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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Barber/beauty shop
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Babysitting/child services
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Valet parking
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Parking garage
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Concierge service
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Special diet menus - on request
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Baby safety gates
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Wine/champagne
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Coffee Shop on site
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Pet bowls
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Steam room
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Fitness/spa locker rooms
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
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Property Description
Luxurious Accommodations
Experience modern and comfortable guest rooms at Loews Regency New York Hotel, featuring stylish furnishings and all the amenities you need for a relaxing stay.
Convenient Location
Situated just 2 blocks from Central Park and with easy access to the subway, our hotel is the perfect base for exploring the best of New York City, including must-see attractions like Rockefeller Center and The Metropolitan Museum of Art.
Exceptional Services
Enjoy on-site dining options, a 24-hour concierge service, and a minibar in each room for your convenience. Whether you're here for business or leisure, our dedicated staff is here to ensure you have a memorable stay.
Book now to experience the perfect blend of luxury and convenience at Loews Regency New York Hotel.
Groups - When booking more than 5 rooms, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Property Video
Guest Reviews
Konum mükemmel
The cleanliness, modern, neat and clean. Spacious rooms and bathroom. The location is perfect. And the vast selection of restaurants within walking distance.
The restocking of the coffee station, no one never restocked it.
Such great service at this hotel in a great section of east side NY. Close to fun restaurants, bars and Bloomingdale’s. Used Curb to get around with taxis without surge pricing. Nice amenities and a really big gym.
I was worried after checking in - they gave me a 3rd floor room and I thought it'd be loud. But it was quiet because of the location and faced an inner courtyard that was ugly but nice enough for me. They also didn't have bottled water in the room the first night, only gave second night. Wish they had that early on day 1 because water from the sink tasted terrible.
Coffee or espresso machines were not standard with the room but I requested and they kindly gave for free. I suggest asking for Nespresso pods because the taste is better than their coffee machines where they use generic (and bad tasting pods).
Staff friendly and helpful when asking for directions, extra decaf pods and and an umbrella. I liked the location as easy to walked to 5th and the shopping but in a quieter part of the city.
I like the food in the restaurant. I had dinner here once and it was excellent and a nice environment for friendly, casual business meetings.
This is not ultra luxurious but pretty nice. I'd stay here again if the price is right but it's not so nice that I'd have to stay again. They give bar soap which is nice but I don't like the curtains in the shower as water got everywhere.
I would like to leave this review so that other guests understand what they may encounter at this hotel.
Let’s start with the simplest thing — the front desk. It would be difficult to find less welcoming staff. No polite smile, no “have a nice day.” However, the employees have plenty of time to chat with one another, laugh loudly, and thoroughly enjoy themselves.
Now let’s move on to the most interesting part — the room. I chose this hotel chain because of its reputation and its location right in the heart of the city, next to Central Park. Naturally, I expected a clean and well-maintained room. Instead, I was given an incredibly dirty and dusty one. There was so much dust that you could literally feel it in the air.
When I asked to speak with the housekeeping manager, I was assured that this was merely a misunderstanding and that the issue would be resolved immediately. Unfortunately, those promises turned out to be nothing more than empty words. By the time I returned, only the areas I had pointed out had been cleaned.
Later, the hotel manager called me and offered a sincere apology, but that did nothing to solve the problem. The room remained dirty.
The following day, after returning from an event, I found another surprise waiting for me. Dirty towels and a bag of trash had been left in the middle of the room. Apparently, the housekeeping staff decided to leave me a rather unusual gift from the hotel.
The next day, I once again requested that the room be cleaned and pointed out the places where thick clumps of dust were literally hanging in plain sight. The result was exactly the same. The staff cleaned only the areas I specifically pointed out.
And let me remind you that we are talking about a five-star hotel in the very center of New York City.
The general manager attempted to smooth things over, but repeated apologies could not replace something as basic as proper housekeeping. The issue remained unresolved, and my entire stay was ruined.
I would also like to mention the restaurant. The attitude of the waitstaff toward guests can be described in one word: dismissive. While guests are trying to get someone’s attention, the staff members are busy talking and laughing among themselves. In order to place an order, you either have to wave your hands at them or walk over to them yourself.
If you value yourself and your money, I strongly advise you not to stay at this hotel. It falls far short of both the standards it claims to uphold and the price it charges. Fortunately, there are many nearby hotels that offer far better service and much cleaner rooms.
The hotel is beautiful, in a perfect location. The rooms are extremely well appointed and the bed linens were so comfortable. The staff were friendly and went out of their way to assist.
It was an amazing experience created by our 2
Extra ordinary Bar Tenders Sonny and William .
Thank you for making us feel so at home .
Will be back soon again.
Amazing in every way!
Thanks so much.
Vera Kaeppler
Everything is lovely, elegant and super clean.
This is our 3 rd long stay and we could not be happier.
The personell is outstanding and super helpful.
Our home from home!
Thank you so much!
Vera Kaeppler
Servico, limpeza e conforto nota 10
Esta um pouco antigo e os banheiros sao pequenos, mas nada grave
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Loved everything
Bottles of water in the room were expensive but presented in a way that we thought they were gratis.
This is one of the best hotels New York City. The rooms are excellent. The location can't be beat atmosphere is vibrant. The restaurant is remarkable. I use my American Express platinum card and I a great value every time. Mohammad is always helpful as is all of the staff at the Lowe Regency highly recommend.
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