Villa 1565

Hotels
Independent
7.8 (6679 reviews)
137 San Marco Ave, St. Augustine, Florida, 32084 , St. Augustine , US

Facilities

Free breakfast
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
5.75
Multiple reviews indicate poor cleanliness, including dirty windows and infestations.
Service
10
Staff were noted as accommodating and helpful despite issues.
Location
10
Many reviews highlight the convenient location near the historic center.
Room Quality
7.72
Comments suggest rooms are outdated and lacking in basic comforts.
Amenities
6.76
Limited and basic amenities with mentions of poor breakfast options.
Value for Money
6.71
Noted as overpriced for the quality of services and accommodations provided.
Food and Beverage
6.74
Breakfast received negative feedback for being very basic.
Overall Experience
8.7
General dissatisfaction with cleanliness and room quality, despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:53

Property Description

Relaxation and Convenience
Enjoy the outdoor pool, garden view, and complimentary wireless internet access. Add to the convenience with concierge services, picnic area, and area shuttle for nearby attractions.

Comfort and Style
Stay in one of the 77 guestrooms with premium bedding, flat-screen TVs, and private bathrooms with complimentary toiletries. Make use of the in-room refrigerators and microwaves for added comfort during your stay.

Events and Meetings
Host your event in the 947 square feet of space available at the hotel, including conference space and a meeting room. Benefit from amenities such as express check-out, a 24-hour front desk, and luggage storage.

Book your stay at Villa 1565 for a centrally located retreat in St. Augustine!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 6679 reviews
Cleanliness: 5.75
Service: 10
Location: 10
Room Quality: 7.72
Amenities: 6.76
Value for Money: 6.71
Food and Beverage: 6.74
Overall Experience: 8.7
M
Margarita couple us
5
Disappointed
Pros:

The bathroom was remodeled and their staff were very nice.

Cons:

It was not very nice, it lacked visual appeal, no character, no landscaping, plants were dead. It was a side of the road motel. We reserved for only one night thank goodness and we were hardly in the room but to sleep. We did not have a very restful evening due to outside noise and the room next to us. I think we just expected a higher standard, although reviews were good, we now know better for next time. You get what you paid for.

2026-02-14 via Nuitee
P
Patricia couple us
5
Pros:

Great location, staff is friendly, cute old time motor court with the Senator in residence out in the parking lot. (An ancient live oak)

Cons:

The rehab of the rooms was poorly done. The floors could use a good scrubbing.

2026-02-14 via Nuitee
W
William couple us
7
2026-02-14 via Nuitee
B
Bienvenida extended_group us
10
I love it
Pros:

Cleanliness is the most important thing to me. Thank you.

2026-02-13 via Nuitee
A
Angalia couple us
4
2026-02-13 via Nuitee
J
Jackson couple us
10
2026-02-13 via Nuitee
L
Linda extended_group us
7
Pros:

Pleasant staff and clean room

Cons:

We had no hot water for the shower one morning during our stay. I called the front desk and the problem was rectified by the time we returned from breakfast.

2026-02-13 via Nuitee
D
Donna couple us
1
Don’t go there you’ll be disappointed and have to look for another hotel at 4 o’clock in the afternoon and not getting r
Pros:

Nothing! We wouldn’t even sleep there the night because of the condition of the room and the hotel was just as bad. They asked for a credit card for $100 charge if there were any damages to the room, then we went in the room and it looked like somebody broke into it already and everything was disgusting. I wish I could’ve left more pictures and the video that I took, but the videos is too long and it won’t upload.

Cons:

Everything! I should’ve known better when I asked to use the restroom in the lobby and it looked like a gas station bathroom. And the worst part about it is that we didn’t even get reimbursed we had to pay for another hotel room. I’ve used Booking.com for all of my travel plans, but I’ll never book with Booking.com again. They have lost a valuable customer.

2026-02-13 via Nuitee
A
Ann couple us
6
Almost there....
Pros:

I liked how close it is to downtown. I liked that it has a history and a bit of old fashioned charm. The outside presentation is lovely.

Cons:

The room door was broken and needed to be replaced...I should've taken pictures but I'm not going to complain too hard. We at least stayed warm and dry.

2026-02-12 via Nuitee
J
Joanne couple us
5
not our first stay. we stay there because of the price when meeting up with friends
Pros:

price

Cons:

pictures say upgrade but uogrades were cheaply done.

2026-02-11 via Nuitee
J
Jeanne solo_traveller us
8
Pros:

Mickie was very helpful

Cons:

None

2026-02-11 via Nuitee
B
Beverly couple us
10
Can't wait to go and stay again
Pros:

Everything. Perfect location, can walk to a lot of things. Hot breakfast everyday of the week. Bed and pillows were comfortable.< I'll miss them >

Cons:

The closest ice machine was down. And the Juice machine in the breakfast room was down.... no waffle machine.

2026-02-11 via Nuitee
S
Shawn couple us
5
2026-02-11 via Nuitee
F
frederic extended_group fr
7
2026-02-11 via Nuitee
C
Cody couple us
10
2026-02-11 via Nuitee
E
Ernani couple br
10
2026-02-10 via Nuitee
A
Angus couple us
7
2026-02-10 via Nuitee
H
Holly couple us
8
2026-02-10 via Nuitee
J
Juana Lidia family_with_children us
7
2026-02-09 via Nuitee
M
Megan extended_group us
10
2026-02-09 via Nuitee