Hyatt Place Phoenix Chandler - Fashion Center

Hotels
Hyatt Place
8.8 (989 reviews)
3535 West Chandler Boulevard , Chandler , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Spacious rooms
Cons:
Dirty breakfast area
Pool was closed
High price

Categories

Cleanliness
8.01
Several reviews indicated cleanliness issues, particularly in the breakfast area.
Service
9.48
Multiple reviews praised the staff for their professionalism and friendliness.
Location
9.52
Guests consistently noted the amazing location, convenient to shops and restaurants.
Room Quality
8.97
Rooms were described as clean and spacious in most reviews.
Amenities
9
Good feedback on gym and facilities, though the pool was closed.
Value for Money
8.96
Some comments indicated it was a bit pricey for what was provided.
Food and Beverage
7.51
Breakfast received mixed reviews; though good, cleanliness was an issue.
Overall Experience
8.98
Overall, guests felt positively about their stay in the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 04:02

Property Description

Convenient Location
Located just 30 minutes from downtown Phoenix and 15 minutes from Firebird International Speedway, Hyatt Place Phoenix Chandler - Fashion Center offers easy access to key attractions.

Comfortable Suites and Amenities
Enjoy spacious suites with a cable TV, refrigerator, work desk, and sofa bed. Take advantage of the outdoor pool, hot tub, fitness center, and business center during your stay.

Nearby Shopping and Airport
With Chandler Fashion Center a short 5-minute walk away and Phoenix Sky Harbor International Airport just a 30-minute drive, you're never far from entertainment and travel convenience.

Book now to experience the perfect blend of comfort and convenience at Hyatt Place Phoenix Chandler - Fashion Center.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHX

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.8
Based on 989 reviews
Cleanliness: 8.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 8.96
Food and Beverage: 7.51
Overall Experience: 8.98
S
Scott solo_traveller us
5
The shower/water was shut off during my stay here. It was unannounced & I late for my meeting following the inco
Pros:

Staffing
Breakfast
Amenities

Cons:

The shower/water was shut off during my stay here. It was unannounced & I late for my meeting following the inconvenience.

2026-02-14 via Nuitee
R
Richard E solo_traveller us
10
Pros:

it’s been a couple of weeks since i stayed there, but i think this hotel had one of the better breakfasts

2026-02-11 via Nuitee
R
Russell solo_traveller gb
6
Pros:

Location, big room, gym

Cons:

WiFi was poor, Plastic cutlery

2026-02-11 via Nuitee
B
Brian family_with_children us
10
Great
Pros:

Great property

Cons:

Nothing

2026-02-09 via Nuitee
M
Marius extended_group us
8
good stay, clean and friendly - very recommendable
Pros:

spacious rooms, very good breakfast

2026-01-30 via Nuitee
T
THOMAS family_with_children us
10
2026-01-29 via Nuitee
J
Jennie couple us
10
Loved it will sta again
Pros:

Clean. Friendly. Breakfast

Cons:

Just wish there a better blanket

2026-01-26 via Nuitee
C
Carlos couple us
8
2026-01-26 via Nuitee
R
Richard family_with_children us
9
2026-01-25 via Nuitee
B
Beth couple us
9
We meet up with friends there!
Pros:

Good location, great staff, and a good breakfast!

Cons:

The pillows, and the wall paper was bubbling and peeling off in the bathroom

2026-01-20 via Nuitee
N
Nicole family_with_children us
10
2026-01-19 via Nuitee
L
LLOYD solo_traveller us
10
Pros:

Breakfast, room

Cons:

N/a

2026-01-19 via Nuitee
K
Katie couple us
4
Pros:

We were only here for a few days. Location was good, close to shopping centers and restaurants- pretty easy to get around this part of town. The bed was comfortable. Free breakfast is a nice perk, we ate it once and it was what you'd expect- cereal options, bacon, eggs etc.

Cons:

The room wasn't very clean. The bathroom still had hairs and dried up contacts on the floor from previous visitors, there were mystery splatters on the wall art and the bath hardware was very loose to where it's coming away from the wall when you used a towel, the shower was also showing its age and had staining that was questionable, also water pressure was meh. The vinyl flooring was soft/squishy in areas, it was weird, felt like your foot was denting in the flooring. The outlets on the nightstands didn't work so being able to plug in your phone, or my boyfriends CPAP machine, was a no-go (he slept on the couch next to a working outlet). Our second night staying there I pulled back the coverlet on the bed and noticed that there were stains on the comforter, either someone spilled food or threw up or who knows what (there were dried on 'chunks/debris') that shows the comforter did not get thoroughly washed. How the bed was made and someone didn't notice the stains blows my mind- the bedding is white. When we brought it to management's attention they came and replaced the bedding within an hour which was nice but between the gross bedding and the less than clean bathroom the ick factor had set in. We abstained from eating the free breakfast the rest of our trip, to me, if you can't even do the basics of room cleanliness then what does the rest of the hotel look like. I'm not trying to sound picky here, I try to go with the flow when things don't meet expectations but for me there are some non-negotiables when it comes to hotels and cleanliness is a big one. I chose this hotel based on other visitor reviews and had high hopes, I can't say that I'd stay here again which is disappointing as we've had good experiences with Hyatt hotels before. There are several other hotels in this area, I would check them out first.

2026-01-19 via Nuitee
R
Robert family_with_children us
10
My go to hotel chain
Pros:

Staff was outstanding, bed and pillow were the best of any hotel I’ve stayed in for the last week traveling across the country. This is my go to hotel chain now.

Cons:

Loved everything perfect

2026-01-19 via Nuitee
L
Lisa solo_traveller us
6
Very comfortable, very clean and I loved it feeling safe.
Pros:

Didn't eat breakfast, just had coffee.

Cons:

nothing.

2026-01-19 via Nuitee
A
Alina family_with_children fr
10
Pros:

Chambre élégante et propre.
Petit déjeuner très bon et varié.
Belle piscine, très propre.
Grand parking.

Cons:

RAS

2026-01-19 via Nuitee
C
Chengli family_with_children us
7
Clean room.
Pros:

Nice and clean room.

Cons:

I booked two rooms in one order, but I got two rooms on different floors and they are far away. Check-in staff rejected my request to have rooms close to each other, which I understand. But they DIDN’T EVEN TRY. I gained thousands of steps because of this arrangement.

2026-01-19 via Nuitee
R
Richard family_with_children us
10
2026-01-19 via Nuitee
M
Mary couple us
10
Great Staycation location after a concert at Chandler center for the Arts
Pros:

Great location!
Good Breakfadt. Great coffee.
Friendly staff.

2026-01-19 via Nuitee
M
Maximilian extended_group at
9
2026-01-19 via Nuitee