Hotel Firenze

Hotels
9.3 (1859 reviews)
San Marco 1490, Salizada San Moise' , Venice , it

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Good amenities
Cons:
Room not as advertised
Construction noise

Categories

Cleanliness
8.65
The bathrooms are described as modern and clean, but some concerns were raised about renovation disturbances.
Service
10
The staff was consistently described as friendly and helpful across multiple reviews.
Location
10
Multiple reviews highlighted the hotel's excellent location in Venice with easy access to attractions.
Room Quality
8.65
Some rooms did not match expectations based on online photos, especially regarding bathtubs.
Amenities
9.65
Good amenities were noted, particularly the rooftop views and complimentary snacks.
Value for Money
9.15
The price point was considered reasonable for the location and overall experience.
Food and Beverage
8.65
Breakfast was good but noted to have a small area and limited seating.
Overall Experience
9.65
Overall satisfaction was high, particularly due to location and staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:08

Property Description

Historic Charm and Modern Comforts
Hotel Firenze, located next to Saint Mark's Square in Venice, offers a unique blend of historic charm and modern comforts. Dating back to the 16th century, the elegant property features rooms with classic furnishings, including Murano glass lamps. Some rooms even boast a private balcony for a touch of exclusivity.

Rooftop Breakfast with a View
Start your day right with breakfast served on the rooftop terrace, overlooking the tower bell. The perfect way to immerse yourself in the beauty of Venice while enjoying a delicious meal.

Convenience at Your Fingertips
With free Wi-Fi, air conditioning, and a prime location near the S. Marco Vaporetto Water Bus Stop, Hotel Firenze ensures convenience during your stay. Plus, take advantage of the reception services to book concert tickets and guided tours effortlessly.

Experience the perfect blend of history and modernity at Hotel Firenze. Book now to secure your stay in this enchanting Venice hotel.

Important information:

If you are booking a prepaid rate and require an invoice, please include your company details in the Special Requests box when booking.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MXP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 1859 reviews
Cleanliness: 8.65
Service: 10
Location: 10
Room Quality: 8.65
Amenities: 9.65
Value for Money: 9.15
Food and Beverage: 8.65
Overall Experience: 9.65
N
Nika • couple • hr
9
2026-06-06 • via Nuitee
P
Peter-Z • couple • de
10
Pros:

In jeder Hinsicht aussergewöhnlich, Lage, Personal, Service. Freundlichkeit und Service des Personal müsste man eigentlich
mt 11 Punkte bewerten

2026-06-06 • via Nuitee
E
Ernesto • couple • mx
9
Excelente Ubicaciòn, hotel muy limpio y con muy buena atenciòn del personal.
Pros:

El personal es muy atento, agradable y servicial. El desayuno tiene todo lo necesario. La ubicación es muy buena.

2026-06-04 • via Nuitee
W
Wendy • couple • au
10
The staff at the hotel were extremely helpful and always ready with terrific suggestions. The location cannot be beaten.
Pros:

The location was fantastic. Friendly, helpful staff were wonderful

Cons:

Nothing

2026-06-03 • via Nuitee
J
Julie • couple • us
10
Staff was exceptional. Breakfast was very good.
Pros:

Location was close to St Marks Square.

Cons:

It was a bit hard to find because it was down an alley way.

2026-05-30 • via Nuitee
A
Andre Mouton • solo_traveller • za
10
Pros:

Superb location, just around the corner from San Marco Square.

Cons:

Poor Signage for Hotel ...

2026-05-30 • via Nuitee
A
Andrea • couple • at
10
2026-05-28 • via Nuitee
D
diederick • solo_traveller • us
10
I would recommend this place to stay in Venice. Close to everything
Pros:

Location, friendly staff, lovely breakfast, rooftop terrace

Cons:

Advertised you can have breakfast on the rooftop terrace. Add doesn’t mention it’s 5 euros a day pp charge to be used to tip the servers

2026-05-27 • via Nuitee
R
Rosa • couple • gb
10
Exceptional Stay in Heart of Venice with Fabulous Venetian Staff
Pros:

Wonderful little hotel in the heart of Venice.
The guest reception and staff made the stay extra special. They showed how much they cared about their guests learning about Venice and teaching about the history.
It’s really rare you find a place with so much effort and care these days.

Cons:

—

2026-05-27 • via Nuitee
M
Mady • solo_traveller • lu
8
2026-05-27 • via Nuitee
C
cagdas • solo_traveller • tr
10
2026-05-25 • via Nuitee
G
GINA • couple • us
5
Stay somewhere less touristy
Pros:

The bathroom had a recent and lovely renovation that we appreciated. I had a birthday there and they delivered a box of chocolates. We appreciated the welcome drinks and snacks delivered to our room. Appreciated the nice umbrellas as it rained 2 days straight.

Cons:

The location was crowded and loud. The room was ridiculously small. The buffet breakfast was strange as you could not serve yourself. The breakfast staff did not seem happy. The evening front desk man (a younger man who acted like he thought he was a model) was not very helpful but the rest of the front desk staff were quite helpful. We needed help understanding times for the vaporetto. The other front desk staff went out of their way to explain points of interest on the maps.

2026-05-23 • via Nuitee
I
Irene • solo_traveller • us
10
2026-05-23 • via Nuitee
K
Knight • solo_traveller • il
10
Beautiful room, exceptional personalized service, and a flawless location.
Pros:

This is an excellent, intimate boutique hotel in the center of San Marco. It completely avoids that generic corporate feel, so I felt like I was experiencing Venice itself. I stayed for 5 days and its location was the perfect base to see Venice on foot.
The room had great natural light and matched the website photos exactly. Finding daily chocolates in the room was a great touch.
The really great part was the front desk team. They treat you like they know you. I never had to give my room number; they recognized me by name and handed me my key when I walked in. My booking was last-minute, with a midnight arrival, and one of the concierges, Claudia, organized a taxi waiting at the airport and a water taxi that dropped me less than a minute's walk from the hotel. All the concierges were that attentive all week. They actually pull out maps to explain neighborhoods. Claudia even recommended a restaurant that locals eat at, and called ahead to verify that they were open when I wanted to go. Another concierge secured same-day concert tickets for me on short notice. In a city that is so busy and touristy, this level of attention made my stay feel personal and special.

2026-05-19 • via Nuitee
M
Michelle • couple • br
10
Espetacular!
Pros:

Gostei muito da recepção, do cuidado e do carinho com os hóspedes. Os recepcionistas nos deram muita atenção e informações importantes. Além disso, fomos recebidos com mimos e brinde de boas vindas. Sem falar na lindíssima decoração do hotel e da localização perfeita!

Cons:

Nada

2026-05-19 • via Nuitee
J
Jorge • couple • cl
9
Pros:

El personal de recepción extraordinario

Cons:

El desayuno

2026-05-18 • via Nuitee
D
Dardan • couple • ch
10
War sehr schön
Pros:

Top Service, Top Lage, sehr schön , sehr schöne Dach Terrasse, Frühstück war sehr gut und hatte eine gute Auswahl, sehr frisch, personal sehr freundlich und Hilfsbereit.

2026-05-14 • via Nuitee
K
keng heong • couple • my
10
Pros:

非常好 地理位置非常好 前台服务也很细心 很有耐心 也很温馨 下次还会再来

2026-05-14 • via Nuitee
A
Amber • solo_traveller • us
7
2026-05-12 • via Nuitee
M
MANUEL • couple • us
10
Pros:

The scenario was beautiful!

Cons:

NA

2026-05-11 • via Nuitee