SpringHill Suites by Marriott East Lansing University Area, Lansing Area

Hotels
•
SpringHill Suites
8.8 (424 reviews)
1100 Trowbridge Road , East Lansing , US
+1 517-763-2033

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and helpful staff
Great breakfast options
Spacious rooms
Cons:
Cleanliness issues
Pool closed
Difficulty in navigation to the hotel

Categories

Cleanliness
7.8
Guests reported issues with cleanliness, including unclean rooms and dirty shower.
Service
9.8
Staff was universally praised for being friendly and helpful.
Location
9.3
The location is great, close to MSU and convenient.
Room Quality
8.8
Rooms were spacious and comfortable, although cleanliness was a concern.
Amenities
8.3
Pool was closed during some stays, affecting overall satisfaction.
Value for Money
8.8
Generally perceived as good value for the location and amenities.
Food and Beverage
8.8
Breakfast was well-reviewed with plenty of options.
Overall Experience
8.8
Mixed feelings due to cleanliness, but overall enjoyable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:20

Property Description

Convenient Location near Michigan State University
Located just 2.9 km from Michigan State University, SpringHill Suites by Marriott East Lansing University Area, Lansing Area offers a prime location for visitors looking to explore the university and its surroundings.

Modern Amenities for a Comfortable Stay
Guests can enjoy free bikes, a fitness centre, a shared lounge, and a sun terrace during their stay. The hotel also features an indoor pool, a 24-hour front desk, and free WiFi throughout the property for added convenience.

Business-Friendly Services and Nearby Attractions
With a business centre, vending machines, and proximity to attractions like Spartan Stadium, Jack Breslin Arena, and Wharton Center, this hotel caters to both leisure and business travelers.

Book your stay at SpringHill Suites by Marriott East Lansing University Area, Lansing Area for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LAN

Location

Guest Reviews

8.8
Based on 424 reviews
Cleanliness: 7.8
Service: 9.8
Location: 9.3
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.8
Food and Beverage: 8.8
Overall Experience: 8.8
E
Ellysa • couple • us
9
2026-10-08 • via Nuitee
M
Michael • couple • us
7
I felt this hotel was too nice to be managed so poorly. The dog chsrge was $100.00 which too me was too high condiderim
Pros:

The property was very clean and located close to where my appointment was located.

Cons:

The facility advertised a pool that was not open all thee days with no adjustment in charge to compensate for lack of pool. The room temperature when we got there was set at 60 degees and the wall thermostat did not work. Finally after talking to the desk with no solutions , I found I could adjust the window unit to 72 degrees and had to play between heat and cold to maintain 72 degree temperature.

2026-09-14 • via Nuitee
A
Aylin • extended_group • tr
1
Soyguna uğramış hissediyorum , defalarca ve alakasız miktar kartlarımdan para çektiler , booking de mesajlarına cevap ve
Pros:

Tesis bana çok kötü bir finansal deneyim yaşattı ,

Cons:

Rezervasyonu booking ile tesiste ödeme yapacak şekilde yaptım . Girişte kendi onayları ile, booking e kayıtlı kartımdan farklı bir şekilde ve vergi ve 200 usd depozito dahil peşin ödedim . Otelden ciktktan sonra aynı gün , booking e kayitli kartımdan 675 usd daha çektiklerini fark ettim. Sonraki gün otele gittiğimde resepsiyondaki yaşlı kadın otelin yanlış çekimi yapmayacağını söyleyerek kötü davrandı . Bookıng e şikayet yazınca ilk ödeme iptal oldu , ancak bu defa banka otelin işlemlerini şüpheli görüp kartımı bloke etti, oysa seyahatimde kullanıyordum . Daha sonra tekrar fazladan çekim yaptıklarını gördüm . Son derece can sıkıcı , maliyet iki katına çıktı ve kartım bloke oldu. Hiç muhatap yok ve bu çekimler bizzat otel tarafından yapıldı. Bankaya itirazlarımı yaptım, halen ülkeme dönmedim ve kesinlikle bu otelde kalmanızı önermiyorum , tatil zehir oldu

2026-08-30 • via Nuitee
J
Jackson • solo_traveller • us
10
2026-08-28 • via Nuitee
D
denis • couple • br
7
2026-08-25 • via Nuitee
T
Tammy • couple • us
8
Pros:

Rooms

Cons:

Breakfast

2026-08-23 • via Nuitee
T
travelswhencan • solo_traveller • us
1
Rude staff at checkout, refused receipts, and concerns about deposit refund
Pros:

Thankful I only stayed one night

Cons:

I booked two rooms at this SpringHill Suites through Booking.com. The rooms themselves were fine and we left them in pristine condition.
The problem was at checkout. The front-desk associate (Kayla) was extremely rude, and when I asked for receipts she refused to provide them. I then spoke with the General Manager, who was even more unprofessional and also refused to give me the receipts.
I am now concerned that the $50 incidental deposit on each room ($100 total) will not be released properly, even though nothing was damaged or taken. I have already filed a formal complaint with Marriott corporate that includes both the associate and the General Manager.
I expect a hotel to provide a simple receipt at checkout and to treat guests with basic courtesy. Neither happened here. I will update this review once I know whether the deposits are refunded.

2026-08-15 • via Nuitee
R
Ross • couple • us
8
We may stay again next summer. This is a good option due to close to MSU.
Pros:

Breakfast was adequate. Facilities were clean. Location was convenient/near MSU and Freeways.

Cons:

If you like farm life this is location is great. Fresh smell of manure hits you in the a.m. Not inside but when you get into the parking lot. MSU is an Ag college after all!

2026-08-11 • via Nuitee
D
Deborah • solo_traveller • us
7
Pros:

Very clean. Good size room & bathroom.

Cons:

Breakfast was not great. Not a lot of choices. Food was not that good. Messy. No fruit.

The air conditioner was very loud in our room. We had to use ear plugs to sleep.

2026-08-07 • via Nuitee
G
Georgi • solo_traveller • ee
10
Pros:

Huge clean modern room with all you need, breakfast with good vegetarian options, friendly staff.

Cons:

-

2026-08-04 • via Nuitee
P
Paul • solo_traveller • us
9
Pros:

only had coffee.

2026-07-23 • via Nuitee
M
Madhu • solo_traveller • us
10
Pros:

Space and cleanliness

Cons:

Price and breakfast can be a bit more varieties for the price.

2026-07-17 • via Nuitee
R
Rebecca • couple • us
7
Stay was good - clean & convenient location.
Pros:

Location. Clean.

Cons:

Breakfast nothing special.

2026-07-16 • via Nuitee
M
Marcia • solo_traveller • us
10
2026-07-15 • via Nuitee
T
Thomas • family_with_children • us
10
Our stay was amazing!!!
Pros:

We loved the rooms!

Cons:

It was a little warm in the lobby.

2026-07-14 • via Nuitee
J
Jennifer • extended_group • us
9
2026-07-06 • via Nuitee
J
Joseph • family_with_children • us
10
Quick and comfy.
Pros:

On our route to Canada. Very clean

Cons:

Nothing. All good

2026-07-03 • via Nuitee
S
Schauvliege • couple • us
1
Didnt stay
Pros:

Never stayed couldnt find my reservation

Cons:

Staff

2026-07-03 • via Nuitee
E
Edmon • couple • us
8
2026-06-28 • via Nuitee
R
Ruilin • couple • cn
10
2026-06-24 • via Nuitee