Villa 1565

Hotels
Independent
7.8 (6679 reviews)
137 San Marco Ave, St. Augustine, Florida, 32084 , St. Augustine , US

Facilities

Free breakfast
Proposal/romance packages available
Express check-out
Area shuttle (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
See all facilities

Review Highlights

Pros:
Good location
Accommodating staff
Cons:
Poor cleanliness
Outdated rooms

Categories

Cleanliness
5.75
Multiple reviews indicate poor cleanliness, including dirty windows and infestations.
Service
10
Staff were noted as accommodating and helpful despite issues.
Location
10
Many reviews highlight the convenient location near the historic center.
Room Quality
7.72
Comments suggest rooms are outdated and lacking in basic comforts.
Amenities
6.76
Limited and basic amenities with mentions of poor breakfast options.
Value for Money
6.71
Noted as overpriced for the quality of services and accommodations provided.
Food and Beverage
6.74
Breakfast received negative feedback for being very basic.
Overall Experience
8.7
General dissatisfaction with cleanliness and room quality, despite good location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:53

Property Description

Relaxation and Convenience
Enjoy the outdoor pool, garden view, and complimentary wireless internet access. Add to the convenience with concierge services, picnic area, and area shuttle for nearby attractions.

Comfort and Style
Stay in one of the 77 guestrooms with premium bedding, flat-screen TVs, and private bathrooms with complimentary toiletries. Make use of the in-room refrigerators and microwaves for added comfort during your stay.

Events and Meetings
Host your event in the 947 square feet of space available at the hotel, including conference space and a meeting room. Benefit from amenities such as express check-out, a 24-hour front desk, and luggage storage.

Book your stay at Villa 1565 for a centrally located retreat in St. Augustine!

Important information:

  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 6679 reviews
Cleanliness: 5.75
Service: 10
Location: 10
Room Quality: 7.72
Amenities: 6.76
Value for Money: 6.71
Food and Beverage: 6.74
Overall Experience: 8.7
D
Dixie couple us
7
Pros:

Location, price, pool, breakfast

Cons:

Musty bathroom

2026-03-29 via Nuitee
P
peter couple us
9
Pros:

location

Cons:

floors could have been cleaner

2026-03-28 via Nuitee
T
Tom family_with_children pl
7
2026-03-28 via Nuitee
K
Ken family_with_children us
6
Good value and convenient location
Pros:

Convenient location and beautiful old tree and patio.

Cons:

Didn’t like the metal bed frames—made loud sound if you accidentally bump into it, like kicking a metal shed. The breakfast is terrible, so just skip that and get something in town.

2026-03-28 via Nuitee
S
Suzanne couple us
8
Comfortable
2026-03-27 via Nuitee
M
marisela couple us
8
I will not stay there again
Pros:

Location

Cons:

Cleanliness, common areas not in order.

2026-03-27 via Nuitee
S
Sheena family_with_children us
6
2026-03-27 via Nuitee
K
Kathleen couple gb
9
Return to Villa 1565
Pros:

Easy access to St Augustine city. Great that the Trolley bus stops by the Senator oak tree in the hotel grounds. Lovely breakfast, good variety of items to eat & drink. All staff were efficient and friendly. Great free parking.

Cons:

It was a shame about the pool being freezing cold!

2026-03-26 via Nuitee
D
Dubois couple us
5
Ok
Pros:

Outside property is not at all like the pictures

Cons:

Outside needs updated floors were dirty. My feet were black. The bed was nice and they had made improvements in the rooms.

2026-03-26 via Nuitee
M
Maria extended_group us
10
Clean, great location and breakfast is a bonus
Pros:

The rooms are always clean. Staff are friendly and always helpful. Breakfast is a bonus, it's not bad. I just eat the eggs and toast. My friends came with me. Their first time at this location and they enjoyed it also.

Cons:

There really isn't anything I dislike

2026-03-26 via Nuitee
L
Lorraine couple us
5
Great location and desk clerk, Joanna, but poor room quality.
Pros:

Location and Joanna, the front desk clerk.

Cons:

The EXTREMELY loud air conditioner.
The four small pillows were all but flat. Stacking all the pillows barely made a comfortable pillow.
No night light in the bathroom or toilet closet. The last day/night of our stay the room became so muggy our clothes and paper travel information became damp.

2026-03-26 via Nuitee
D
delamadriz family_with_children us
5
Pros:

Location

Cons:

renovated but very poor quality

2026-03-26 via Nuitee
R
Robert solo_traveller us
10
nice close to everything
2026-03-25 via Nuitee
R
Robert extended_group us
10
2026-03-25 via Nuitee
J
John H extended_group us
8
2026-03-25 via Nuitee
C
Colette family_with_children us
8
Pros:

Close to everything. Friendly staff. Room was clean when we arrived. We only had trouble with the shower curtain.

Cons:

The only complaint I had was that the shower curtain was so thin that the water sprayed all over the floor and made the restroom very wet, and then it being Florida with it’s humidity it got all stinky and mildew/mold etc. I did mention this to the front desk and they apologized and said it would get taken care of. They probably need better ventilation and of cause a obetter shower curtain. However everything else was great.

2026-03-24 via Nuitee
L
LaShun couple us
5
Our Honeymoon
Pros:

The lady at the check in desk had her son with her which was a little off putting. Our room experienced some issues with the toilet and I was simply given a plunger...no one came to see what the issue was or if it had been resolved. I paid $85 extra for the Chocolate covered Strawberries and Champagne package. The Champagne was terrible and the strawberries were watery. The card said Happy Anniversary, but we were there to celebrate our Marriage...we had just gotten married that day. Also, the couches in the room were very uncomfortable and we didn't have hot water on the last night of our stay. The outdoor sitting area was place to unwind. Overall the stay was fine, but we will not be coming back.

Cons:

Better staff....more comfortable couches...better maintenance of the property

2026-03-24 via Nuitee
M
Marianne couple us
8
Was an excellent stay for our visit
Pros:

Location was perfect - walking distance from downtown. (1 mile)
Breakfast was good.
Room was clean...but could use a little updating on furniture.
Overall a good experience for our visit.

Cons:

Didn't necessarily appreciate the trolleys going thru the parking lot of hotel by our rooms.

Furniture in room could use a little updating.

2026-03-24 via Nuitee
M
Michael couple de
7
Pros:

Super Lage.

Cons:

Frühstück

2026-03-24 via Nuitee
N
Norton couple us
8
Pros:

Location to historic downtown St Augustine. Staff was helpful, friendly.

Cons:

None.

2026-03-24 via Nuitee