property Description

Luxurious Spa Amenities

Indulge in massages, body treatments, and facials at the on-site spa for a truly relaxing experience.

Recreational Delights

Enjoy the indoor pool, spa tub, and sauna for a rejuvenating stay at the heart of Kalamazoo.

Convenient Facilities

Stay connected with complimentary Wi-Fi, take advantage of room service, and explore dining options at the hotel's restaurants.

Book your stay at Radisson Plaza Hotel at Kalamazoo Center for a blissful retreat in Kalamazoo!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AZO

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Safety Protocol (Radisson)

See all policies

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 154 reviews
Cleanliness: 8.61
Service: 9.38
Location: 9.22
Room Quality: 8.87
Amenities: 9.1
Value for Money: 8.16
Food and Beverage: 7.91
Overall Experience: 9.18
H
Harold
10
Pros:

Enjoyed the entire facility, restaurant, pub, relaxation. Wonderful well cared for all aspects.

2025-10-12 • via Nuitee
I
Ian
10
Pros:

Loved the amenities and the fact the bars and restaurants were all walking distance!

2025-10-10 • via Nuitee
A
Arthur • family
10
Pros:

This was the second time I stayed at the Radisson. the rooms are clean and the hotel is centrally located for any downtown activities.

2025-10-10 • via Nuitee
I
Imelda
10
Pros:

Great room

2025-10-05 • via Nuitee
M
Melvyn • family
10
Pros:

A very good stay. Hotel is great.

2025-10-05 • via Nuitee
R
Richard • partner
6
Pros:

Overnight parking in the parking ramp was $48. Absolutely crazy given what the room charge is. Street parking is limited and the vehicle isn’t safe. Tons of homeless people wondering around the area. The hotel is nice though.

2025-10-03 • via Nuitee
B
Barbra • family
2
Pros:

I would like someone to reach out in regards to bites my daughter and I noticed and parking fee that i was not advised of.

2025-09-30 • via Nuitee
K
Khristina
10
Pros:

Great location with safe convenient parking. Awesome lobby bar, Starbucks and restaurants. Very clean and comfortable rooms

2025-09-26 • via Nuitee
M
Monica • family
4
Pros:

While the location is good, we were disappointed with our recent stay. The bed was extremely uncomfortable only to be outmatched by the tiny hard pillows. Both made sleeping difficult, only to be interrupted by continuous texts from the hotel starting in the morning. When we went to leave the elevator down button didn't work so we had to up to to go down. The parking garage didn't accept our key as payment so ended up paying additional for parking. For the price it was a disappointment.

2025-09-23 • via Nuitee
A
Anthony C.
10
Pros:

Nice

2025-09-21 • via Nuitee
K
Kelsey
10
Pros:

The room was clean and the property was nice and in a good location downtown

2025-09-21 • via Nuitee
T
Tiffany • partner
10
Pros:

My stay at the Radisson Plaza was great! Our room was spotless and the jacuzzi tub was just what I needed! I look Forward to staying again when I am In town!

2025-09-18 • via Nuitee
A
Amanda • partner
8
Pros:

The main area of the hotel was beautiful, but the room smelled a little like pot. The whirlpool spa was quite dirty.

2025-09-16 • via Nuitee
E
Emily • partner
10
Pros:

A wonderful anniversary stay. They included a sweet note and small gift. A great staff.

2025-09-14 • via Nuitee
R
Rhonda
10
Great hotel
Pros:

This hotel was amazing! The staff was very helpful and very friendly. The hotel itself is very beautiful. I was also impressed with the fitness center. One thing I’d change is the area by the stair masters. It’s to be private but if you’re on the stair master you have a view of the entire gym. Other than that 20/20!!’

2025-09-06 • via Nuitee
D
Dinorah
10
Pros:

Excellent hotel instalations.

2025-09-06 • via Nuitee
J
John • partner
10
Pros:

The hotel had all the amenities of a 5 star facility, amazing breakfast, hotel restaurant, bar, and spa. My wife and I took advantage of the spa and it was fantastic. Excellent service, extremely clean, quiet, and the room was great.

2025-09-01 • via Nuitee
M
MARINA • partner
10
Pros:

Good place

2025-08-31 • via Nuitee
C
Christina
10
Pros:

We loved this place. Walkable to many fun downtown eateries, breweries, galleries, parks, and shops.

2025-08-29 • via Nuitee
M
Michelle
8
Pros:

Easy parking and walkable to the venue we were in town for.

2025-08-19 • via Nuitee